Introduction
Thank you for choosing the La-Z-Boy Delano Big and Tall Executive Office Chair. This manual provides essential information for the proper assembly, operation, maintenance, and troubleshooting of your new office chair. Please read these instructions carefully before use and retain them for future reference.

Figure 1: La-Z-Boy Delano Executive Office Chair (Brown with Weathered Gray Wood)
Setup and Assembly
Your La-Z-Boy Delano chair requires assembly. All necessary hardware and step-by-step instructions are included in the box. It is recommended to have a helper for easier assembly.
Assembly Steps:
- Unpack all components and verify against the parts list provided in the packaging.
- Attach the casters to the chair base.
- Insert the gas lift cylinder into the center of the base.
- Attach the seat plate mechanism to the underside of the seat cushion.
- Connect the backrest to the seat cushion using the provided hardware.
- Attach the armrests to both the backrest and seat cushion.
- Place the assembled chair onto the gas lift cylinder.

Figure 2: Quick and Easy Assembly with Customer Service Support
Operating Instructions
The La-Z-Boy Delano chair offers several adjustable features to customize your seating experience for optimal comfort and support.
Adjustable Height:
To adjust the seat height, locate the lever on the right side of the chair, beneath the seat. Lift the lever while applying or releasing weight from the seat to move it up or down to your desired position. Release the lever to lock the height.

Figure 3: Seat Height Customization
Recline and Tilt Tension:
The chair features a recline function for personalized comfort. To recline, locate the tab on the left side of the chair, beneath the seat. Pull the tab outwards to unlock the recline mechanism. Lean back to your desired angle. To adjust the tension of the recline, twist the knob located at the front of the seat mechanism. Turn clockwise for more tension (harder to recline) and counter-clockwise for less tension (easier to recline). Push the tab inwards to lock the chair in an upright position.

Figure 4: Recline and Relax Functionality
360° Swivel and Casters:
The chair is equipped with smooth 360° dual-wheel casters, allowing for easy movement across most carpeted and hard floor surfaces. The swivel function provides flexibility and accessibility within your workspace.

Figure 5: Easy-Glide 360° Casters
Ergonomic Support Features:
- ComfortCore Memory Foam: The multi-layered seat cushion with ComfortCore memory foam provides pressure-relieving comfort for extended use.
- Pillowed Lumbar Zone: The contoured mid-back design with plush body pillows offers targeted lumbar support for proper spinal alignment.
- Padded Headrest: Supportive foam padding in the headrest keeps your head and neck comfortable.
- Sculpted Armrests: Padded armrests are shaped to naturally support a proper ergonomic position.
- Waterfall Seat Edge: The plush, cascading seat edge promotes proper lower body alignment and reduces pressure on the legs.

Figure 6: Key Ergonomic Features
Video 1: Official La-Z-Boy Delano Product Overview. This video demonstrates the chair's features and design.
Maintenance and Care
To ensure the longevity and appearance of your La-Z-Boy Delano office chair, follow these maintenance guidelines:
- Cleaning: Spot clean the bonded leather upholstery as needed. Use a soft, damp cloth with mild soap and water. Avoid harsh chemicals or abrasive cleaners, which can damage the material.
- Regular Inspection: Periodically check all bolts and screws to ensure they are tight. Re-tighten if necessary to maintain stability and safety.
- Caster Care: Keep casters free of debris (hair, dust, etc.) to ensure smooth rolling.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause the leather to fade or crack. Position your chair away from direct sunlight when possible.
Troubleshooting
If you encounter any issues with your chair, please refer to the following common solutions:
- Chair Squeaks: Check and tighten all assembly bolts. A small amount of silicone lubricant can be applied to moving parts if squeaking persists.
- Difficulty Adjusting Height: Ensure the height adjustment lever is fully engaged or disengaged. If the gas lift is unresponsive, it may need replacement.
- Chair Wobbles: Verify that all bolts are securely tightened. Ensure the chair is on a flat, even surface.
- Casters Not Rolling Smoothly: Clean any debris from the caster wheels. If damaged, casters may need replacement.
For persistent issues not covered here, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | La-Z-Boy |
| Model Name | Delano |
| Item Model Number | CHR10045C |
| Color | Brown With Weathered Gray Wood |
| Product Dimensions | 32.25"D x 27.5"W x 48"H |
| Size | Big & Tall |
| Maximum Weight Recommendation | 350 Pounds |
| Material | Bonded Leather, Wood, Foam |
| Special Features | Adjustable Height, Adjustable Lumbar, Head Support, Rolling, Swivel, Tilting |
| Product Care Instructions | Spot Clean |
| Assembly | Assembly required, instructions included |
| GTIN / UPC | 887909084405 |

Figure 7: Product Dimensions and Weight Capacity

Figure 8: Built to Last - Meets ANSI/BIFMA X5.1 Standards
Warranty and Support
La-Z-Boy is committed to quality and customer satisfaction. Your Delano Executive Office Chair is backed by La-Z-Boy quality.
Customer Support:
For any questions, assembly assistance, or support needs, please contact our dedicated USA-based customer support team:
- Website: www.trueinnovations.com
- Email: service@trueinnovations.com
- Hours: 7am - 4pm PST (10am - 7pm EST)
We are here to help you with your La-Z-Boy chair.





