1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Tonton 4MP Ultra HD WiFi IP Security Bullet Camera. This outdoor camera features 4MP resolution, two-way audio, smart motion detection, clear night vision, and a durable aluminum housing. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
2. Product Overview
2.1 Packing List
- 4MP WiFi Camera *1
- Quick Start Guide *1
- Ethernet Cable *1
- Power Adapter *1
- Camera Screws *1 set
- Waterproof Lid *1
- Warning Sticker *1
- Screwdriver *1
2.2 Camera Components
Familiarize yourself with the main components of your security camera:
Figure 1: Tonton 4MP WiFi IP Security Bullet Camera Component Diagram. This image shows the camera's main parts including the lens, infrared night vision light, photoresistance sensor, antenna, rotating bracket, speaker, TF card slot, reset button, LAN port, and power port.
- Lens: Captures video footage.
- Infrared Night Vision Light: Provides illumination for night vision.
- Photoresistance: Detects ambient light levels to switch between day and night modes.
- Antenna: For Wi-Fi connectivity.
- Rotating Bracket: Allows for adjustable camera positioning.
- Speaker: For two-way audio output.
- TF Card Slot: For local storage (supports up to 128GB Micro SD card).
- Reset Button: Used to restore factory settings.
- LAN Port: For wired Ethernet connection.
- Power Port: For connecting the power adapter (DC 12V).
3. Key Features
- 4MP Ultra HD Resolution: Captures video at 2560x1440 resolution for clear and detailed images.
- AI Human Detection & Sound Alarm: Advanced AI function accurately detects human movement, reducing false alarms. A smart sound alarm will activate from the camera, and notifications with images will be pushed to your smartphone via the app.
- Two-Way Audio: Integrated microphone and high-power speaker allow for clear communication with visitors or to deter intruders.
- IP66 Weatherproof Housing: Designed for both indoor and outdoor use, capable of withstanding various weather conditions.
- Clear Night Vision: Provides sharp and crystal-clear images even in low-light conditions, including full-color night vision.
- ONVIF Compatibility: Supports ONVIF protocol, allowing integration with most DVR/NVR systems as an added camera.
- Local Storage: Supports Micro SD cards up to 128GB for recording storage (SD card not included).
- Remote Viewing: Access live view, playback, and settings from anywhere at any time via the free mobile application.
Figure 2: 4MP Ultra HD Resolution Comparison. This image illustrates the clarity difference between 4MP and 2MP resolutions.
Figure 3: AI Human Detection and App Alerts. This image shows how the camera detects human motion and sends alerts to your phone.
Figure 4: Two-Way Audio Communication. This image demonstrates the camera's two-way audio feature for interacting with people at your property.
4. Setup Instructions
4.1 Initial Power-Up and Connection
- Power Connection: Connect the camera to a nearby power outlet using the provided power adapter.
- Network Connection:
- Wi-Fi: Ensure your camera is within range of your Wi-Fi network.
- Ethernet (Optional): For a more stable connection, you can connect the camera directly to your router using the provided Ethernet cable.
Figure 5: Ethernet and Wi-Fi Connection Diagram. This image illustrates how to connect the camera via Ethernet or Wi-Fi.
4.2 Mobile App Installation and Setup
- Download App: Download the free "CamHiPro" app from the App Store (iOS) or Google Play Store (Android).
- Add Camera: Open the CamHiPro app and follow the in-app instructions to add your new wireless security camera. This typically involves scanning a QR code on the camera or searching for devices on your local network.
- Configure Settings: Once connected, you can configure various settings such as motion detection sensitivity, recording schedules, and alert preferences within the app.
Figure 6: CamHiPro App Download. This image shows the app icons for downloading on iOS and Android devices.
4.3 Micro SD Card Installation
To enable local recording, install a Micro SD card (up to 128GB, not included) into the camera's TF card slot. Ensure the camera is powered off before inserting or removing the SD card.
Figure 7: TF Card Slot. This image shows the location of the Micro SD card slot on the camera.
