1. Product Overview
The Serta Fairbanks Big & Tall Executive Office Chair is designed for comfort and support, accommodating users up to 350 pounds. It features a high-back design, semi-plush seat cushion, body pillows, and padded armrests for an ergonomic sitting experience. This manual provides essential information for assembly, operation, maintenance, and care of your office chair.
Image 1.1: The Serta Fairbanks Big & Tall Executive Office Chair, showcasing its design and features.
Video 1.1: An overview of Serta chairs, highlighting design and material quality for enhanced comfort and support.
2. Safety Information
- Maximum Weight Capacity: This chair is designed to support a maximum weight of 350 pounds (158 kg). Do not exceed this limit to prevent damage or injury.
- Assembly: For safe and efficient assembly, it is recommended that two people perform the setup.
- Stability: Ensure all bolts and screws are securely tightened before using the chair. Periodically check and re-tighten fasteners as needed.
- Proper Use: Use the chair only for its intended purpose as an office chair. Avoid standing on the chair or using it as a step stool.
- Floor Protection: While casters are designed for smooth movement, consider using a chair mat to protect delicate flooring surfaces.
- BIFMA Standards: This chair meets the requirements of ANSI/BIFMA X5.1, ensuring safety, quality, and durability.
Image 2.1: Illustration of the chair's 350-pound weight capacity and compliance with ANSI/BIFMA X5.1 standards for quality and safety.
3. Assembly Instructions
This chair is designed for straightforward assembly. Step-by-step instructions are included with the product packaging. It is recommended that two people assemble the chair to ensure ease and safety.
- Unpack all components and verify against the parts list provided in the box.
- Attach the casters to the chair base.
- Insert the gas lift cylinder into the center of the chair base.
- Attach the seat plate mechanism to the underside of the seat cushion.
- Secure the backrest to the seat cushion using the provided hardware.
- Attach the armrests to the seat and backrest.
- Place the assembled seat and backrest onto the gas lift cylinder.
- Ensure all connections are tight and stable before use.
Image 3.1: Assembly details indicating approximately 30 minutes for assembly and no extra tools required.
4. Operating Instructions
Your Serta Fairbanks chair offers several adjustments to customize your seating experience for optimal comfort and ergonomic support.
4.1. Height Adjustment
To adjust the seat height, locate the lever on the side of the chair, typically on the right side under the seat. Lift the lever up to raise the seat. To lower the seat, remain seated and lift the lever. Release the lever at your desired height.
Image 4.1: Instructions for adjusting the chair's height using the side lever.
4.2. Tilt and Recline Adjustment
The chair features a recline mechanism and tilt tension control. Pull the lever on the side of the chair (often the same as the height adjustment lever, or a separate one) outwards to unlock the recline function. The chair back will then recline. To lock the chair in an upright position, push the lever inwards.
To adjust the tilt tension, locate the round knob underneath the seat, usually at the front. Turn the knob clockwise to increase tension (making it harder to recline) or counter-clockwise to decrease tension (making it easier to recline).
Image 4.2: Visual guide for unlocking the recline mechanism and adjusting tilt tension.
4.3. 360-Degree Swivel
The chair is equipped with a 360-degree swivel function, allowing for easy rotation without moving the base. The smooth-rolling casters also provide mobility across various surfaces.
Image 4.3: Depiction of the chair's 360-degree motion casters for easy movement.
5. Maintenance
Proper care and maintenance will extend the life and appearance of your Serta Fairbanks office chair.
- Cleaning: The bonded leather upholstery should be spot cleaned only. Use a damp cloth with mild soap and water for spills or stains. Avoid harsh chemicals or abrasive cleaners, as these can damage the material.
- Regular Inspection: Periodically check all screws and bolts to ensure they remain tight. Re-tighten any loose fasteners to maintain stability and safety.
- Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause the bonded leather to fade or crack. Position the chair away from direct sunlight when possible.
- Lubrication: If the chair's moving parts (e.g., casters, gas lift) become stiff or noisy, a silicone-based lubricant can be applied sparingly.
Image 5.1: Detail of the chair's premium bonded leather upholstery, which requires spot cleaning.
6. Troubleshooting
If you encounter any issues with your Serta Fairbanks office chair, refer to the following common solutions:
- Chair Squeaks: Check all bolts and screws for tightness. If squeaking persists, a small amount of silicone lubricant can be applied to moving parts or connection points.
- Difficulty Adjusting Height: Ensure the height adjustment lever is fully engaged or disengaged. If the gas lift is not responding, check for any obstructions or contact customer support.
- Chair Wobbles: Verify that all assembly hardware is securely tightened. Ensure the chair is on a flat, even surface.
- Casters Not Rolling Smoothly: Check casters for any debris (hair, lint) that may be obstructing movement. Clean as necessary.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Serta |
| Model Name | Leather Big & Tall Executive Office Chair High Back All Day Comfort |
| Model Number | CHR200056 |
| Color | Old Chestnut |
| Material | Bonded Leather, Foam, Metal Frame |
| Product Dimensions (D x W x H) | 30.5"D x 28"W x 47"H |
| Maximum Weight Recommendation | 350 Pounds |
| Assembly Required | Yes |
| Furniture Base Movement | Swivel |
| Additional Features | Adjustable Height, Tilt-Lock, Lumbar Support, Padded Armrests |
Image 7.1: Detailed diagram showing the chair's dimensions, including width, depth, back height, seat height, and arm height.
8. Warranty Information
This Serta Fairbanks Executive Office Chair comes with a 1-year limited warranty from the manufacturer, Millwork Holdings Co., Inc. This warranty covers defects in materials and workmanship under normal use. Please refer to the warranty documentation included with your product for full terms and conditions, or contact customer support for details.
9. Customer Support
For assembly assistance, missing parts, or any other inquiries regarding your Serta chair, please contact our dedicated U.S.-based customer support team.
Visit True Innovations Customer Support
Image 9.1: Scan this QR code to access the True Innovations customer support website for assistance.
