Product Overview
The Aquasure Harmony Series 64,000 Grain Whole House Water Softener is designed to provide softened water throughout your entire home. This system reduces water hardness, eliminates scale buildup, and protects plumbing and appliances from mineral damage. It is suitable for households with 4 or more bathrooms.
Image: The Aquasure Harmony Series water softener system, including the main resin tank and a separate brine tank, shown in a home utility area next to a washing machine.
Key Features
- Professional Grade Softening: Delivers ultra-softened water to every outlet in your home.
- Appliance Protection: Reduces water hardness and eliminates scale buildup, prolonging the lifespan of household appliances like washing machines, dishwashers, and water heaters.
- Improved Water Quality: Rated to treat 64,000 grains of hardness by removing skin-damaging hard minerals such as calcium and magnesium.
- Automatic Digital Metered Control Head: Features a fully programmable backlit digital display for customizing auto-flush intervals based on water quality and usage, allowing for easy monitoring and maintenance.
- Premium Quality Construction: Built with a high-strength, corrosion-resistant, fiberglass-lined polyethylene tank, durable bypass valve, and prefilled premium-grade resin.
Image: A detailed diagram highlighting the internal and external components of the Aquasure water softener, such as the smart control head, rigid valve body, premium resin media, and heavy-duty tank construction.
How It Works
The Aquasure Harmony Series water softener utilizes an ion exchange process to remove hard minerals from your water. Hard water enters the system, and as it passes through the resin beads, calcium and magnesium ions are exchanged for sodium ions. During regeneration, a brine solution flushes the accumulated hard minerals from the resin, sending them to the drain, and recharging the resin for continued softening.
Image: A visual representation of the water softening process, detailing how hard minerals are removed via resin beads and how the system regenerates using a brine solution.
Which System Size is Right For You?
Selecting the correct water softener size is crucial for optimal performance. The 64,000 grain capacity of this Aquasure Harmony system is ideal for larger households. Refer to the table below to determine if this capacity meets your household's needs based on the number of people and bathrooms.
Image: A chart providing guidance on choosing the appropriate water softener grain capacity based on the number of people in a household and the number of bathrooms.
What's Included
Your Aquasure Harmony 64,000 Grain Whole House Water Softener package includes the following components:
- Aquatrol Electronic Control Head
- 2 CF Premium Grade Resin (Prefilled)
- Tank with Distributor Tube
- 5’ Brine Line
- 14’ Drain Bypass Valve 1” In and Out NPT Yoke
- Overflow Regulator
Image: An exploded view diagram of the water softener and brine tank, with each component clearly numbered and listed for easy identification.
Installation Guide
This section provides a general overview of the installation process. For detailed, step-by-step instructions, always refer to the comprehensive user manual included with your product. Professional plumbing assistance is recommended if you are unsure about any steps.
Pre-Installation Considerations
- Ensure you have basic plumbing tools: channel locks or adjustable wrench, Phillips head screwdriver, plumber's tape, utility knife, and silicone grease.
- Confirm access to a 120-volt outlet within 6 feet of the softener for the electronic control valve.
- The softener needs to be placed as close as possible to a floor drain or other acceptable drain point (e.g., sump, laundry tub, standpipe) to prevent air breaks and backflow.
Installation Steps Overview
- Shut Off Main Water Supply: Locate and completely turn off the main water supply valve to your home. Test a nearby faucet to confirm water is shut off.
- Mounting the Control Valve: Lubricate the bypass valve and the back O-rings of the control head with food-grade silicone grease. Attach the bypass valve to the control head, securing it with metal plates and screws. Lubricate the inner and outer O-rings on the bottom of the control valve. Install the upper basket onto the bottom of the valve. Insert the riser tube into the tank, ensuring it's flush with the top. Place the upper basket over the distributor tube and push the valve onto the tank, threading it clockwise until hand-tight. Do not use tools to overtighten.
- Connecting the Softener: Apply 8 to 12 wraps of plumber's tape to the bypass inlet and outlet fittings. Connect the inlet and outlet of the softener using appropriate fittings, ensuring all connections are secure to prevent stress. Connect the 1/2-inch drain hose to the quick-connect fitting on the control head, securing it with the locking clip. Run the drain hose to the nearest laundry tub or floor drain, ensuring no sags or drops.
