Aiphone IX-MV IP Direct Video Master Station User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Aiphone IX-MV IP Direct Video Master Station. Please read this manual thoroughly before using the product to ensure correct operation and to prevent damage.

2. Safety Information

Observe the following safety precautions to ensure safe and reliable operation:

Do not expose the unit to water or excessive moisture.
Do not attempt to open or repair the unit yourself. Refer all servicing to qualified personnel.
Ensure the power source (Ethernet-based PoE) meets the specified requirements.
Keep the unit away from direct sunlight and heat sources.

3. Product Overview

The Aiphone IX-MV is an IP Direct Video Master Station designed for advanced communication and security applications. It features a video display, a numeric keypad, and dedicated function buttons for various operations.

Aiphone IX-MV IP Direct Video Master Station with handset, keypad, and video screen

Figure 3.1: Aiphone IX-MV IP Direct Video Master Station
This image displays the Aiphone IX-MV unit, a black IP video master station. It features a traditional telephone handset on the left, connected by a coiled cord. The main console includes a numeric keypad (0-9, *, #), a speaker grille, and a color LCD screen showing three people. Below the screen are control buttons for 'PRIVACY', 'TRANSFER', 'LIST', and 'SETTING'. A central navigation cluster with directional arrows and an 'OK' button is present, along with 'ADJUST' and 'MONITOR' buttons. At the bottom, there are 'TALK' and 'OFF' buttons. On the right side, there is a column of unlabeled programmable buttons.

3.1 Key Components

Handset: For private audio communication.
Numeric Keypad: Used for dialing and data entry.
LCD Screen: Displays video feeds, menus, and status information.
Function Buttons: Dedicated buttons for Privacy, Transfer, List, Setting, Monitor, Talk, and Off.
Navigation Buttons: For menu navigation and selection.
Programmable Buttons: Located on the right side, these can be configured for quick access to specific functions or contacts.

4. Setup

4.1 Package Contents

Aiphone IX-MV IP Direct Video Master Station
Handset with coiled cord
Mounting bracket (if applicable, not explicitly stated but common)
Quick Start Guide (not included in this manual)

4.2 Installation

Mounting: Securely mount the master station in a suitable location, typically on a desk or wall using the provided bracket.
Network Connection: Connect an Ethernet cable from your network switch (with PoE support) to the LAN port on the back of the IX-MV unit. The unit is Ethernet-based for power.
Handset Connection: Plug the coiled cord of the handset into the designated port on the side of the unit.
Power On: Once connected to a PoE-enabled network, the unit will power on automatically.
Initial Configuration: Refer to the network administrator guide for initial IP address configuration and system integration.

5. Operating Instructions

5.1 Making a Call

Lift the handset or press the TALK button.
Dial the desired extension or station number using the numeric keypad.
Press the TALK button again to initiate the call, or wait for automatic connection if configured.
To end the call, replace the handset or press the OFF button.

5.2 Receiving a Call

When the unit rings, lift the handset or press the TALK button to answer.
To end the call, replace the handset or press the OFF button.

5.3 Video Monitoring

Press the MONITOR button to view video from a designated camera or door station.
Use the navigation buttons to switch between different camera feeds if multiple are configured.
Press MONITOR again to exit monitoring mode.

5.4 Adjusting Settings

Press the SETTING button to access the system menu.
Use the navigation buttons to scroll through options and the central OK button to select.
The ADJUST button may be used for quick adjustments like volume or brightness, depending on context.
Refer to the system administration guide for advanced configuration options.

6. Maintenance

Cleaning: Wipe the unit with a soft, dry cloth. For stubborn dirt, use a slightly damp cloth with mild soap, then wipe dry. Do not use abrasive cleaners or solvents.
Handset Cord: Periodically check the coiled cord for any signs of wear or damage.
Software Updates: Ensure the unit's firmware is kept up-to-date as recommended by Aiphone. This typically requires network administrator intervention.

7. Troubleshooting

Problem	Possible Cause	Solution
No power to the unit.	Ethernet cable disconnected or no PoE from network switch.	Check Ethernet cable connection. Verify network switch provides PoE.
Cannot make or receive calls.	Incorrect network configuration or system error.	Verify network settings. Contact your system administrator.
No video displayed.	Camera not connected, configured incorrectly, or network issue.	Check camera connections and configuration. Ensure network connectivity.
Audio quality is poor.	Loose handset connection, network interference, or volume setting.	Ensure handset cord is securely plugged in. Check network for interference. Adjust volume using the ADJUST button or settings menu.

8. Specifications

Brand: Aiphone
Model: IX-MV
Color: Black
Telephone Type: Corded
Power Source: Ethernet-based (PoE - Power over Ethernet)
Dialer Type: Tone Dialing
Answering System Type: Digital
Item Weight: 3.3 Pounds (approximately 1.5 kg)
Package Dimensions: 10.16 x 9.21 x 3.54 inches (25.8 x 23.4 x 9 cm)
Compatible Devices: Networks, computer systems, and other communication devices supporting Web, SNMP, Telnet protocols and 802.3af PoE power standard.
Multiline Operation: Single-Line Operation
Caller Identification: Yes
First Available Date: April 17, 2016

9. Warranty and Support

For warranty information and technical support, please refer to the official Aiphone website or contact your authorized Aiphone dealer. Keep your purchase receipt as proof of purchase for warranty claims.

Aiphone Official Website: www.aiphone.com

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Aiphone IX-MV