4.4 Mounting the Camera
Use the provided screws and mounting hardware to securely attach the camera to a wall or ceiling. Adjust the rotating bracket to achieve the desired viewing angle.
Video 1: Tonton 4MP Wireless Camera Outdoor Setup. This video demonstrates the physical setup and mounting process for the camera.
5. Operating Instructions
5.1 Live View and Playback
- Open the CamHiPro app on your smartphone or tablet.
- Select your camera from the device list to view the live feed.
- Use the playback function to review recorded footage stored on the Micro SD card.
5.2 Two-Way Audio
- In the live view interface, tap the microphone icon to speak through the camera's speaker.
- Tap the speaker icon to listen to audio from the camera's microphone.
5.3 Motion Detection and Alerts
- The camera's AI Human Detection will trigger recording and alerts upon detecting human movement.
- You will receive push notifications on your smartphone and can configure email alerts with image snapshots.
- The camera can also emit a smart sound alarm to deter intruders.
6. Maintenance
- Cleaning: Regularly wipe the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals.
- Firmware Updates: Check the CamHiPro app periodically for available firmware updates to ensure optimal performance and security.
- SD Card Management: If using a Micro SD card for storage, ensure it is formatted correctly within the app. The camera will automatically overwrite old footage when the card is full.
- Environmental Protection: While the camera is IP66 weatherproof, ensure its mounting location provides adequate protection from extreme weather conditions to prolong its lifespan.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not connecting to Wi-Fi. | Incorrect Wi-Fi password, camera too far from router, network interference. | Verify Wi-Fi password. Move camera closer to the router or use an Ethernet connection. Reduce interference from other wireless devices. |
| No image/video in the app. | Camera is offline, power issue, app malfunction. | Check camera power supply. Restart the camera and the app. Ensure a stable internet connection. |
| Motion detection alerts are too frequent/infrequent. | Sensitivity settings are too high/low, environmental factors (e.g., moving branches). | Adjust motion detection sensitivity in the CamHiPro app. Optimize camera placement to avoid unnecessary triggers. |
| Two-way audio is unclear or not working. | Microphone/speaker obstruction, network latency, app settings. | Ensure no obstructions around the microphone and speaker. Check network stability. Verify audio settings in the app. |
| SD card not recording. | SD card full, not formatted, faulty card, incorrect recording settings. | Check SD card status in the app. Format the SD card via the app. Replace the SD card if faulty. Verify recording schedules. |
For further assistance, please contact Tonton customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Tonton |
| Model Number | 3216561187 |
| Effective Still Resolution | 4 MP (2560x1440) |
| Video Capture Resolution | 1536p (Note: Product title and feature bullets indicate 4MP/2560x1440) |
| Maximum Webcam Image Resolution | 2 MP |
| Connectivity Technology | Wireless (Wi-Fi), Wired (Ethernet) |
| Connectivity Protocol | ONVIF, Wi-Fi |
| Power Source | AC/DC (12 Volts, 12 Watts) |
| Indoor/Outdoor Usage | Outdoor |
| International Protection Rating | IP66 |
| Special Features | Motion Sensor, Night Vision (Full Color), Two-Way Audio, AI Human Detection |
| Storage Support | Micro SD Card (up to 128GB) |
| Material | Aluminium |
| Item Dimensions (L x W x H) | 6.77 x 4.33 x 3.94 inches |
| Item Weight | 1.24 pounds |
| Field Of View | 90 Degrees |
| Night Vision Range | 33 Feet |
9. Warranty and Support
For any questions or technical assistance, please contact Tonton customer support:
- Email: sales@tontonsecurity.com (Replies within 10 hours)
- WhatsApp: +86 137-2786-5870
- Phone: +1 (540) 274-6660 (PST 17:00PM-20:00PM, 21:00PM-01:00AM)
- Online Store: Visit the Tonton Amazon Store for more products and information.
The CamHiPro app is free to use with no monthly fees.
