1. Introduction
This manual provides instructions for the proper installation, use, and maintenance of your FCS Replacement Ear Hook. This product is specifically designed as a genuine replacement part for Siemens Signia Prompt P BTE (Behind-The-Ear) hearing aids. Please read these instructions carefully to ensure correct usage and to maintain the performance of your hearing aid.
2. Product Overview
The FCS Replacement Ear Hook is engineered for a precise fit and reliable performance. It is constructed from durable ABS material, ensuring longevity and consistent sound transmission. Key features include:
- Genuine Replacement: Designed to match the original specifications for Siemens Signia Prompt P BTE hearing aids.
- Accurate Size: Ensures a secure and proper connection to your hearing aid.
- Durable ABS Material: Provides reliability and resistance to daily wear.
- Easy to Replace: Facilitates straightforward installation and removal.
- Optimal Fit: Helps prevent howling sounds and ensures clear audio delivery.

Image 2.1: The FCS Replacement Ear Hook, a clear, curved component designed for BTE hearing aids.

Image 2.2: Visual representation of the ear hook's benefits, including prevention of howling, accurate sizing, perfect fit, and ease of installation and removal.
3. Compatibility
This FCS Replacement Ear Hook is compatible with the Siemens Signia Prompt P BTE hearing aid model. It may also be compatible with other models from Signia, Rexton, A&M, Audio Service, and Vesuvio. Please refer to the detailed compatibility list below to confirm your hearing aid model.

Image 3.1: A comprehensive list of compatible hearing aid models from various brands, including Signia, Rexton, A&M, Audio Service, and Vesuvio.
4. Installation and Setup
Replacing the ear hook on your BTE hearing aid is a simple process. Follow these steps carefully:
- Identify the Old Ear Hook: Locate the existing ear hook on your BTE hearing aid. It is the curved plastic piece that connects the hearing aid body to the tubing.
- Gently Unscrew the Old Ear Hook: Most ear hooks are threaded onto the hearing aid. Turn the old ear hook counter-clockwise to unscrew it from the hearing aid body. Apply gentle pressure to avoid damaging the hearing aid.
- Prepare the New Ear Hook: Take your new FCS Replacement Ear Hook. Ensure the threads are clean and clear.
- Screw on the New Ear Hook: Align the new ear hook with the threaded opening on your hearing aid. Turn it clockwise until it is securely fastened. Do not overtighten.
- Attach Tubing (if applicable): If your tubing was detached, reattach it to the narrow end of the new ear hook. Ensure a snug fit to prevent sound leakage.
- Test the Hearing Aid: Turn on your hearing aid and perform a sound check to ensure it is functioning correctly and that the ear hook is properly installed.

Image 4.1: Illustration demonstrating the placement of the ear hook on a BTE hearing aid and its connection to the ear.
5. Maintenance
Proper maintenance of your ear hook ensures optimal performance and hygiene. Follow these guidelines:
- Regular Cleaning: Wipe the ear hook daily with a soft, dry cloth to remove any earwax or debris.
- Avoid Moisture: Do not immerse the ear hook in water or cleaning solutions. If cleaning is necessary, use a slightly damp cloth and dry thoroughly immediately.
- Inspect for Damage: Periodically check the ear hook for any cracks, discoloration, or signs of wear. Replace if damaged to maintain sound quality and comfort.
- Storage: Store your hearing aid and ear hook in a clean, dry place when not in use.
6. Troubleshooting
If you encounter issues after replacing your ear hook, consider the following:
- No Sound or Weak Sound:
- Ensure the ear hook is securely screwed onto the hearing aid.
- Check that the tubing is firmly attached to the ear hook.
- Inspect the tubing for blockages or damage.
- Whistling or Feedback (Howling):
- Verify the ear hook is fully seated and not loose.
- Ensure the tubing is correctly attached and not cracked.
- Check your ear mold or dome for proper fit in your ear.
- Ear Hook Feels Loose:
- Gently tighten the ear hook by turning it clockwise. Do not overtighten.
- If it continues to loosen, the threads on either the ear hook or the hearing aid may be worn. Consider replacing the ear hook or consulting a professional.
If problems persist, contact your hearing aid specialist or the FCS customer support for further assistance.
7. Specifications
| Attribute | Detail |
|---|---|
| Product Name | FCS Replacement Ear Hook |
| Model Number | EH-PROMPT-P |
| Compatibility | Siemens Signia Prompt P BTE (and other listed models) |
| Material | ABS (Acrylonitrile Butadiene Styrene) |
| Dimensions (L x W x H) | 0.79 x 0.79 x 0.2 inches |
| Item Weight | 0.71 ounces |
| Manufacturer | FCS |
8. Warranty and Support
For information regarding product warranty or to obtain support, please contact FCS directly through their official channels. Details can typically be found on the product packaging or the FCS brand store on Amazon: FCS Store.
Please note that statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. This product is a hearing aid accessory, not a dietary supplement.





