1. Product Overview
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Kinghome KW12HQ2B8A 23 SEER Split Unit, Violet Series. Please read this manual thoroughly before operating the unit and retain it for future reference.

Image 1.1: The Kinghome KW12HQ2B8A split air conditioning system, featuring both the sleek white indoor unit (left) and the robust outdoor condenser unit (right) with its protective grille and fan visible.
2. Safety Information
Always observe the following basic precautions to reduce the risk of fire, electric shock, or injury to persons or property:
- Ensure the unit is properly grounded.
- Do not operate the unit with wet hands.
- Do not insert objects into the air inlet or outlet.
- Keep children and pets away from the unit during operation.
- Disconnect power before cleaning or servicing.
- Installation and repairs should only be performed by qualified personnel.
3. Setup and Installation
This section provides general guidelines. For detailed installation instructions, refer to the separate installation manual provided with your unit. Professional installation is highly recommended.
3.1 Site Selection
- Indoor Unit: Choose a location that allows for even air distribution, away from direct sunlight or heat sources. Ensure sufficient space for maintenance.
- Outdoor Unit: Select a well-ventilated area, free from obstructions, and on a stable, level surface. Avoid locations near bedrooms due to potential noise.
3.2 Electrical Requirements
The unit operates on 115 Volts. Ensure your electrical supply meets the unit's requirements and that a dedicated circuit breaker is installed by a licensed electrician.
3.3 Connecting Refrigerant Lines and Drainage
Refrigerant lines and drainage pipes must be properly connected and sealed to prevent leaks. This process requires specialized tools and expertise.
4. Operating Instructions
Your Kinghome KW12HQ2B8A unit is equipped with a remote control for convenient operation.
4.1 Remote Control Functions
Familiarize yourself with the buttons on your remote control. Common functions include:
- ON/OFF: Powers the unit on or off.
- MODE: Cycles through operating modes (Cool, Heat, Fan, Dry, Auto).
- TEMP ▲/▼: Adjusts the desired temperature.
- FAN SPEED: Adjusts fan speed (Auto, Low, Medium, High).
- SWING: Controls the louver's vertical swing.
- TIMER: Sets a timer for automatic on/off.
- SLEEP: Activates sleep mode for quiet operation and energy saving.
4.2 Operating Modes
- Cool Mode: For cooling the room. Set desired temperature between 62°F (17°C) and 86°F (30°C).
- Heat Mode: For heating the room. Set desired temperature. (Note: This is a heat pump model).
- Fan Mode: Circulates air without cooling or heating.
- Dry Mode: Reduces humidity in the room.
- Auto Mode: The unit automatically selects the operating mode based on the room temperature.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your unit. Always disconnect power before performing any maintenance.
5.1 Air Filter Cleaning (Every 2 Weeks)
- Open the front panel of the indoor unit.
- Remove the air filters.
- Clean the filters with a vacuum cleaner or wash them with lukewarm water and mild detergent.
- Allow filters to dry completely before reinserting.
5.2 Outdoor Unit Cleaning (Annually)
Clear any debris, leaves, or dirt from around the outdoor unit. Gently clean the condenser coils with a soft brush or water hose. Do not bend the fins.
5.3 Professional Servicing (Annually)
It is recommended to have a qualified HVAC technician inspect and service your unit annually to check refrigerant levels, electrical connections, and overall system health.
6. Troubleshooting
Before contacting service, check the following common issues:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | No power, circuit breaker tripped, remote control batteries dead. | Check power supply, reset breaker, replace remote batteries. |
| Insufficient cooling/heating. | Dirty air filters, blocked outdoor unit, wrong mode selected, low refrigerant. | Clean filters, clear obstructions, select correct mode, contact service for refrigerant check. |
| Unusual noise. | Loose parts, fan obstruction, compressor issue. | Check for loose parts, clear obstructions. If noise persists, contact service. |
| Water leakage from indoor unit. | Clogged drain pipe, improper installation. | Clear drain pipe. If issue persists, contact professional installer. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Kinghome |
| Model Number | KW12HQ2B8A |
| Efficiency | High efficiency |
| Capacity | 1 Tons (12000 British Thermal Units) |
| Installation Type | Split System |
| Form Factor | Mini-Split |
| Special Features | Remote Controlled |
| Voltage | 115 Volts |
| Seasonal Energy Efficiency Ratio (SEER) | 23 |
| Refrigerant | R 410A |
| Power Source | Corded Electric |
8. Warranty and Support
For warranty information, please refer to the warranty card included with your product or contact Kinghome customer service. Keep your purchase receipt as proof of purchase.
If you encounter issues not covered in the troubleshooting section or require professional assistance, please contact Kinghome customer support:
- Website: Visit the official Kinghome website for support resources.
- Phone: Refer to your product packaging or the Kinghome website for contact numbers.





