1. Introduction
Thank you for choosing the Baseus Encok S16 Neck Hung Bluetooth Wireless In-Ear Earphone. This manual provides detailed instructions for the proper use, setup, and maintenance of your new earphones. Please read this manual thoroughly before use to ensure optimal performance and longevity of the product.
Package Contents:
- 1 x Baseus Encok S16 Wireless Earphone
- 1 x Charging Cable
- 1 x User Manual (this document)
- 1 x Warranty Card
2. Safety Information
Please observe the following safety guidelines to prevent damage to your device or injury to yourself.
- Do not expose the earphones to extreme temperatures, humidity, or corrosive environments.
- Avoid listening at high volume levels for extended periods to prevent hearing damage.
- Keep the device away from water and other liquids.
- Do not attempt to disassemble, repair, or modify the earphones yourself. Contact authorized service personnel if needed.
- Dispose of the product and its battery responsibly, following local regulations.
- Use only the provided charging cable or a certified equivalent.
3. Product Overview
The Baseus Encok S16 features a comfortable neck-hung design with magnetic earbuds for secure storage when not in use. The integrated control panel allows for easy management of music and calls.

Figure 3.1: Overall view of the Baseus Encok S16 earphones, showcasing the neckband and magnetic earbuds.
Key Features:
- Neck-Hung Design: Lightweight and comfortable TPE material for extended wear.
- Magnetic Fixation: Earbuds magnetically attach to prevent tangling and loss when not in use.
- Adjustable Coils: Earphone line length can be adjusted for a personalized fit.
- High-Fidelity Sound: Equipped with a dynamic speaker unit, composite diaphragm, and independent tune trope structure for clear audio.
- Long Battery Life: 120mAh battery with low power consumption via British CSR chip.
Control Panel:

Figure 3.2: Close-up of the control panel, showing the volume, power, and multi-function buttons.

Figure 3.3: Another view of the control panel, highlighting button layout.
- Volume Up / Next Track Button: Press briefly to increase volume; press and hold for next track.
- Multi-function / Power Button: Power on/off, play/pause, answer/end calls, activate voice assistant.
- Volume Down / Previous Track Button: Press briefly to decrease volume; press and hold for previous track.
- Charging Port: Micro USB port for charging.
- LED Indicator: Displays power and pairing status.
Earbud Design:

Figure 3.4: Close-up view of an earbud, showing the speaker grille and ergonomic design.
The in-ear earbuds are designed for comfort and sound isolation, featuring a PET thin louder speaker diaphragm and copper wire voice coil unit for enhanced audio performance.
4. Setup
4.1 Charging the Earphones
Before first use, fully charge the earphones. Connect the provided charging cable to the Micro USB port on the control panel and the other end to a USB power source (e.g., computer, wall adapter). The LED indicator will typically show a red light during charging and turn blue or off when fully charged.
- Charging time: Approximately 1.5-2 hours.
- Battery capacity: 120mAh Lithium Polymer.
4.2 Powering On/Off
- Power On: Press and hold the Multi-function / Power button for approximately 3 seconds until the LED indicator flashes blue and a voice prompt confirms "Power On".
- Power Off: Press and hold the Multi-function / Power button for approximately 3-4 seconds until the LED indicator flashes red and a voice prompt confirms "Power Off".
4.3 Bluetooth Pairing
To connect your Baseus Encok S16 earphones to a Bluetooth-enabled device:
- Ensure the earphones are powered off.
- Press and hold the Multi-function / Power button for approximately 5-7 seconds until the LED indicator flashes red and blue alternately. This indicates the earphones are in pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
- Select "Baseus Encok S16" from the list of found devices.
- Once connected, the LED indicator will flash blue slowly, and a voice prompt will confirm "Connected".
- If a password is required, enter "0000".
The earphones are compatible with Bluetooth 4.0 and above devices, including iPhone X / 8 Plus, Huawei Mate 10, and other Android phones.
5. Operating Instructions
5.1 Music Playback
- Play/Pause: Briefly press the Multi-function / Power button.
- Volume Up: Briefly press the Volume Up (+) button.
- Volume Down: Briefly press the Volume Down (-) button.
- Next Track: Press and hold the Volume Up (+) button.
- Previous Track: Press and hold the Volume Down (-) button.
5.2 Call Management
- Answer/End Call: Briefly press the Multi-function / Power button.
- Reject Call: Press and hold the Multi-function / Power button for approximately 2 seconds.
- Redial Last Number: Double-press the Multi-function / Power button.
5.3 Voice Assistant
- Activate Voice Assistant: Triple-press the Multi-function / Power button (functionality depends on your connected device's support for voice control).
6. Maintenance
Proper maintenance ensures the longevity and performance of your earphones.
- Cleaning: Use a soft, dry, lint-free cloth to clean the earphones. Do not use abrasive cleaners, alcohol, or chemical solvents.
- Storage: When not in use, store the earphones in a cool, dry place, away from direct sunlight and extreme temperatures. The magnetic earbuds help prevent tangling.
- Battery Care: To preserve battery life, avoid fully discharging the battery frequently. Charge the earphones regularly, even if not used for extended periods.
7. Troubleshooting
If you encounter issues with your earphones, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| Earphones do not power on. | Ensure the earphones are fully charged. Press and hold the Multi-function / Power button for 3 seconds. |
| Cannot pair with device. |
|
| No sound or low volume. |
|
| Intermittent connection. |
|
8. Specifications
| Model | FWV-E-S16 |
| Brand | Baseus |
| Connectivity Technology | Bluetooth |
| Bluetooth Version | 4.0 (compatible with higher versions) |
| Battery Type | Lithium Polymer |
| Battery Capacity | 120 mAh |
| Item Weight | 120 Grams |
| Product Dimensions | 18 x 8 x 1 cm |
| Control Method | Touch, Voice Control |
| Special Features | Android Phone Control, Magnet fixation, Adjustable coils |
| Included Components | Wireless Earphone, Charging Cable, User Manual, Warranty Card |
9. Warranty and Support
Your Baseus Encok S16 Neck Hung Bluetooth Wireless In-Ear Earphone comes with a limited warranty. Please refer to the included Warranty Card for specific terms and conditions. For technical support, service, or warranty claims, please contact your local Baseus distributor or visit the official Baseus website for contact information.
Please retain your proof of purchase for warranty purposes.