SimpliSafe SS3-AMZ-4

SimpliSafe 12 Piece Wireless Home Security System User Manual

Brand: SimpliSafe

Model: SS3-AMZ-4

Introduction

The SimpliSafe 12 Piece Wireless Home Security System provides comprehensive security for your home. Designed for ease of use and robust protection, this system includes a Base Station, Keypad, Entry Sensors, Motion Sensors, a Key Fob, a Panic Button, and an Indoor Security Camera. It offers optional 24/7 professional monitoring for fast emergency response.

This system is effective, intuitive, and affordable, ensuring your home is safe and secure. It's compatible with Alexa and Google Assistant for smart home integration.

SimpliSafe 12-piece system components

Image: Overview of the SimpliSafe 12-piece home security system components, including the Base Station, Keypad, Entry Sensors, Motion Sensors, Key Fob, Panic Button, and Indoor Security Camera.

Setup

Setting up your SimpliSafe system is designed to be straightforward, requiring no wiring or drilling.

Initial Installation

1. Base Station & Camera: Plug in the Base Station and the SimpliCam Wired Indoor Security Camera. The Base Station is the brain of your system and should be placed in a central location.

SimpliSafe Base Station setup

Image: SimpliSafe Base Station plugged in on a wooden surface, illustrating easy setup.

2. Sensor Placement: Place your Entry Sensors on doors, windows, and cabinets. Motion Sensors should be placed in corners for optimal room coverage.

SimpliSafe Entry Sensor on a window

Image: A SimpliSafe Entry Sensor installed on a window frame, demonstrating how it alerts when opened.

SimpliSafe Motion Sensor placement

Image: A SimpliSafe Motion Sensor mounted in a corner, showing its 35ft range and 90-degree field of view for full room coverage.

3. Keypad & Key Fob: Place the Keypad near a frequently used entrance. The Key Fob allows for arming and disarming with a push of a button.

SimpliSafe Keypad installation

Image: A hand interacting with the SimpliSafe Keypad, highlighting its wire-free design and ease of placement near an entrance.

4. Panic Button: Install the Panic Button in an easily accessible location, such as by your bedside.

SimpliSafe Panic Button placement

Image: A finger pressing the SimpliSafe Panic Button, suggesting placement for quick access in emergencies.

App-Guided Setup

The SimpliSafe App will guide you through the entire setup process, providing detailed instructions for each component.

SimpliSafe App control

Image: A smartphone displaying the SimpliSafe App interface, showing complete control of the system from anywhere.

Official Setup Video

Video: An official SimpliSafe video demonstrating how the system works, including setup and operational features.

Operating the System

Arming and Disarming

The SimpliSafe system offers three primary modes: Off, Home, and Away.

You can arm/disarm the system using the Keypad, Key Fob, or the SimpliSafe App.

SimpliSafe Key Fob for arming and disarming

Image: A hand holding the SimpliSafe Key Fob, showing its buttons for arming, disarming, and a built-in panic function.

Indoor Security Camera

The SimpliCam Wired Indoor Security Camera provides crystal clear 1080p HD video with a 120° field of view. It features a built-in stainless steel shutter for privacy and 2-way audio.

SimpliSafe Indoor Security Camera features

Image: The SimpliCam Wired Indoor Security Camera, highlighting its livestream video, motion detection, 2-way audio, and privacy shutter features.

Professional Monitoring

With optional 24/7 professional monitoring, agents are ready to dispatch emergency help (police, fire department, medical care) immediately upon alarm verification.

SimpliSafe Professional Monitoring services

Image: Illustration of SimpliSafe's 24/7 professional monitoring, showing dispatch for police, fire department, and emergency medical care.

Maintenance

Battery Backup

The Base Station includes a battery backup that lasts up to 24 hours, ensuring your system remains operational even during power outages.

SimpliSafe Base Station with battery backup

Image: The SimpliSafe Base Station glowing, indicating its battery backup and cellular connection for continuous protection.

Cellular Backup

For continuous protection, the system utilizes cellular backup (requires professional monitoring plan) to maintain connection even if Wi-Fi is lost.

Sensor Batteries

All sensors are battery-powered. The system will alert you when batteries need to be replaced. (9 AAA batteries included for initial setup).

Troubleshooting

Power Outage

The Base Station has a 24-hour battery backup. If power is out for longer, the system will cease operation. Ensure power is restored to the Base Station.

Cellular Backup Issues

Some users have reported issues with cellular backup in certain rural areas or with specific carriers. If cellular backup is not functional, contact SimpliSafe customer support. They may be able to assist with module changes.

Motion Sensor Adjustment

If motion sensors are not working as expected, they may need adjustment. Refer to the SimpliSafe App or contact support for guidance on adjusting sensitivity or placement. Motion sensors are designed for human detection, not pet detection (under 60lbs).

Door/Window Sensor Alerts

If sensors are not alerting when doors/windows open, ensure they are properly aligned and the system is armed. Check the SimpliSafe App for sensor status.

Camera Connectivity

If your SimpliCam is not connecting or streaming, check your Wi-Fi connection and ensure the camera is properly powered. SimpliSafe customer support can provide troubleshooting steps for camera issues.

Specifications

FeatureDetail
Indoor/Outdoor UsageIndoor
Compatible DevicesAlexa, Google Assistant
Power SourceBattery Powered
Connectivity ProtocolCellular, Wi-Fi
Video Capture Resolution1080p
Field Of View120 Degrees (Camera), 90 Degrees (Motion Sensor)
Included ComponentsBase station, keypad, 5 entry sensors, 2 motion sensors, 1 keyfob, 1 panic button, 1 SimpliCam security camera
Batteries9 AAA batteries required (included)
Item Weight5.85 pounds
Product Dimensions13.3 x 13.2 x 6.8 inches

Warranty & Support

Warranty

The SimpliSafe 12 Piece Wireless Home Security System comes with a 1 Year Warranty.

Customer Support

SimpliSafe offers responsive customer support. If you encounter any issues during setup or operation, contact SimpliSafe directly for assistance.

User Manual (PDF)

For a detailed PDF user manual, please refer to the official document: SimpliSafe User Manual (PDF)

Additional Information

Fast Protect Monitoring

When you enable video verification on your SimpliSafe cameras, professional monitoring agents can use eyewitness evidence to verify a break-in, which can mean priority dispatch for faster police response. (Requires Fast Protect Monitoring plan).

Smart Home Compatibility

The system is compatible with Alexa and Google Assistant, allowing for voice control and integration into your smart home ecosystem.

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