1. Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your APC 1500VA Smart UPS with SmartConnect, model SMC1500-2UC. This Uninterruptible Power Supply (UPS) is designed to protect your critical IT equipment, such as servers, switches, routers, and networking devices, from power outages and harmful power conditions. It delivers reliable battery backup power and safeguards against spikes and surges, ensuring continuous operation and data integrity.
Key features include a 1500VA / 900W pure sine wave output, Automatic Voltage Regulation (AVR), and APC SmartConnect for cloud-enabled remote monitoring.
2. Safety Information
Read these instructions carefully before installing, operating, servicing, or maintaining the equipment. Failure to observe these instructions could result in death, serious injury, or equipment damage.
- This UPS contains internal batteries. Do not attempt to open the UPS enclosure, except for battery replacement by qualified personnel.
- Connect the UPS to a grounded outlet only.
- Do not dispose of batteries in a fire. The batteries may explode.
- Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.
- Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and the required precautions. Keep unauthorized personnel away from batteries.
- Replace batteries with the same type and number of batteries as originally installed.
- The UPS is heavy. Always use proper lifting techniques and ensure adequate support during installation.
3. Package Contents
Verify that all items listed below are included in your package:
- UPS unit (APC SMC1500-2UC)
- Rack-Mounting Support Rails
- SmartConnect Installation Guide
- User Manual (this document)
- PowerChute Business Edition Installation CD
- Safety Information
- Ethernet Cable
- USB Cable
4. Product Overview
4.1 Front Panel
The front panel features an intuitive LCD interface and control buttons for local management and status monitoring.
- LCD Interface: Displays real-time status, alerts, and configuration options. It can alert to problems in building wiring.
- Control Buttons: Used for navigating the LCD menu, configuring settings, and performing basic operations like power on/off.
4.2 Rear Panel
- Input: NEMA 5-15P power plug for connecting to utility power.
- Output: Six (6) NEMA 5-15R outlets for connecting protected equipment. One outlet group is switchable.
- SmartConnect Port: Ethernet port for cloud-based remote monitoring and management.
- USB Port: For local monitoring and management with compatible software (e.g., PowerChute Business Edition).
5. Setup
5.1 Rack Mounting
The SMC1500-2UC is a 2U rackmount UPS. Use the included rack-mounting support rails to securely install the unit into a standard 19-inch equipment rack. Ensure the rack is stable and capable of supporting the UPS's weight (approximately 64 pounds).
- Attach the rack-mounting support rails to the rack posts according to the rail manufacturer's instructions.
- Carefully slide the UPS unit onto the installed rails until it is fully seated and secured.
- Secure the front of the UPS to the rack posts using the provided screws.
5.2 Battery Connection
The UPS ships with internal batteries. Before initial use, ensure the internal battery is properly connected. Refer to the specific instructions provided in the SmartConnect Installation Guide for detailed steps on connecting the internal battery pack, if required.
5.3 Power Connection
- Connect the UPS's NEMA 5-15P input plug to a dedicated, grounded 120V AC wall outlet. Avoid using extension cords or surge protectors.
- Connect your equipment (servers, routers, switches, etc.) to the NEMA 5-15R output receptacles on the rear panel of the UPS. Prioritize critical equipment for battery-backed outlets.
- For remote monitoring, connect an Ethernet cable from the SmartConnect port on the UPS to your network.
- For local monitoring, connect the included USB cable from the UPS to your server or computer.
5.4 Initial Power-Up
After all connections are made, press the power button on the front panel to turn on the UPS. The LCD display will illuminate, and the UPS will begin its self-test and charging process. Allow the UPS to charge for at least 24 hours to ensure optimal battery runtime before relying on it for extended power outages.
6. Operating Instructions
6.1 Basic Operation
- Power On: Press the power button on the front panel.
- Power Off: Press and hold the power button until the UPS powers down.
- Mute Alarm: Briefly press any button to silence an audible alarm.
