1. Introduction
The ClearOne Converge Pro 2 128SR is a powerful sound reinforcement DSP mixer designed for professional audio applications. It features 12 mic/line inputs, 8 mic/line outputs, and built-in USB audio connectivity, providing robust audio processing and routing capabilities for various environments.
This manual provides detailed instructions for the proper installation, operation, and maintenance of your Converge Pro 2 128SR unit. Please read this manual thoroughly before using the device to ensure optimal performance and safety.
2. Safety Information
- Power Source: Use only the power supply specified for this device. Ensure the power outlet is properly grounded.
- Ventilation: Do not block any ventilation openings. Install the unit in a location with adequate airflow to prevent overheating.
- Moisture: Do not expose this device to rain, moisture, dripping, or splashing. Do not place objects filled with liquids on the apparatus.
- Servicing: Refer all servicing to qualified service personnel. Do not attempt to service this product yourself.
- Cleaning: Unplug the unit from the power source before cleaning. Use a dry cloth for cleaning.
3. Package Contents
Verify that all items are present in the package:
- ClearOne Converge Pro 2 128SR DSP Mixer Unit
- Power Cable
- USB Cable
- Quick Start Guide (this manual)
- Rack Mount Ears (pre-attached or included)
4. Setup
4.1 Unpacking and Placement
- Carefully remove the Converge Pro 2 128SR unit from its packaging.
- Place the unit on a stable, flat surface or install it into a standard 19-inch equipment rack using the provided rack mount ears. Ensure adequate ventilation around the unit.
4.2 Front Panel Overview
The front panel of the Converge Pro 2 128SR provides essential indicators and a USB port for direct connection to a computer.

Figure 4.1: Front panel of the ClearOne Converge Pro 2 128SR. Note the USB port on the left, and the Status, Locate, and Power LED indicators to the right of the USB port. The ClearOne logo is prominently displayed on the right side.
- USB Port: Used for direct connection to a computer for audio streaming and configuration.
- Status LED: Indicates the operational status of the unit.
- Locate LED: Used to identify the unit in a rack when multiple units are present.
- Power LED: Illuminates when the unit is powered on.
4.3 Connecting Power
- Connect the provided power cable to the AC inlet on the rear panel of the unit.
- Plug the other end of the power cable into a suitable grounded electrical outlet.
- The Power LED on the front panel should illuminate, indicating the unit is receiving power.
4.4 Connecting Audio Inputs and Outputs
The Converge Pro 2 128SR features 12 mic/line inputs and 8 mic/line outputs on its rear panel. Use appropriate balanced audio cables (XLR or Phoenix connectors, depending on the specific model and accessories) for connections.
- Connect your microphones or line-level audio sources to the designated input ports.
- Connect the audio outputs to your amplifiers, loudspeakers, or other audio distribution systems.
4.5 Connecting USB Audio
The built-in USB audio allows for direct integration with computers for soft codec applications or recording.
- Connect one end of the supplied USB cable to the USB port on the front panel of the Converge Pro 2 128SR.
- Connect the other end of the USB cable to an available USB port on your computer.
- The unit should be recognized by your operating system as an audio device.
5. Operating Instructions
5.1 Basic Operation
The Converge Pro 2 128SR is primarily configured and controlled via ClearOne's CONVERGE Console software. This software allows for comprehensive control over all DSP functions, routing, and system settings.
- Power On/Off: The unit powers on automatically when connected to power. To power off, disconnect the power cable.
- Status Indicators: Monitor the front panel LEDs for operational status. A solid green Status LED typically indicates normal operation.
5.2 Software Control (CONVERGE Console)
For detailed configuration and advanced features, download and install the latest version of the CONVERGE Console software from the ClearOne website (www.clearone.com).
- Launch the CONVERGE Console software on your computer.
- The software will automatically detect connected Converge Pro 2 units on the network or via USB.
- Use the software interface to configure audio inputs, outputs, DSP parameters (e.g., AEC, noise cancellation, gain), routing, and presets.
5.3 Audio Routing and Processing
Within the CONVERGE Console software, you can:
- Create custom audio signal flows.
- Apply various DSP algorithms to optimize audio quality.
- Manage microphone gain levels and phantom power.
- Route USB audio to and from the DSP mixer.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Converge Pro 2 128SR.
- Cleaning: Disconnect power before cleaning. Use a soft, dry cloth to wipe the exterior of the unit. Do not use liquid cleaners or aerosols.
- Ventilation: Periodically check that the ventilation openings are clear of dust and debris.
- Firmware Updates: Check the ClearOne website regularly for firmware updates. Keeping the firmware updated ensures access to the latest features and performance improvements.
7. Troubleshooting
If you encounter issues with your Converge Pro 2 128SR, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not power on. | No power connection or faulty power cable. | Ensure power cable is securely connected to the unit and a live electrical outlet. Try a different outlet or cable. |
| No audio output. | Incorrect audio routing in software, muted channels, or faulty cables. | Check audio routing and gain settings in CONVERGE Console. Verify all audio cables are correctly connected and functional. |
| USB audio not recognized by computer. | Faulty USB cable, incorrect USB port, or driver issue. | Try a different USB port on the computer or a different USB cable. Ensure the latest USB drivers are installed (usually automatic). Restart both devices. |
| Status LED is not green. | System error or initialization issue. | Refer to the CONVERGE Console software for error messages. Power cycle the unit. If the issue persists, contact ClearOne support. |
8. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 18 x 6 x 25 inches |
| Item Model Number | 910-3200-101 |
| Brand | ClearOne |
| Connectivity Technology | USB |
| Audio Input | USB, 12 Mic/Line Inputs |
| Audio Output | 8 Mic/Line Outputs |
| Manufacturer | ClearOne |
| First Available Date | December 14, 2017 |
9. Warranty and Support
ClearOne products are designed for reliability and performance. For detailed warranty information, please refer to the warranty statement available on the official ClearOne website or contact your authorized ClearOne dealer.
For technical support, product registration, or to download the latest software and firmware, please visit the ClearOne support portal:
When contacting support, please have your product model number (910-3200-101) and serial number ready.





