Product Overview
The iLive Electronics Concierge WiFi Speaker (Model ILIVE-ISWFV387G) is a versatile audio device featuring WiFi connectivity, Bluetooth wireless technology, and integrated Alexa voice activation. It supports multi-room audio playback and allows streaming from various services. This manual provides instructions for its proper setup, operation, and maintenance.

Image: Front view of the iLive Concierge WiFi Speaker, showcasing its cylindrical design and control buttons on the side.
Key Features:
- Voice-activated Alexa integration
- Bluetooth wireless connectivity
- Built-in Wi-Fi, Wi-Fi Direct, and multi-room play capabilities
- Stream music from services like iHeartRadio and TIDAL
- Built-in microphone for voice commands
Package Contents
Before proceeding with setup, please ensure all items are present in the package:
- 1 x iLive Concierge WiFi Speaker (Model ILIVE-ISWFV387G)
- Micro-USB to USB cable for charging
- Audio cable (3.5mm AUX)
- User's guide
- Information for iLive Wi-Fi app download

Image: Side view of the iLive Concierge WiFi Speaker, showing the textured speaker grille.
Setup
1. Initial Charging
Before first use, fully charge the speaker. Connect the Micro-USB to USB cable to the speaker's charging port and a USB power source (e.g., computer USB port or USB wall adapter, not included). The charging indicator will show the charging status.
2. Connecting to Wi-Fi and Alexa
- Download the "iLive Wi-Fi" app from your device's app store.
- Follow the in-app instructions to connect the speaker to your home Wi-Fi network. This process will also guide you through linking your Amazon account for Alexa voice activation.
- Ensure your Wi-Fi network is stable and within range for optimal performance.
3. Bluetooth Pairing
To use the speaker with Bluetooth-enabled devices:
- Power on the speaker.
- Press the Bluetooth button on the speaker to enter pairing mode. The indicator light will flash.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings and select "iLive Concierge" from the list of available devices.
- Once paired, the indicator light will become solid, and you can stream audio via Bluetooth.
Operating Instructions
Using Alexa Voice Activation
Once connected to Wi-Fi and linked to your Amazon account, you can use Alexa voice commands. Simply say "Alexa" followed by your command. Examples include:
- "Alexa, play music."
- "Alexa, what's the weather?"
- "Alexa, set a timer for 10 minutes."
- "Alexa, turn up the volume."
For advanced Alexa features and skills, download and configure the Amazon Alexa app on your mobile device.
Music Streaming
The speaker supports streaming from various online services via Wi-Fi, such as iHeartRadio and TIDAL. Use the iLive Wi-Fi app to manage and initiate streaming from these platforms.
Multi-Room Play
If you have multiple iLive multi-room compatible speakers, you can group them using the iLive Wi-Fi app to play synchronized audio across different rooms.
Bluetooth Audio Playback
After pairing, play audio from your Bluetooth-enabled device. Control playback (play/pause, skip tracks) directly from your device or using the speaker's physical controls if available.
AUX Input
Connect external audio devices (e.g., MP3 players, older smartphones) using the provided 3.5mm audio cable to the AUX IN port on the speaker.
Maintenance
Cleaning
Wipe the speaker with a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as they may damage the finish or internal components. Ensure the speaker is powered off and unplugged before cleaning.
Battery Care
The speaker contains a rechargeable Lithium-Ion battery. To prolong battery life:
- Avoid fully discharging the battery frequently.
- Charge the speaker regularly, even if not in use for extended periods.
- Store the speaker in a cool, dry place away from extreme temperatures.
Storage
When storing the speaker for an extended period, ensure it is fully charged and then power it off. Store it in a protective environment to prevent dust accumulation and physical damage.
Troubleshooting
| Problem | Possible Cause / Solution |
|---|---|
| Speaker does not power on. | Battery may be depleted. Connect the speaker to a power source using the Micro-USB cable and allow it to charge. |
| Cannot connect to Wi-Fi. |
|
| Alexa is not responding or responding poorly. |
|
| Bluetooth pairing fails. |
|
| Charging port is loose or not charging reliably. |
|
Factory Reset
If you experience persistent issues, a factory reset may resolve them. Refer to the iLive Wi-Fi app or the full user manual for specific instructions on performing a factory reset for your model.
Specifications
| Model Name | Concierge |
| Model Number | ILIVE-ISWFV387G |
| Speaker Type | Multi Room |
| Special Feature | Portable |
| Connectivity Technology | Bluetooth, Wi-Fi |
| Control Method | Voice |
| Bluetooth Range | 33 Feet |
| Maximum Range (Wireless) | 33 Feet |
| Power Source | Battery Powered (1 Lithium Ion battery required) |
| Speaker Maximum Output Power | 5 Watts |
| Product Dimensions | 1"D x 4"W x 7"H |
| Item Weight | 1.2 Pounds |
| Color | Blue |
| Is Waterproof | FALSE |
Warranty Information
This product comes with a Limited Warranty. For detailed information regarding warranty coverage, terms, and conditions, please refer to the warranty card included in your product packaging or visit the official iLive Electronics website. Keep your proof of purchase for warranty claims.
Customer Support
If you encounter any issues not covered in this manual or require further assistance, please contact iLive Electronics customer support. Contact information can typically be found on the official iLive Electronics website or in the product packaging.
When contacting support, please have your product model number (ILIVE-ISWFV387G) and proof of purchase readily available.