- Connecting the Brine Tank: Connect the brine line to the control valve by removing the blue locking clip, pushing the brine line into the connector, and securing it with the locking clip. Pour 80 lbs of coarse-grade salt and 5 gallons of tap water into the brine tank.
- Powering On the Control Valve: Plug the power supply into a 120-volt outlet and connect the power line to the control valve. The screen should light up.
- Flushing and Testing the Plumbing Lines: Place the unit in the bypass position. Locate the nearest faucet, remove the aerator (if present), and turn on the cold water. Slowly turn on the main water supply. Allow water to run for a few minutes until the system is free of air or foreign material and runs clear.
Video: Official Aquasure Harmony Series Water Softener Installation Guide. This video provides a visual walkthrough of the installation steps, including preparing the unit, connecting plumbing, and initial setup. It highlights key components and proper connection techniques.
System Initialization
After installation, the system needs to be initialized and programmed. Familiarize yourself with the digital display and control buttons. The system is not ready for service until the startup procedure, detailed in the owner's manual, is completed. This typically involves setting the time, regeneration mode, and water hardness levels.
Image: A detailed view of the automatic digital control head, showing the display with time, flow meter indicator, status, volume remaining, and regeneration mode settings. The control buttons (ENTER, UP/DOWN, CYCLE) are also visible.
Operating Instructions
The Aquasure Harmony water softener operates automatically once initialized. The digital control head manages regeneration cycles based on your programmed settings or water usage. You can monitor the system's status, including time of day, current flow rate, totalizer, and volume/days until the next regeneration, directly from the backlit display.
- Regeneration Modes: The system supports Time Clock Delayed Control, Meter Immediate Control, and Meter Delayed Control. Select the mode that best suits your household's water consumption patterns.
- One-Push Regeneration: For immediate regeneration, press the designated button on the control head. This initiates a regeneration cycle to rinse out hardness.
- Bypass Valve: The bypass valve allows you to temporarily bypass the softener, providing untreated water to your home for tasks where softened water is not required.
Maintenance
Regular maintenance ensures the longevity and efficiency of your Aquasure Harmony water softener.
- Salt Refilling: Periodically check the salt level in the brine tank. Refill with coarse-grade water softener salt as needed to maintain optimal performance. The frequency depends on your water usage and hardness levels.
- System Cleaning: Keep the exterior of the unit clean. Avoid using harsh chemicals that could damage the components.
- Filter Replacement: If your system includes a pre-filter, ensure it is replaced according to the manufacturer's recommendations to prevent sediment buildup and protect the softener.
Troubleshooting
If you encounter issues with your water softener, refer to the following common troubleshooting tips. For more complex problems, consult the full user manual or contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Water is not soft | Low salt level; Bypass valve open; Incorrect programming | Add salt to brine tank; Close bypass valve; Check and adjust programming |
| Excessive salt usage | Incorrect water hardness setting; Leaking brine line | Adjust water hardness in programming; Check brine line for leaks |
| Loss of water pressure | Clogged pre-filter; Sediment in plumbing | Replace pre-filter cartridge; Flush plumbing lines |
| System not regenerating | Power outage; Control head error | Check power supply; Refer to manual for control head reset procedures |
Specifications
| Feature | Detail |
|---|---|
| Brand | Aquasure |
| Model Name | AS-HS64D (WS-EM-64) |
| Capacity | 64,000 Grains |
| Product Dimensions | 15"L x 15"W x 36"H |
| Item Weight | 149 Pounds |
| Maximum Flow Rate | 13.3 Gallons Per Minute |
| Upper Temperature Rating | 120 Degrees Fahrenheit |
| Supported Water TDS Level Maximum | 1500 PPM |
| Installation Type | Freestanding |
| Power Source | AC Adapter |
| Material | Polypropylene |
| UPC | 855864008286 |
Warranty and Support
Aquasure stands behind its products with a 30-day money-back guarantee and a 5-year extended manufacturer warranty. Lifetime free US-based tech support is available when you activate your product online within 60 days of purchase. For assistance or questions regarding installation, operation, or troubleshooting, please contact Aquasure USA customer support.
- Warranty: 5-year extended manufacturer warranty (upon online activation within 60 days).
- Money-Back Guarantee: 30-day.
- Technical Support: Lifetime free US-based tech support.
