PetSafe Replacement Pump Instruction Manual

Introduction

The PetSafe Drinkwell Replacement Pump (Model PAC00-13206) is designed to serve as a direct replacement or a convenient back-up pump for various PetSafe Drinkwell Pet Fountains. This submersible pump ensures continuous and quiet water circulation, promoting consistent hydration for your pets. Its design focuses on reliable operation and ease of maintenance to extend the life of your pet's water fountain.

This pump is engineered for quiet operation, ensuring a serene environment for your pet while maintaining optimal water flow. PetSafe has been a leader in pet care innovations for nearly 30 years, committed to the health and happiness of pets and their owners.

Compatibility

The PetSafe Replacement Pump is compatible with a wide range of PetSafe Drinkwell Pet Fountains. Please verify your fountain model against the list below to ensure proper fit and function.

• PetSafe Drinkwell Butterfly Pet Fountain
• PetSafe Drinkwell Avalon Pet Fountain
• PetSafe Drinkwell Pagoda Pet Fountain
• PetSafe Drinkwell Sedona Pet Fountain
• PetSafe Drinkwell Seascape Pet Fountain
• PetSafe Drinkwell Stainless Multi-Pet Fountain
• PetSafe Drinkwell Plastic 360 Pet Fountain
• PetSafe Drinkwell Zen Pet Fountain
• PetSafe Drinkwell Multi-Tier Pet Fountain
• PetSafe Seaside Stainless Pet Fountain
• PetSafe Creekside Ceramic Pet Fountain

Note: The color of the pump's faceplate may vary between blue and black. This variation does not affect compatibility or performance.

This image displays several PetSafe Drinkwell fountain models, including Avalon, Pagoda, Seascape, Sedona, Zen, Multi-Tier, Seaside, Creekside, Stainless Multi-Pet, and 360 Plastic, all of which are compatible with the PAC00-13206 replacement pump.

Setup and Installation

Follow these steps to install your new PetSafe Replacement Pump:

1. Unplug the Fountain: Always unplug your pet fountain from the power outlet before performing any maintenance or installation.
2. Remove Old Pump: Carefully remove the existing pump from your pet fountain. This may involve detaching it from a tube or a designated compartment.
3. Connect New Pump: Attach the new replacement pump to the appropriate tubing or connection point within your fountain. Ensure a secure fit to prevent leaks and ensure proper water flow.
4. Connect to Adaptor: The pump includes a U.S. adaptor. Connect the pump's cord to the adaptor. The cord is approximately 5.5 feet long.
5. Position the Pump: Place the pump securely in its designated area within the fountain reservoir. Ensure it is fully submerged when the fountain is filled with water.
6. Fill Fountain: Fill your pet fountain with clean water to the recommended level.
7. Plug In: Plug the adaptor into a grounded electrical outlet. The pump should begin circulating water immediately.

This image illustrates the PetSafe replacement pump with its power cord connected to the included U.S. adaptor, ready for plug-in.

This image shows two versions of the replacement pump, one entirely black and one with a blue faceplate, highlighting that the pump's color may vary.

Operation

The PetSafe Replacement Pump is a submersible pump designed for continuous operation within your pet fountain. Once properly installed and submerged in water, it will draw water from the fountain's reservoir and circulate it through the fountain's filtration system and spout, providing fresh, flowing water for your pet. The pump operates quietly to avoid disturbing your pet.

Maintenance

Regular cleaning of your pump is essential to ensure its longevity and optimal performance. It is recommended to clean the pump every 2 weeks.

Cleaning Instructions:

1. Unplug and Disassemble: Unplug the fountain and remove the pump from the fountain.
2. Remove Faceplate: Gently remove the pump's faceplate. This is typically a small cover on the front of the pump.
3. Remove Teardrop Stator: Locate and remove the teardrop-shaped stator.
4. Remove Impeller: Carefully pull out the impeller (the small fan-like component) from the pump housing.
5. Clean Components: Clean all removed parts (faceplate, stator, impeller) and the inside of the pump housing thoroughly with warm water and soap. Use a small brush (like a toothbrush or pipe cleaner) to remove any debris, hair, or mineral buildup from the impeller and its well.
6. Reassemble: Reinsert the impeller, then the stator, and finally reattach the faceplate. Ensure all parts are securely in place.
7. Reinstall Pump: Place the cleaned pump back into the fountain and reassemble the fountain components.

This image provides an exploded view of the pump, illustrating how the faceplate, impeller, and stator can be removed for thorough cleaning.

This diagram visually guides the user through the three essential steps for cleaning the pump: removing the faceplate, the teardrop stator, and the impeller, followed by cleaning with soap and water.

Troubleshooting

If your PetSafe Replacement Pump is not functioning as expected, refer to the following common issues and solutions:

If these steps do not resolve the issue, please contact PetSafe Customer Care for further assistance.

Specifications

Warranty and Support

Warranty Description: The PetSafe Replacement Pump for 360 and Ceramic Dog and Cat Water Fountains is covered by a warranty. For specific details regarding the warranty period and terms, please refer to the documentation included with your purchase or visit the official PetSafe website.

Customer Support: PetSafe brand has been a trusted global leader in pet behavior, containment, and lifestyle innovations since 1998. Their pet product experts are available to assist you with any questions regarding your replacement pump or pet fountain. You can typically reach them via phone, email, or chat through the official PetSafe customer support channels.

For the most up-to-date contact information and support resources, please visit the PetSafe Official Store on Amazon or their corporate website.