Introduction
The Jabra Engage 65 Wireless Headset provides superior DECT wireless connectivity, designed for professional use. This headset offers advanced noise cancellation, all-day battery life, and enhanced hearing protection, ensuring clear communication and user comfort. This manual provides essential information for setting up, operating, and maintaining your headset.
Package Contents
- Headset
- Base Unit
- Power Supply
- USB Cable
- Desk Phone Cable
- Documentation
- Quick Start Guide
Setup Guide
1. Connecting the Base Unit
Connect the base unit to your power supply, computer via USB, and/or desk phone using the provided cables. The base unit serves as the charging station and connectivity hub for your headset.
Image: The Jabra Engage 65 headset resting on its base unit, with connection ports visible at the back.
2. Charging the Headset
Place the headset on the base unit to charge. The headset features a fast charge capability, reaching 40% battery in 30 minutes and 100% in 90 minutes. A full charge provides up to 13 hours of talk time.
Image: The Jabra Engage 65 headset is shown on its charging base, highlighting its 13-hour battery life and fast charging capabilities.
3. Pairing the Headset
The headset automatically pairs with the base unit when placed correctly. For initial setup or re-pairing, follow the instructions in the Quick Start Guide. The headset can connect to up to two devices simultaneously.
Operating the Headset
1. Call Management
Use the intuitive controls on the stereo headset to easily answer or end calls. The microphone boom can be lowered to answer a call and raised to mute yourself during a call.
2. Volume Control
Adjust the listening volume directly from the headset controls.
3. Busylight Functionality
An integrated busylight on the headset acts as a 'do-not-disturb' sign for colleagues, indicating when you are on a call or busy, helping to increase focus and reduce interruptions.
Image: A person wearing the Jabra Engage 65 headset, with the red busylight illuminated on the earcup, indicating they are busy.
4. Multi-Device Connectivity
The headset allows connection to up to two devices at once, increasing availability for customer calls and improving workflow efficiency.
Image: The Jabra Engage 65 headset is shown connected to a laptop, illustrating its multi-device connectivity for premium usability.
Key Features
1. Superior Wireless Performance
Experience DECT wireless connectivity with a range of up to 150 meters (490 feet), allowing you to move freely while maintaining call quality.
Image: A person wearing the Jabra Engage 65 headset, with text emphasizing superior wireless connectivity up to 490 feet.
2. Advanced Noise-Cancelling Microphone
The headset features an advanced noise-cancelling microphone for crystal clear calls, ensuring your voice is heard without distracting background noise.
Image: The Jabra Engage 65 headset is displayed with text indicating its noise-cancelling wireless telephone headset capabilities.
3. All-Day Battery Life
Enjoy up to 13 hours of talk time on a single charge, supported by a fast charge feature.
4. Enhanced Hearing Protection
Jabra Engage headsets incorporate high levels of hearing protection, including PeakStop to eliminate sudden sound spikes and IntelliTone 2.0 to maintain safe average sound levels throughout the day.
Image: A person wearing the Jabra Engage 65 headset, with text emphasizing enhanced hearing protection for comfortable all-day use.
Maintenance and Care
1. Replacing Ear Pads
The ear pads are designed to be easily replaceable. If they become worn out, new ear pads can be ordered and simply popped on, extending the life of your headset.
2. Base Unit Care
When transporting the base unit, carefully remove all cables, especially the USB plug, to prevent damage to the ports and ensure continued functionality.
Troubleshooting
1. Connection Issues
If experiencing connection problems, ensure the base unit is properly powered and connected to your devices. Verify the headset is correctly seated in the base for pairing. Firmware updates via Jabra Direct software can resolve compatibility issues.
2. Microphone Not Working
Check that the microphone boom is lowered for activation. Ensure the headset is not muted. If issues persist, a firmware update may be necessary.
3. Charging Problems
Ensure the headset is correctly placed on the base unit. If the base unit's USB port is damaged, it may prevent proper charging and connection. Consider replacing the base unit if physical damage is suspected.
Specifications
| Model Name | Engage 65 Stereo |
| Connectivity Technology | Wireless (DECT) |
| Wireless Communication Technology | DECT |
| Noise Control | Active Noise Cancellation |
| Battery Life | Up to 13 Hours |
| Charging Time | 100% in 90 minutes (40% in 30 minutes) |
| Item Weight | 2.89 Ounces |
| Product Dimensions | 5.8 x 7.5 x 3.7 inches |
| Manufacturer | Jabra |
| Item Model Number | 9559-553-125 |
| UPC | 706487017417 |
Support & Warranty
For technical support, please visit the official Jabra support website or contact their customer service. Protection plans are available for extended coverage beyond the standard manufacturer's warranty.
- 2-Year Protection Plan
- 3-Year Protection Plan
- Complete Protect (monthly plan)
