1. Introduction
This manual provides instructions for the proper setup, operation, maintenance, and troubleshooting of the Cisco 8831 Wired Microphone Kit, model CP-MIC-WIRED-S. Please read this manual thoroughly before using the product to ensure optimal performance and safety.
2. Product Overview
The Cisco 8831 Wired Microphone Kit (CP-MIC-WIRED-S) is designed for use with Cisco 8831 IP Conference Phones, enhancing audio capture for video conferencing and other communication needs. It features a boundary microphone form factor with a unidirectional polar pattern, optimized for clear voice pickup in meeting environments.

Figure 1: The Cisco 8831 Wired Microphone Kit. The microphone unit is black, rectangular, with a perforated top surface. An integrated black cable extends from the unit, coiled, and terminates in a clear RJ-45 connector. A mute button with a microphone icon is visible on the top surface of the microphone.
3. Setup
3.1. Package Contents
- Cisco 8831 Wired Microphone Unit
- Integrated Cable with RJ-45 Connector
- Warranty Card
3.2. Connecting the Microphone
- Locate the microphone port on your compatible Cisco 8831 IP Conference Phone.
- Carefully insert the RJ-45 connector of the microphone cable into the designated port until it clicks into place.
- Ensure the cable is routed to prevent tripping hazards and maintain a stable connection.
The microphone is designed for plug-and-play operation with compatible Cisco devices. No additional software installation is typically required.
4. Operating Instructions
4.1. Basic Operation
Once connected, the microphone is ready for use with your Cisco 8831 IP Conference Phone. Audio input will be automatically routed through the microphone during calls or conferences.
4.2. Mute Function
The microphone unit features a mute button for privacy and control during calls.
- Press the mute button to mute the microphone. An indicator (if present on the device or phone interface) will typically show the mute status.
- Press the mute button again to unmute the microphone.

Figure 2: A close-up view of the mute button located on the top surface of the Cisco 8831 Wired Microphone Kit. The button is black with a white microphone icon and a diagonal line through it, indicating the mute function.
5. Maintenance
5.1. Cleaning
- Disconnect the microphone from the conference phone before cleaning.
- Use a soft, dry, lint-free cloth to wipe the exterior surfaces of the microphone.
- Do not use liquid cleaners, aerosols, or solvents, as these may damage the device.
5.2. Storage
- Store the microphone in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid coiling the cable too tightly to prevent damage.
6. Troubleshooting
6.1. No Audio Input
- Check Connection: Ensure the RJ-45 connector is securely plugged into the conference phone.
- Mute Status: Verify that the microphone is not muted. Press the mute button to toggle its status.
- Conference Phone Settings: Consult your Cisco 8831 IP Conference Phone manual to ensure microphone input is enabled and correctly configured.
- Restart Device: Disconnect and reconnect the microphone, or restart the conference phone.
6.2. Poor Audio Quality
- Microphone Placement: Ensure the microphone is placed on a flat, stable surface, free from obstructions.
- Environmental Noise: Minimize background noise in the room.
- Cable Integrity: Inspect the cable for any visible damage.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Cisco |
| Model | CP-MIC-WIRED-S |
| Connectivity Technology | Wired (RJ-45) |
| Polar Pattern | Unidirectional |
| Microphone Form Factor | Boundary |
| Signal-to-Noise Ratio | 60 dB |
| Number of Channels | 2 |
| Item Weight | 10.6 ounces |
| Product Dimensions (LxWxH) | 2.5 x 0.5 x 3.5 inches |
| Compatible Devices | Cisco 8831 IP Conference Phones and compatible devices |
| Power Source | Corded Electric (powered via conference phone) |
| UPC | 748926600545 |
| Date First Available | August 27, 2018 |
| Manufacturer | CISCO |
| Included Components | Warranty card |
| Recommended Uses | Video Conference |
8. Warranty Information
This product is a Certified Refurbished item. It has been tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging.
The product ships with a minimum 90-day warranty. For specific warranty details and claims, please refer to the included warranty card or contact the seller directly.
Legal Disclaimer: We DO NOT accept RMAs or Returns for Non-Defective Items. Any merchandise returned for repair and found NOT to be defective by our technicians will have a 25% restocking fee. There will be no exception to this policy. By placing a bid or order with us, you have entered into a binding agreement that you acknowledge and accept our procedures. Additional warranty length is available; contact us directly for more details.
9. Support
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact your product vendor or Cisco support channels.
For information regarding the Cisco 8831 IP Conference Phone, please refer to its dedicated user manual.





