Introduction
This manual provides comprehensive instructions for setting up, operating, and maintaining your StarTech.com Thunderbolt 3 Dock (Model: TB3DK2DHV). This powerful and flexible docking station allows you to connect your Thunderbolt 3 equipped MacBook Pro or Windows laptop to two 4K monitors through a single Thunderbolt 3 cable, creating an efficient workstation. It supports 40Gbps speeds and 4K resolution at 60Hz on two monitors, offering various display output options including DisplayPort, HDMI, and VGA. The dock also provides essential connectivity with Gigabit Ethernet and two USB 3.0 Type-A ports, alongside 85W Power Delivery for simultaneous laptop charging and peripheral power.
What's Included
Verify that all components are present in your package:
- Thunderbolt 3 Dock - Mac & Windows - Dual 4K60Hz - 85W Power Delivery
- Thunderbolt 3 Cable 1.6 ft [0.5 m]
- Universal Power Adapter
- Power Cords (NA/JP, ANZ)
- Instruction Manual (this document)
Figure 1: Package Contents. The image displays the Thunderbolt 3 Dock, a Thunderbolt 3 cable, a universal power adapter, and two regional power cords (NA/JP and ANZ).
Product Overview
Front View
Figure 2: Front view of the Thunderbolt 3 Dock, highlighting its sleek design and the front-facing Thunderbolt 3 host port.
Rear View and Ports
Figure 3: Rear view of the dock with clearly labeled ports. From left to right: Gigabit Ethernet, VGA, 2x DisplayPort, HDMI, 2x USB Type-A (USB 3.0), and Power In (DC 19V, 6.32A).
Setup Instructions
Initial Connection
The StarTech.com Thunderbolt 3 Dock is designed for driverless plug-and-play installation. Simply connect the included Thunderbolt 3 cable from the dock's front-facing Thunderbolt 3 host port to your compatible laptop.
Connecting Peripherals
Connect your external monitors, USB devices, and Ethernet cable to the corresponding ports on the rear of the docking station. Ensure all cables are securely connected.
Figure 4: The dock connected to a laptop, with various peripherals such as monitors, USB devices, and an Ethernet cable attached.
Power Connection
Connect the universal power adapter to the 'Power In' port on the dock and then plug it into a wall outlet. The dock provides up to 85W of Power Delivery to charge your laptop and power connected peripherals.
Operating Instructions
Connecting Displays
The dock supports dual 4K 60Hz video output. You can connect up to two external monitors using any combination of the available DisplayPort (DP), HDMI, or VGA ports. Video output utilizes direct GPU performance without software or compression.
Flexible Monitor Configurations
The dock offers multiple dedicated dual-video options:
- 2x DisplayPort (4096 x 2160p @ 60Hz)
- 1x DisplayPort + 1x HDMI (4096 x 2160p @ 60Hz)
- 1x VGA (1920 x 1200p @ 60Hz) + 1x DisplayPort (4096 x 2160p @ 60Hz)
- 1x VGA (1920 x 1200p @ 60Hz) + 1x HDMI (4096 x 2160p @ 60Hz)
Figure 5: Visual representation of supported display and resolution specifications, including various combinations of DisplayPort, HDMI, and VGA outputs.
Host Compatibility
This docking station is compatible with Windows, macOS, and Ubuntu operating systems. It supports Thunderbolt or USB4 laptops. For MacBooks, it supports dual extended displays on M1, M2, M3 Max/Pro, M4 Pro/Max MacBooks, and single display on base M-series MacBooks and iPad Pro M1 & later.
Figure 6: The dock seamlessly integrates with various laptop models, including those from Lenovo, Dell, HP, and Apple MacBooks, supporting both Windows and macOS environments.
Using USB Devices and Ethernet
Utilize the two USB 3.0 Type-A ports for connecting your USB devices. The Gigabit Ethernet port provides a reliable wired network connection, supporting PXE Boot and Wake-on-LAN functionalities.
Power Delivery
The single 120W power adapter included with the Thunderbolt 3 docking station simultaneously powers and charges your laptop and attached peripherals while docked, providing up to 85W of charging power through Power Delivery.
StarTech.com Connectivity Tools
The dock includes access to StarTech.com's Connectivity Tools, enhancing functionality and management:
- Network MAC Address Pass-Through: Allows the host device's MAC address to be used, limiting network access to authorized devices.
- Wi-Fi Auto Switching: Automatically switches to a wired LAN connection when using the dock, improving network performance.
- USB Event Monitoring: Helps protect your organization by tracking and logging USB accessories connected to the laptop.
- Windows Layout Utility: Saves time and increases productivity with custom window layouts that can be restored automatically when connecting to the dock.
Figure 7: An overview of the software tools provided by StarTech.com to enhance the functionality and security of their docking stations and adapters.
Technical Specifications
| Feature | Specification |
|---|---|
| Brand | StarTech |
| Series | Thunderbolt 3 Dock - Mac & Windows - Dual 4K60Hz - 85W Power Delivery |
| Item model number | TB3DK2DHV |
| Operating System Compatibility | Windows® 7, 8, 8.1, 10, 11; macOS 10.12 - 10.15, 11.0, 12.0, 13.0, 14.0 |
| Item Weight | 12 ounces (0.75 Pounds) |
| Product Dimensions (LxWxH) | 7.7 x 2.3 x 0.9 inches |
| Color | Gray |
| Power Source | AC Adapter Included |
| Voltage | 19 Volts |
| Hardware Interface | DisplayPort, HDMI, Thunderbolt, USB, VGA |
| Total USB Ports | 2 |
| Number of Ports | 8 |
| Total HDMI Ports | 1 |
| Wattage (Power Delivery) | 85W |
Product Dimensions Diagram
Figure 8: Detailed technical drawing providing precise measurements of the dock from various perspectives.
Troubleshooting
If you encounter issues with your Thunderbolt 3 Dock, please refer to the official StarTech.com Troubleshooting Guide for detailed solutions and common problems. This guide can be found online or through the link provided in your product documentation.
For further assistance, contact StarTech.com technical support.
Link to Troubleshooting Guide: Troubleshooting Guide (PDF)
Maintenance
To ensure the longevity and optimal performance of your StarTech.com Thunderbolt 3 Dock, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the dock. Avoid using abrasive cleaners, solvents, or strong chemicals, as they may damage the surface.
- Ventilation: Ensure the dock is placed in a well-ventilated area to prevent overheating. Do not block any ventilation openings.
- Cable Management: Keep cables organized and untangled to prevent damage and ensure proper airflow. Avoid sharp bends or excessive tension on cables.
- Storage: When not in use for extended periods, store the dock in a cool, dry place away from direct sunlight and extreme temperatures.
Warranty and Technical Support
StarTech.com is committed to providing high-quality products and industry-leading support. The TB3DK2DHV Thunderbolt 3 Dock is fully Thunderbolt 3 Certified and backed by a StarTech.com warranty.
For detailed warranty information and technical support, please visit the official StarTech.com website or contact their customer service. StarTech.com offers 24-hour support for IT Pros, ensuring assistance is readily available.
Figure 9: The StarTech.com Advantage emphasizes their commitment to IT professionals through robust design, risk-free performance warranty, rigorous testing, and dedicated 24-hour support.
