1. Introduction
Thank you for choosing the mDesign Metal Wall Mounted Paper Towel Holder. This manual provides essential information for the proper installation, operation, and maintenance of your new paper towel dispenser. Please read these instructions carefully before installation and retain them for future reference.
This product is designed to store and dispense standard and jumbo paper towel rolls, offering a space-saving solution for your kitchen, pantry, or utility areas.

Image: The mDesign Metal Wall Mounted Paper Towel Holder, featuring a polished stainless steel finish.
2. Package Contents
Verify that all components are present before beginning installation:
- 1 x mDesign Metal Wall Mounted Paper Towel Holder
- Mounting Hardware (Screws and Wall Anchors)

Image: Included mounting hardware, consisting of four screws and four grey wall anchors.
3. Specifications
| Brand | mDesign |
| Model Number | 8769MDK |
| Material | Metal (Stainless Steel) |
| Color | Chrome (Polished Stainless Steel) |
| Mounting Type | Wall Mount, Under Cabinet Mount |
| Product Dimensions (L x W x H) | 11.75 inches x 4 inches x 2 inches (29.8 cm x 10.2 cm x 5.1 cm) |
| Item Weight | 11.7 ounces |

Image: Dimensional diagram of the mDesign paper towel holder.
4. Safety Information
- Always use appropriate tools for installation.
- Ensure the mounting surface is suitable and can support the weight of the holder and a full paper towel roll.
- Keep small parts (screws, anchors) away from children to prevent choking hazards.
- Avoid over-tightening screws during installation to prevent damage to the product or mounting surface.
5. Setup and Installation
This paper towel holder can be mounted vertically or horizontally on a wall or under a cabinet. Installation requires basic tools (not included): a pencil, a drill, and a screwdriver.
Installation Steps:
- Choose Location: Select a suitable location for mounting. Consider accessibility and clearance for paper towel rolls. The holder can be mounted on a wall, under a cabinet, or inside a cabinet door.
- Mark Drill Points: Hold the paper towel holder in the desired position. Use a pencil to mark the locations for the two mounting screws through the pre-drilled holes on the holder's backplate.
- Drill Pilot Holes: Using a drill, create pilot holes at the marked locations. The size of the drill bit should be appropriate for the included wall anchors (if drilling into drywall) or slightly smaller than the screw diameter (if drilling into wood).
- Insert Wall Anchors (if needed): If mounting into drywall, gently tap the plastic wall anchors into the pilot holes until they are flush with the surface.
- Mount the Holder: Align the paper towel holder with the drilled holes (or anchors). Insert the provided screws through the holder's mounting holes and into the pilot holes/anchors.
- Secure the Holder: Use a screwdriver to tighten the screws until the holder is firmly secured to the surface. Do not overtighten.

Image: The paper towel holder installed horizontally on a wall, holding a standard paper towel roll.
6. Operating Instructions
Inserting a Paper Towel Roll:
- Ensure the holder is securely mounted.
- Slide a standard or jumbo paper towel roll onto the holder's bar. The open end of the holder allows for easy loading.
Dispensing Paper Towels:
- Pull the desired amount of paper towel from the roll.
- Tear the paper towel against the edge of the holder or by hand.
7. Maintenance
To maintain the appearance and functionality of your mDesign Paper Towel Holder:
- Cleaning: Wipe the holder regularly with a soft, damp cloth. For stubborn marks, a mild soap solution can be used.
- Drying: Dry thoroughly with a soft cloth to prevent water spots, especially on the polished stainless steel finish.
- Avoid Harsh Cleaners: Do not use abrasive cleaners, scouring pads, or chemical solvents, as these can damage the finish.
8. Troubleshooting
If you encounter issues with your paper towel holder, consider the following:
- Holder feels loose: Check the mounting screws. Tighten them gently if they have become loose over time. Ensure the wall anchors (if used) are properly seated.
- Paper towel roll does not turn smoothly: Ensure the roll is properly centered on the holder. Verify that the roll is not too wide for the holder's design (maximum width is approximately 11.5 inches).
- Scratches on surface: Polished stainless steel can show minor scratches from abrasive contact. Follow maintenance guidelines to prevent further damage.
9. Warranty and Support
For warranty information or product support, please contact mDesign customer service. Refer to the product packaging or the mDesign official website for the most current contact details.
Please have your model number (8769MDK) and purchase date available when contacting support.



