1. Important Safety Information
Please read and understand this entire manual before attempting to assemble, operate, or install the product. Failure to follow these instructions may result in electric shock, fire, property damage, or personal injury.
- Always plug the fireplace insert directly into a wall outlet. Never use an extension cord or relocatable power tap (outlet/power strip).
- Ensure the electrical outlet is properly grounded.
- Do not operate any fireplace with a damaged cord or plug, or if the heater has malfunctioned, been dropped, or damaged in any manner.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater.
- The patent-pending Safer Plug fire prevention technology monitors the temperature of the plug to prevent electrical fire, circuit, or product damage. If the plug temperature rises above safe levels, the unit will automatically shut off.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
2. Product Overview
The ClassicFlame 18-inch Infrared Quartz Electric Fireplace Insert is designed to provide supplemental heat and ambiance to your living space. This compact unit features realistic flame effects and an efficient infrared quartz heater.

Image 2.1: Front view of the ClassicFlame 18-inch Infrared Quartz Electric Fireplace Insert, showing the flame effect and control panel.
Key Features:
- Infrared Quartz Heat: Helps maintain natural humidity in the air, providing comfortable heat without drying out the room.
- Powerful Heating: 5,200 BTU heater provides supplemental zone heating for areas up to 1,000 square feet.
- Safer Plug Technology: Monitors plug temperature to prevent electrical hazards.
- SpectraFire Flame Effect: Choose from 2 flame colors (traditional orange and orange with blue) and 3 brightness levels.
- Year-Round Ambiance: Flame effect can be operated with or without heat.
- Integrated Digital Thermostat: Ensures consistent room temperature.
- On/Off Timer: Allows for automatic shut-off after a set amount of time.
- Remote Control: Multi-function remote for convenient operation.
3. Setup and Installation
3.1 Unpacking
Carefully remove the fireplace insert from its packaging. Retain the packaging for future storage or transport. Ensure all components are present:
- Electric Fireplace Insert
- Remote Control
- AAA Batteries (for remote)
3.2 Placement
This electric fireplace insert is designed for installation into an existing fireplace opening or a compatible mantel. Ensure the chosen location meets the following criteria:
- Dimensions: The insert dimensions are approximately 7.5"D x 18.8"W x 16.41"H. Verify your opening accommodates these measurements.
- Clearance: Maintain at least 3 feet (0.9 m) clearance from the front of the heater to any combustible materials.
- Power Source: Locate near a properly grounded 120V, 15 Amp electrical outlet. Do not use extension cords.
- Stable Surface: Ensure the mantel or surface is stable and level.
3.3 Electrical Connection
Plug the power cord directly into a 120V, 15 Amp grounded outlet. The unit is now ready for operation.
4. Operating Instructions
The fireplace insert can be operated using the control panel on the unit or the included multi-function remote control.
4.1 Remote Control Functions

Image 4.1: Multi-function remote control for the electric fireplace insert.
- Power Button: Turns the unit ON or OFF.
- Flame Button: Cycles through flame colors (traditional orange and orange with blue) and brightness levels.
- Heat Button: Activates or deactivates the heater. Use the up/down arrows to adjust temperature.
- Timer Button: Sets the automatic shut-off timer.
- Temperature Up/Down Arrows: Adjusts the desired temperature setting.
4.2 Control Panel Functions
The control panel on the unit mirrors the functions of the remote control. Refer to the icons on the panel for corresponding operations.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace insert.
5.1 Cleaning
- Always disconnect power before cleaning.
- Use a soft, damp cloth to clean the exterior surfaces. Do not use abrasive cleaners or sprays.
- Gently wipe the glass viewing area with a soft cloth. Avoid harsh chemicals that may scratch the surface.
- Periodically vacuum the air intake and exhaust vents to prevent dust buildup.
5.2 Storage
When not in use, store the fireplace insert in a dry, dust-free location. If possible, use the original packaging for protection.
6. Troubleshooting
If you experience issues with your electric fireplace insert, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power to the unit. | Power cord not plugged in; circuit breaker tripped; Safer Plug activated. | Ensure cord is securely plugged into a grounded outlet. Check household circuit breaker. Unplug the unit for 5 minutes, then plug back in to reset Safer Plug. |
| No flame effect. | Flame effect turned off; internal component issue. | Press the flame button on the control panel or remote. If problem persists, contact customer support. |
| No heat output. | Heater turned off; thermostat set too low; air vents blocked. | Press the heat button. Increase thermostat setting. Ensure air intake/exhaust vents are clear. |
| Remote control not working. | Dead batteries; obstruction; remote out of range. | Replace AAA batteries. Ensure no obstructions between remote and unit. Operate remote within effective range. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | ClassicFlame |
| Model Name | 18II332FGL |
| Power Source | Corded Electric |
| Product Dimensions | 7.5"D x 18.8"W x 16.41"H |
| Material | Metal |
| Finish Type | Black |
| Installation Type | Insert |
| Heat Output | 5200 BTU |
| Special Features | Flame Effect, Infrared, Timer, Safer Plug |
| Style | Traditional |
| Color | Black |
| Room Type | Living Room |
| Ventilation Type | Vent Free |
| Heating Coverage | Up to 1,000 square feet (supplemental) |
| Included Components | Remote Control, AAA Batteries, Electric Fireplace Insert |
| Item Weight | 16.3 Pounds |
| Shape | Rectangular |
| Warranty Type | Limited |
| Burner Type | Quartz |
| UPC | 680196992565, 611768102815 |
8. Warranty and Support
8.1 Limited Warranty
This ClassicFlame electric fireplace insert comes with a Limited Warranty. Please refer to the warranty card included with your product for specific terms, conditions, and duration of coverage. Keep your proof of purchase for warranty claims.
8.2 Customer Support
For technical assistance, replacement parts, or warranty inquiries, please contact ClassicFlame customer support. Contact information can typically be found on the manufacturer's website or on the product packaging.
You may also visit the ClassicFlame Store on Amazon for more product information.