1. Introduction
This manual provides essential instructions for the safe and efficient operation of your SAMCOM FPCN10A Professional Business Two-Way Radio. Please read this manual thoroughly before using the device to ensure proper function and to prevent damage.
The SAMCOM FPCN10A is a robust two-way radio designed for professional business use, offering wide range communication, strong penetrating power, and a durable design. It features a 3000mAh large capacity battery for extended operation and supports group call functionality.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact your vendor.

Figure 2.1: SAMCOM FPCN10A Package Contents
This image displays the full contents of the SAMCOM FPCN10A 6-pack, including six FPCN10A radios, six 3000mAh batteries (pre-installed or separate), six long antennas, six K-Type earpieces, six dock chargers with AC adapters, six belt clips, and six user manuals.
- SAMCOM FPCN10A Radio (x6)
- 3000mAh Battery (x6)
- Long Antenna (x6)
- K-Type Earpiece (x6)
- Dock Charger with AC adapter (x6)
- Belt Clip (x6)
- User Manual (x6)
3. Product Overview
The SAMCOM FPCN10A radio is designed for ease of use and durability. Familiarize yourself with the main components:

Figure 3.1: SAMCOM FPCN10A Radios
This image shows a set of six SAMCOM FPCN10A radios, each placed in its charging dock, alongside six K-type earpieces. The radios feature a display, menu buttons, and a Push-to-Talk (PTT) button.
3.1 Key Components
- Antenna: For transmitting and receiving signals.
- Power/Volume Knob: Rotate to turn the radio on/off and adjust volume.
- Channel Selector Knob: Rotate to select desired communication channel.
- Push-to-Talk (PTT) Button: Press and hold to transmit, release to receive. The FPCN10A features dual PTT buttons for convenience.
- Speaker/Microphone: For audio output and input.
- LCD Display: Shows channel, battery status, and other operational information. The FPCN10A has a hidden display that becomes visible when active.
- MENU Button: Accesses radio settings.
- GROUP Button: Activates group call function.
- EXIT/< Button: Exits menu or navigates back.
- Up/Down Buttons: Navigate menu options or adjust settings.
- Accessory Jack: For connecting earpieces or programming cables.

Figure 3.2: Dual PTT Buttons
This image illustrates the dual Push-to-Talk (PTT) buttons located on the side of the SAMCOM FPCN10A radio, designed for convenient communication.

Figure 3.3: Hidden Display Feature
This image compares the FPCN10A's hidden display, which clearly shows channel and battery information when active, with the FPCN30A's main channel display.
4. Setup
4.1 Battery Installation and Charging
The SAMCOM FPCN10A radios come with 3000mAh Lithium Polymer batteries. Ensure the battery is properly installed and fully charged before first use.
- Install Battery: Align the battery with the grooves on the back of the radio and slide it into place until it clicks securely.
- Charge Battery:
- Connect the AC adapter to the charging dock and plug it into a power outlet.
- Place the radio (with battery installed) into the charging dock. The charging indicator light will illuminate, typically red for charging and green for fully charged.
- A full charge typically takes 4-5 hours.

Figure 4.1: Battery Charging
This image demonstrates the removable 3000mAh battery being charged in its dedicated dock, highlighting its capacity and the ability to charge it separately from the radio unit.
4.2 Attaching Accessories
- Antenna: Screw the antenna clockwise into the connector on top of the radio until it is finger-tight. Do not overtighten.
- Belt Clip: Attach the belt clip to the designated slot on the back of the radio.
- Earpiece: Insert the K-Type earpiece plug into the accessory jack on the side of the radio.
5. Operating Instructions
The SAMCOM FPCN10A is designed for straightforward operation.
5.1 Power On/Off and Volume Adjustment
- Power On: Rotate the Power/Volume knob clockwise until you hear a click. The radio will power on.
- Volume Adjustment: Continue rotating the Power/Volume knob clockwise to increase volume, or counter-clockwise to decrease volume.
- Power Off: Rotate the Power/Volume knob counter-clockwise until you hear a click. The radio will power off.
5.2 Channel Selection
Rotate the Channel Selector knob to choose one of the 20 pre-set channels. Ensure all radios intended for communication are set to the same channel.
5.3 Transmitting and Receiving
- To Transmit: Press and hold the Push-to-Talk (PTT) button. Speak clearly into the microphone, holding the radio approximately 2-3 inches from your mouth.
- To Receive: Release the PTT button. The radio will automatically switch to receive mode.
5.4 Group Call Function
The GROUP call feature allows for efficient one-to-many communication across different channels.
- Press the GROUP button to initiate a group call.
- Follow on-screen prompts or specific instructions for your pre-programmed group settings.

