1. Introduction and Overview
The AVerMedia Live Gamer Ultra GC553 is an external game capture device designed for recording and streaming gameplay. It supports 4K60 HDR pass-through, allowing you to enjoy your games in high fidelity while capturing at resolutions up to 4K30. Its ultra-low latency design ensures a smooth gaming experience directly on your PC monitor.
Image 1.1: AVerMedia Live Gamer Ultra GC553 device.
Key Features
- 4Kp60 High Dynamic Range (HDR) Pass-through: Experience your games in stunning 4K resolution with HDR.
- Max Recording: 4Kp30 / 1440p60 / 1080p120 / 1080p60HDR: Capture high-quality video for various platforms.
- Ultra-low Latency: Play uncompressed video directly on your PC monitor with minimal delay.
2. Setup
2.1 What's in the Box
- Live Gamer Ultra (GC553)
- HDMI 2.0 cable
- USB Type C to Type A Cable
- Quick start guide
- CyberLink PowerDirector 15 Product Key Card
2.2 Connecting the Device
The Live Gamer Ultra (LGU) utilizes UVC technology for easy plug-and-play setup on Windows and Mac. Simply connect the device to your PC or Mac, and it will be ready for recording and streaming.
Image 2.1: Simple connection of the Live Gamer Ultra to a laptop.
Follow these steps to connect your GC553:
- Connect your gaming console (e.g., Xbox, PlayStation, Switch) to the HDMI IN port on the GC553 using an HDMI 2.0 cable.
- Connect the HDMI OUT port on the GC553 to your display (TV or monitor) using another HDMI 2.0 cable for pass-through.
- Connect the USB 3.1 Type C port on the GC553 to your PC or laptop using the provided USB Type C to Type A cable.
Image 2.2: Rear view of the Live Gamer Ultra showing HDMI In, HDMI Out, and USB 3.1 ports.
2.3 Setting Up Party Chat Audio
To include party chat audio in your recordings or streams, you may need a party chat adapter. The specific setup depends on your capture card model.
Video 2.1: This video demonstrates how to set up party chat with PlayStation and Xbox consoles when using an AVerMedia capture device. It covers connecting a party chat adapter to your controller and PC's line-in port for models without a dedicated audio input, or directly to the capture card's audio input for compatible models.
3. Operating the Device
3.1 Recording and Streaming
The Live Gamer Ultra allows for high-quality recording and streaming. Utilize AVerMedia's RECentral 4 software or third-party applications like OBS Studio, Streamlabs, or XSplit for optimal performance.
Image 3.1: RECentral, AVerMedia's powerful streaming software, capable of recording HDR content and streaming to multiple platforms.
3.2 High Refresh Rates and HDR
The GC553 supports pass-through of high refresh rates up to 240 Hz on a Full HD signal, ensuring a fluid gaming experience. It also handles 4K HDR pass-through, with recording capabilities for HDR content at Full HD 60 fps.
Image 3.2: The device supports high refresh rates for smooth gameplay.
Image 3.3: Full HD High Dynamic Range support for vibrant visuals.
3.3 Variable Refresh Rate (VRR) Support
The Live Gamer Ultra (LGU) now supports VRR for both video capturing (using RECentral 4 software) and pass-through via a firmware update for Windows users. This helps eliminate screen tearing for a smoother visual experience.
Image 3.4: Variable Refresh Rate (VRR) support for enhanced visual fluidity.
3.4 High Frame Rate Capture
With its high frame rate capture ability of up to 120 frames per second for Full HD signals, the LGU enables super smooth recordings for your archives.
Image 3.5: High Frame Rate Capture for exceptionally smooth video.
4. Maintenance
The Live Gamer Ultra GC553 features a powerful, silent built-in fan. This fan draws cold air from the top and vents out hot air through the sides, ensuring the device remains cool during extended use.
Image 4.1: Internal fan design for efficient cooling.
To maintain optimal performance, ensure the ventilation grilles are not obstructed. Regularly clean the exterior of the device with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
5. Troubleshooting
5.1 Audio-Related Issues
If you encounter audio problems during capture or streaming, ensure all audio cables are securely connected. For specific troubleshooting steps related to audio, refer to the following video:
Video 5.1: This video provides guidance on how to resolve common audio-related issues when using AVerMedia capture cards.
5.2 HDCP and VRR Issues
Some users may experience issues with HDCP (High-bandwidth Digital Content Protection) or VRR (Variable Refresh Rate) when connecting to certain displays or consoles. AVerMedia provides a customizable resolution utility to manage these settings.
Image 5.1: AVerMedia Gaming Utility allows customization of resolutions and frame rates.
If you encounter HDCP or VRR problems, download the latest software and drivers from the official AVerMedia website. Within the software, look for options to disable HDCP detection or adjust VRR settings. Turning these off can often resolve display compatibility issues.
5.3 Connectivity Problems
If the device is not recognized by your PC or Mac, try the following:
- Ensure the USB Type C to Type A cable is securely connected to both the GC553 and a USB 3.0 (or higher) port on your computer.
- Try a different USB port on your computer.
- Restart your computer.
- Update your computer's USB drivers.
6. Technical Specifications
| Feature | Specification |
|---|---|
| Brand | AVerMedia |
| Model Number | GC553 |
| Hardware Interface | USB 3.1 Type C |
| Video Capture Resolution | 1080p, 4K30 |
| Operating System | Windows 11, macOS 10.13 |
| Recommended Uses | Video Recording, Gameplay Broadcasting |
| Item Weight | 4.2 ounces |
| Product Dimensions (LxWxH) | 4.43 x 2.6 x 1.02 inches |
| Date First Available | June 4, 2018 |
7. Warranty and Support
For warranty information and technical support, please refer to the official AVerMedia website or contact their customer service. Keep your purchase receipt as proof of purchase for any warranty claims.
Online resources and FAQs are available on the AVerMedia support page to assist with common queries and advanced configurations.
