HP 7360

HP XMM 7360 LTE-Advance WWAN Module User Manual

Model: 7360

HP Logo

Official HP Logo, representing the brand of the product.

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your HP XMM 7360 LTE-Advance WWAN module. This module is designed to provide Wireless Wide Area Network (WWAN) connectivity, enabling mobile broadband access for compatible devices.

1.1. Product Overview

The HP XMM 7360 is an advanced WWAN module, featuring integrated antennae for robust and reliable mobile network connectivity. It is designed for seamless integration into compatible HP systems, providing high-speed LTE-Advance capabilities.

HP XMM 7360 LTE-Advance WWAN Module

Image of the HP XMM 7360 LTE-Advance WWAN module, showing its compact form factor and integrated components.

1.2. What's in the Box

  • HP XMM 7360 LTE-Advance WWAN Radio Modem

Please inspect the contents of the package upon receipt. If any items are missing or damaged, contact your vendor immediately.

2. Setup and Installation

This section provides instructions for the proper installation of the HP XMM 7360 WWAN module into a compatible host device. It is recommended that installation be performed by a qualified technician.

2.1. Safety Precautions

  • Ensure the host device is powered off and disconnected from all power sources before installation.
  • Discharge any static electricity from your body before handling the module. Use an anti-static wrist strap if available.
  • Handle the module by its edges to avoid touching sensitive components.
  • Refer to your host device's service manual for specific instructions on accessing the WWAN module slot.

2.2. Installation Steps

  1. Prepare the Host Device: Power down your laptop or compatible device and remove the battery. Consult your device's manual for instructions on how to access the internal components, typically by removing a service cover.
  2. Locate the WWAN Slot: Identify the designated M.2 slot for the WWAN module. This slot is usually labeled or indicated in your device's service manual.
  3. Insert the Module: Carefully align the HP XMM 7360 module with the M.2 slot. Gently push the module into the slot at a slight angle until it is fully seated.
  4. Secure the Module: Once seated, press the module down towards the motherboard. Secure it with the small screw provided by your host device manufacturer (if applicable).
  5. Connect Antenna Cables: Carefully connect the antenna cables from your host device to the corresponding connectors on the WWAN module. Ensure a secure connection. Typically, the main antenna connects to "Main" and the auxiliary antenna to "Aux". Refer to the module's labels (Main 5, Aux 6) and your device's antenna labels.
  6. Reassemble Device: Replace the service cover and battery. Power on your device.
  7. Install Drivers: After booting, the operating system may automatically detect the new hardware. If not, download and install the latest WWAN drivers for your specific HP device model from the official HP support website.

3. Operation

Once installed and drivers are in place, the HP XMM 7360 WWAN module will enable mobile broadband functionality on your device. This section outlines basic operation.

3.1. Activating Mobile Broadband

  1. Insert SIM Card: Ensure a valid and activated SIM card from your mobile network provider is inserted into the SIM card slot of your host device.
  2. Access Network Settings: In your operating system (e.g., Windows, Linux), navigate to the Network & Internet settings.
  3. Enable Mobile Broadband: Locate the "Mobile broadband" or "Cellular" section. Ensure the mobile broadband connection is enabled.
  4. Connect to Network: Your device should automatically detect available mobile networks. Select your preferred network and connect. You may need to enter an APN (Access Point Name) provided by your mobile network operator.

3.2. Connection Status Indicators

The status of your WWAN connection can typically be monitored through your operating system's network icon in the system tray or notification area. Indicators may include:

  • Connected: Indicates a successful connection to the mobile network.
  • Disconnected: Indicates no active mobile broadband connection.
  • Limited Connectivity: May indicate issues with network access or SIM card.
  • No SIM: Indicates that no SIM card is detected.

4. Maintenance

The HP XMM 7360 WWAN module is designed for reliable operation with minimal maintenance. However, adhering to the following guidelines can help ensure optimal performance and longevity.

4.1. Driver Updates

Regularly check the official HP support website for updated drivers for your device model. Keeping drivers current can improve performance, stability, and compatibility with new network technologies.

4.2. Physical Care

  • The module is an internal component and does not require external cleaning.
  • Avoid exposing your host device to extreme temperatures, humidity, or dust, as these can affect the module's performance.
  • Ensure proper ventilation for your host device to prevent overheating, which can impact all internal components, including the WWAN module.

5. Troubleshooting

This section provides solutions to common issues you might encounter with your HP XMM 7360 WWAN module.

ProblemPossible CauseSolution
No mobile broadband connection.SIM card not inserted or activated; incorrect drivers; module not properly seated; network issues.
  • 1. Ensure SIM card is correctly inserted and active.
  • 2. Verify that the latest drivers are installed.
  • 3. Check device manager for the module; reinstall if necessary.
  • 4. Contact your mobile network provider to confirm service.
Slow connection speeds.Weak signal strength; network congestion; outdated drivers.
  • 1. Move to an area with better network coverage.
  • 2. Update WWAN drivers.
  • 3. Check with your mobile network provider for known issues in your area.
Module not detected by operating system.Improper installation; driver issue; hardware fault.
  • 1. Re-seat the module carefully, ensuring it's fully inserted and secured.
  • 2. Reinstall or update drivers.
  • 3. Check BIOS/UEFI settings to ensure WWAN is enabled (if applicable).
  • 4. If issues persist, contact HP support.

6. Specifications

Below are the key technical specifications for the HP XMM 7360 LTE-Advance WWAN module.

FeatureDetail
BrandHP
SeriesXMM
Model Number7360
Item Weight0.16 ounces (4.54 g)
Product Dimensions (LxWxH)0.1 x 1.2 x 1.7 inches
ManufacturerHP Inc.
Hardware InterfaceEthernet
Data Link ProtocolEthernet
Compatible DevicesLaptop, Desktop, Mouse, Keyboard, Webcam, Tablet, Printer, Headphone, Smartphone, Game Console (Note: Compatibility depends on host device's WWAN slot and driver support)
ASINB079QJLJ3B
UPC192018630529, 192018630505, 192018630512
First Available DateFebruary 5, 2018

7. Warranty and Support

7.1. Product Warranty

This HP product is covered by a limited warranty provided by HP Inc. The specific terms and duration of the warranty may vary by region and product. Please refer to the warranty documentation included with your original HP device or visit the official HP website for detailed warranty information.

7.2. Technical Support

For technical assistance, driver downloads, or further troubleshooting, please visit the official HP Support website:

HP Official Support Website

When contacting support, please have your product model number (7360) and the serial number of your host device readily available.

© 2025 HP Inc. All rights reserved. HP and the HP logo are trademarks of HP Inc.

This manual is for informational purposes only. Specifications are subject to change without notice.

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