August Home Silver Smart Lock Pro, 3rd Generation User Manual

Introduction

The August Smart Lock Pro transforms your existing deadbolt into a smart lock, offering keyless access and remote control capabilities. This device allows you to manage access to your home, monitor door activity, and integrate with various smart home platforms. It is designed for compatibility with single-cylinder deadbolts.

Image: The August Home Silver Smart Lock Pro, 3rd Generation, shown in its silver finish. This is the main unit that attaches to the inside of your door.

Setup and Installation

The August Smart Lock Pro is designed for simple, DIY installation, typically taking about 10 minutes with a screwdriver. It attaches to your existing single-cylinder deadbolt on the inside of your door, allowing you to retain your original keys for external use.

Compatibility Check

Ensure your existing deadbolt is a single-cylinder type. The August Smart Lock Pro is not compatible with other lock types such as handle sets with integrated deadbolts or mortise locks.

Image: A diagram illustrating compatible and incompatible deadbolt types. A standard single-cylinder deadbolt with a separate handle is compatible (indicated by a checkmark), while integrated handle sets or other lock mechanisms are not (indicated by crosses).

Installation Steps

1. Prepare Your Door: Remove the thumb turn from your existing deadbolt on the inside of your door. The exterior portion of your deadbolt remains unchanged.
2. Attach Mounting Plate: Secure the August mounting plate to your door using the existing deadbolt screws. Ensure it is flush and stable.
3. Select Adapter: Choose the correct adapter for your deadbolt's tailpiece. The kit includes various adapters to fit different lock manufacturers.
4. Install Smart Lock: Attach the August Smart Lock Pro to the mounting plate, ensuring the adapter engages with the deadbolt tailpiece.
5. Insert Batteries: Install the four AA batteries provided into the battery compartment.
6. Download August App: Download the August Home app from your device's app store (iOS 9.0 or higher, Android 5.0 or higher).
7. Calibrate Lock: Follow the in-app instructions to calibrate your new August Smart Lock Pro. This process includes setting up DoorSense.

Image: The August Smart Lock Pro installed on the interior side of a wooden door, positioned above a standard door handle. The exterior side of the door retains its original keyhole.

Operating Your Smart Lock

The August Smart Lock Pro offers multiple ways to control and monitor your door.

August Home App Control

Use the August Home app on your smartphone to lock and unlock your door remotely, manage access, and view activity logs.

• Lock/Unlock: Tap the lock icon in the app to secure or open your door.
• Guest Access: Grant temporary or permanent access to family, friends, or service providers. You can set specific dates and times for access.
• Activity Feed: Monitor a 24/7 log of who enters and exits your home, and when.
• DoorSense: This feature indicates if your door is securely closed and locked, providing peace of mind.

Image: Screenshots of the August Home mobile application. One screen displays a large red circle indicating a locked and closed door, while another shows an activity feed with timestamps for locking and unlocking events.

Automatic Locking and Unlocking

• Auto-Lock: Configure the lock to automatically secure your door after a set period once it closes.
• Auto-Unlock: The lock can detect your approach and automatically unlock the door as you arrive home. This feature can be enabled or disabled in the app.

Voice Control and Smart Home Integration

The August Smart Lock Pro is compatible with various smart home ecosystems, allowing for voice control and advanced automation (requires August Connect Wi-Fi bridge for remote access and some integrations).

• Voice Assistants: Control your lock using Amazon Alexa, Apple HomeKit (Siri), or Google Assistant. For example, "Alexa, lock the front door."
• Z-Wave Plus: The lock is Z-Wave Plus certified, enabling integration with Z-Wave compatible hubs and devices for enhanced home control.

Image: The August Smart Lock Pro unit displayed alongside a list of compatible platforms and technologies, including Amazon Alexa, Android, Apple HomeKit, Bluetooth, Google Assistant, IFTTT, iOS, Logitech, Nest, SmartThings, WiFi, Wink, and ZWave.

Maintenance

Battery Replacement

The August Smart Lock Pro operates on four AA alkaline batteries (included). The August app will notify you when the battery level is low, allowing you to replace them proactively. To replace batteries:

1. Remove the magnetic cover from the front of the August Smart Lock Pro.
2. Carefully remove the old AA batteries.
3. Insert four new AA alkaline batteries, ensuring correct polarity.
4. Replace the magnetic cover.

It is recommended to replace all four batteries at the same time for optimal performance.

Troubleshooting

If you encounter issues with your August Smart Lock Pro, consider the following common solutions:

• Lock Not Responding:
  • Check battery levels in the August app and replace if low.
  • Ensure Bluetooth is enabled on your smartphone and you are within range.
  • If using Wi-Fi (with August Connect), verify your Wi-Fi connection and the Connect device's status.
• Difficulty Locking/Unlocking Manually or via App:
  • Inspect your deadbolt mechanism. Ensure it operates smoothly without obstruction. Sometimes, the deadbolt strike plate on the door frame may need slight adjustment if the deadbolt is stiff.
  • Recalibrate the lock through the August app.
• DoorSense Issues:
  • Verify the DoorSense magnet is correctly installed and aligned with the sensor on the lock.
  • Ensure the door frame is not warped or misaligned, preventing the door from closing properly.
• App Connectivity Problems:
  • Ensure your smartphone's operating system is up to date (iOS 9.0+ or Android 5.0+).
  • Restart the August app or your smartphone.
  • Check for firmware updates for your August Smart Lock Pro within the app.

Specifications

Warranty Information

The August Smart Lock Pro, 3rd Generation, comes with a 1-year manufacturer's warranty. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, refer to the official August Home website or contact customer support.

Customer Support

For further assistance, technical support, or to access additional resources, please visit the official August Home website. You can also find FAQs and community forums for common inquiries.

Online Resources: August Home Support Website