Figure 5.1: Group Call Operation
This image demonstrates the "One to Many Communication" capability of the SAMCOM FPCN10A, highlighting the 'GROUP OK' button on the radio's keypad, used for broadcasting messages to multiple team members simultaneously.
5.5 Earpiece Use
When an earpiece is connected, audio will be routed through the earpiece, and the radio's internal speaker will be muted. The PTT button on the earpiece cable can be used for transmission.
6. Features and Capabilities
- Extended Battery Life: The 3000mAh large capacity battery supports over 24 hours of continuous use and up to 250 hours of standby time, suitable for multiple work shifts.
- Rugged Design: Dust-proof and drop-proof construction, capable of withstanding shocks, vibrations, and 2-meter drops in harsh environments.
- Wide Range Communication: Provides good range and clear communication, even in buildings and between concrete walls. Actual range varies based on terrain and conditions.
- Clear Audio: Features next-level noise canceling, loudness, and clarity for effective communication.
- Hidden Display: The large display screen provides clear visibility of operating functions, channel, and battery status, even in dark environments.
- Pre-set Channels: 20 channels are pre-set with CTCSS/DCS to minimize interference.
- FCC Certified: SAMCOM FPCN10A is certified by FCC (FCC ID: 2AIOQ-FPCN10A).

Figure 6.1: Battery Performance
This graphic details the impressive battery performance of the SAMCOM FPCN10A, featuring a 3000mAh high-capacity battery that provides 5-7 days of standby time, 8-12 hours of continuous working time, and 1-2 days of typical working time after a 4-5 hour charge.

Figure 6.2: Communication Range
This image illustrates the long-range communication capabilities of the SAMCOM FPCN10A, showing two individuals using the radios in an industrial environment. An overlay diagram indicates typical communication ranges: 1-2 miles in urban areas and 2-15 miles in open, suburban, or seaside environments, emphasizing that actual range depends on terrain.
7. Specifications
Technical specifications for the SAMCOM FPCN10A Two-Way Radio:
| Feature | Specification |
|---|---|
| Model Number | FPCN10A |
| Frequency Range | UHF 406.1MHz-470MHz |
| Number of Channels | 20 |
| Battery Capacity | 3000mAh Lithium Polymer |
| Voltage | 7.4 Volts |
| Item Weight | Approximately 5.73 pounds (for 6-pack) |
| Product Dimensions | 1.8 x 1.5 x 11 inches (per radio) |
| Water Resistance Level | Water Resistant |
| FCC ID | 2AIOQ-FPCN10A |
| Manufacturer | Sancon Inc |
8. Maintenance
Proper maintenance ensures the longevity and optimal performance of your SAMCOM FPCN10A radios.
- Cleaning: Use a soft, damp cloth to clean the radio's exterior. Do not use harsh chemicals or solvents. Ensure the radio is powered off and the accessory jack cover is closed before cleaning.
- Battery Care:
- Avoid fully discharging the battery frequently.
- Store batteries in a cool, dry place when not in use.
- If storing for extended periods, charge the battery to about 50% capacity.
- Antenna: Do not bend or modify the antenna. A damaged antenna can reduce communication range and potentially damage the radio.
- Storage: Store radios in a dry, dust-free environment away from extreme temperatures.
9. Troubleshooting
If you encounter issues with your SAMCOM FPCN10A radio, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Radio does not power on | Battery is dead or improperly installed. | Ensure battery is fully charged and correctly installed. Rotate Power/Volume knob clockwise until it clicks. |
| Cannot transmit or receive | Incorrect channel selected; radio out of range; PTT button not pressed correctly; antenna loose. | Verify all radios are on the same channel. Move closer to other radios. Press and hold PTT firmly. Check antenna connection. |
| Audio is unclear or distorted | Volume too low/high; radio out of range; interference; earpiece connection issue. | Adjust volume. Move closer to other radios. Check for sources of interference. Re-seat earpiece or try without it. |
| Battery life is shorter than expected | Battery not fully charged; old battery; frequent transmission. | Ensure battery is fully charged. Consider replacing old batteries. Minimize continuous transmission. |
10. Warranty and Support
SAMCOM provides a Lifetime Warranty for the FPCN10A two-way radios. For warranty claims, technical support, or further assistance, please contact SAMCOM customer service.
For programmable software and downloads, please visit: sanconsales.com
Manufacturer: Sancon Inc







