JXMOX USB Type C Cable (3.3ft, 2-Pack) Instruction Manual

Introduction

This manual provides essential information for the safe and efficient use of your JXMOX USB Type C to USB A 3.1A Fast Charging Cable. Please read these instructions carefully before use and retain them for future reference.

The JXMOX USB Type C cable is designed for high-speed charging and data transfer, featuring a durable braided design and built-in safety mechanisms.

Package Contents

2 x JXMOX USB Type C to USB A Cables (3.3ft / 1 meter)

Product Overview

The JXMOX USB Type C cable features a standard USB-A connector on one end and a reversible USB-C connector on the other. It is designed for charging and data synchronization between compatible devices.

Image 1: JXMOX USB Type C to USB A Cable. This image displays the two ends of the cable: the standard USB-A connector and the reversible USB-C connector, both with a metallic finish and the JXMOX branding on the USB-C end. The cable itself is grey and braided.

Setup

To set up your JXMOX USB Type C cable for charging or data transfer, follow these steps:

Identify Connectors: Locate the USB-A connector (the larger, rectangular end) and the USB-C connector (the smaller, oval-shaped, reversible end) on your cable.
Connect to Power Source or Computer: Insert the USB-A connector into a compatible USB-A port on a wall charger, power bank, or computer. Ensure the connection is firm.
Connect to Device: Insert the USB-C connector into the USB-C port of your compatible smartphone, tablet, laptop, or other device. The USB-C connector is reversible, so it can be inserted in either orientation.
Verify Connection: For charging, your device should indicate that it is receiving power. For data transfer, your computer should recognize the connected device.

Device charging with JXMOX USB Type C cable — Image 2: A smartphone connected to a power source via the JXMOX USB Type C cable, displaying a 98% charge level and indicating 3.1A fast charging. This illustrates the cable in use for charging a device.

Operating Instructions

Charging Your Device

This cable supports 3.1A fast charging. To achieve fast charging speeds, ensure both your power adapter (wall charger, power bank) and your device are compatible with fast charging protocols and capable of delivering/receiving the required power. The cable alone does not determine fast charging capability.

Fast charging requirements — Image 3: Diagram illustrating the requirements for 3.1A fast charging. It shows that both an original or 3.1A fast adapter and a phone supporting fast charge are necessary for optimal charging speed.

Data Transfer

The cable supports data syncing speeds up to 480Mbps. Connect your device to a computer using the cable. Your computer should recognize the device, allowing you to transfer files, photos, and other data.

Maintenance

To ensure the longevity and optimal performance of your JXMOX USB Type C cable:

Avoid Extreme Bending: While the cable features a durable braided design and strain relief, avoid sharp bends or excessive force at the connector points to prevent internal damage.
Keep Connectors Clean: Periodically inspect the USB-A and USB-C connectors for dust or debris. Use a soft, dry cloth or a small brush to gently clean them if necessary.
Store Properly: When not in use, coil the cable loosely and store it in a clean, dry place away from direct sunlight and extreme temperatures.
Handle with Care: Always pull from the connector head, not the cable itself, when disconnecting from devices or power sources.

Durable construction of JXMOX USB Type C cable — Image 5: Close-up view highlighting the robust and durable construction of the JXMOX cable, including the aluminum alloy shell, strong joint, oxygen-free copper core, and nylon braided wire. This illustrates the quality materials used to enhance cable lifespan.

Troubleshooting

If you encounter issues with your JXMOX USB Type C cable, refer to the following common problems and solutions:

Device Not Charging:
- Ensure both ends of the cable are securely connected to the power source and the device.
- Try a different power adapter or USB port.
- Test the cable with another compatible device to rule out a device-specific issue.
- Check if the charging port on your device is clean and free of debris.
Slow Charging Speed:
- Fast Charging Requirement: This cable alone does not guarantee fast charging. Both your power adapter and your device must support fast charging protocols. For example, if your device officially uses a USB-C to USB-C cable for fast charging, a USB-A to USB-C cable might only provide standard charging.
- Specific Device Notes:
  - iPhone 15/16 series: Supports only 7.5W charging speed with this cable.
  - iPad Pro 2018: Requires a USB-C to USB-C cable for fast charging.
  - Google Pixel: Only supports Google's proprietary fast charge protocol.
  - Samsung Galaxy S20/S20 Plus/S20 Ultra/Note 10 Plus: Requires a QC/AFC protocol charger with a USB-A port for fast charging (original charger uses PD fast charging with a USB-C port).
  - HUAWEI Mate 9 or OnePlus: This cable will not charge these devices at full speed, as HUAWEI SuperCharge requires 4.5V/5A and OnePlus Dash Charge requires 5V/4A, while this cable's maximum output current is 3.1A.
- Ensure your power adapter is rated for the desired fast charging output.
Device Not Recognized for Data Transfer:
- Ensure your device is unlocked and set to "File Transfer" or "MTP" mode (check device notifications).
- Try connecting to a different USB port on your computer.
- Restart both your device and computer.
- Update USB drivers on your computer if necessary.

Safety features of JXMOX USB Type C cable — Image 6: Infographic detailing the safety features of the JXMOX cable, including high-temp protection, short-circuit protection, over-current protection, and over-voltage protection, ensuring safe charging.

Smart chip and 56KΩ resistor in JXMOX USB Type C cable — Image 7: An internal view of the USB-C connector, highlighting the built-in smart chip and 56KΩ pull-up resistor, which are crucial for safe and fast charging by regulating current and protecting devices.

Specifications

Feature	Detail
Brand	JXMOX
Model Number	4334964235
Connector Type	USB Type C (Male) to USB A (Male)
Cable Type	USB
Charging Speed	Up to 3.1 Amps (Fast Charging)
Data Transfer Rate	Up to 480 Mbps
Material	Nylon Braided, Aluminum Alloy Shell, Oxygen-Free Copper Core
Special Features	Braided, Data Transfer, Fast Charging, Short Circuit Protection, Tangle Free, 56KΩ Resistor
Length	3.3 feet (1 meter)
Color	Grey
Compatible Devices	Smartphones, Tablets, Laptops, Headphones, Gaming Consoles with USB-C ports (e.g., iPhone 15/16 series, Samsung Galaxy S series, Google Pixel, LG G/V series, Moto Z series, MacBook)

Warranty and Support

JXMOX products are designed for reliability and performance. For any questions, technical support, or warranty inquiries, please contact JXMOX customer service through the retailer where you purchased the product or visit the official JXMOX brand store.

Online Support: Visit the JXMOX Store on Amazon

Please retain your proof of purchase for warranty claims.

JXMOX 4334964235