6.2 LCD Interface Navigation
The LCD display provides critical information and allows for configuration. Use the navigation buttons (up, down, enter) to scroll through menus and adjust settings. The display shows input voltage, output voltage, battery charge level, load percentage, and various status indicators.
6.3 Automatic Voltage Regulation (AVR)
The UPS features Automatic Voltage Regulation (AVR) to correct minor power fluctuations without switching to battery power. This extends battery life by only using battery power during significant voltage drops or surges.
6.4 APC SmartConnect (Cloud Monitoring)
APC SmartConnect enables remote monitoring of your UPS via a secure cloud portal. This feature provides automatic notifications, firmware updates, and proactive advice to maximize the life and performance of your UPS. A 6-month free trial of the SmartConnect Standard plan is included for units purchased and/or registered after August 1, 2023.
7. Maintenance
7.1 Battery Management
The UPS features intelligent battery management, which prolongs battery life by regulating the charge voltage in relation to battery temperature. It also provides periodic battery self-tests and notifications for battery replacement.
7.2 Battery Replacement
UPS batteries are consumable items and will eventually require replacement. The UPS will indicate when battery replacement is necessary through the LCD display and SmartConnect alerts. Always replace batteries with genuine APC replacement battery cartridges (RBCs) to ensure compatibility and optimal performance. Refer to the APC website or contact support for specific replacement instructions and compatible battery models.
Warning: Battery servicing should only be performed by qualified personnel. Disconnect the UPS from utility power and internal batteries before servicing.
7.3 Cleaning
Periodically clean the exterior of the UPS with a soft, dry cloth. Do not use liquid or aerosol cleaners. Ensure ventilation openings are free from dust and obstructions to maintain proper airflow.
8. Troubleshooting
This section provides solutions to common issues. For more complex problems, consult the full user manual on the APC website or contact technical support.
| Problem | Possible Cause | Solution |
|---|---|---|
| UPS does not turn on. | Not connected to utility power; internal battery disconnected; low battery charge. | Ensure the UPS is plugged into a live, grounded outlet. Verify internal battery connection. Allow UPS to charge for several hours. |
| UPS beeps continuously. | On battery power; overload condition; battery fault. | Check utility power. Reduce connected load. Check LCD for battery fault indicators. |
| Connected equipment loses power during an outage. | Overload; battery runtime exceeded; battery fault. | Reduce load. Check battery health and replace if necessary. |
| SmartConnect not connecting. | Network issue; incorrect configuration; firewall blocking. | Verify Ethernet cable connection. Check network settings and firewall rules. Refer to SmartConnect documentation. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | SMC1500-2UC |
| Capacity | 1500VA / 900W |
| Input Voltage | 120V AC |
| Output Voltage | 120V AC (Pure Sinewave) |
| Output Connections | (6) NEMA 5-15R |
| Input Connection | NEMA 5-15P |
| Battery Type | Sealed Lead Acid |
| Product Dimensions (D x W x H) | 17.3 x 6.7 x 8.6 inches (43.9 x 17.0 x 21.8 cm) |
| Item Weight | 64 pounds (29 kg) |
| Form Factor | 2U Rack Mount |
| Color | Black |
| Runtime (Half Load) | Approximately 18 minutes, 7 seconds |
| Runtime (Full Load) | Approximately 6 minutes, 8 seconds |
10. Warranty and Support
10.1 Warranty Information
The APC SMC1500-2UC Smart UPS comes with a 2-year repair or replace warranty on the unit and its internal battery. This warranty ensures coverage against defects in materials and workmanship under normal use.
10.2 Technical Support
For technical assistance, troubleshooting, or warranty claims, please visit the official APC by Schneider Electric website or contact their customer support. Have your product model number (SMC1500-2UC) and serial number ready when contacting support.
Online resources often include FAQs, knowledge bases, and downloadable documentation for further assistance.
