Bose 771420-0010

Bose Soundwear Companion Wireless Wearable Speaker Instruction Manual

Model: 771420-0010

Product Overview

The Bose Soundwear Companion is a wireless wearable speaker designed to provide immersive sound while allowing you to remain aware of your surroundings. It features patented waveguide technology and digital signal processing for clear, rich audio. The flexible design ensures comfort for extended wear, and it includes a three-button control for managing calls, music, and voice assistants.

Bose Soundwear Companion Wireless Wearable Speaker

Figure 1: The Bose Soundwear Companion Wireless Wearable Speaker, black in color, designed to rest comfortably on your shoulders.

What's in the Box

  • Bose Soundwear Companion Speaker
  • USB charging cable
  • Black protective cover
Bose Soundwear Companion Speaker with black cover

Figure 2: The Bose Soundwear Companion Speaker shown with its standard black protective cover.

Setup

1. Charging the Speaker

Before initial use, fully charge your Soundwear Companion speaker. A full charge provides up to 12 hours of playback. A quick 15-minute charge can provide up to 3 hours of performance.

  1. Connect the small end of the USB cable to the Micro-B USB port on the speaker.
  2. Connect the other end of the USB cable to a USB wall charger (not included) or a computer that is powered on.
  3. The battery indicator lights will illuminate during charging and turn solid white when fully charged.
Side view of Bose Soundwear Companion Speaker showing charging port

Figure 3: Side view of the speaker, highlighting the Micro-B USB charging port located on the device.

2. Bluetooth Pairing

Pair your speaker with your mobile device to enjoy wireless audio.

  1. Press and hold the Power button until you hear "Ready to pair" and the Bluetooth indicator blinks blue.
  2. On your mobile device, enable Bluetooth and select "Bose Soundwear Companion" from the list of available devices.
  3. Once connected, you will hear "Connected to [device name]" and the Bluetooth indicator will glow solid white.

Operating Instructions

Wearing the Speaker

The Soundwear Companion is designed to rest comfortably on your shoulders. Its flexible, bend-and-stay steel wire encased in medical-grade silicone adapts to your body shape.

Person wearing Bose Soundwear Companion Speaker while reading

Figure 4: A user wearing the Soundwear Companion speaker, demonstrating its comfortable, hands-free design.

Controls

The speaker features a three-button control system for easy management of audio and calls.

  • Power Button: Press and hold to power on/off.
  • Volume Buttons (+/-): Adjust audio volume.
  • Multi-function Button (center):
    • Press once to play/pause music.
    • Press once to answer/end a call.
    • Press and hold to access your phone's voice assistant (Siri or Google Assistant).
Top view of Bose Soundwear Companion Speaker showing control buttons

Figure 5: Top view of the speaker, illustrating the placement of the power, volume, and multi-function buttons.

Call Handling

An advanced microphone system ensures clear calls even in noisy environments. You can choose between vibration and out-loud alerts for incoming calls.

  • To answer a call, press the Multi-function button once.
  • To end a call, press the Multi-function button once.
  • To decline a call, press and hold the Multi-function button.

Maintenance

Cleaning the Protective Cover

The speaker comes with a four-way stretchable cover that is acoustically transparent and designed to resist dust and static. This cover is removable and washable.

  1. Gently unzip the cover from the speaker.
  2. Hand wash the cover with mild soap and water, or machine wash on a gentle cycle.
  3. Allow the cover to air dry completely before reattaching it to the speaker.
Bose Soundwear Companion Speaker with cover removed

Figure 6: The speaker with its protective cover partially removed, illustrating the removable design for cleaning.

Sweat and Weather Resistance

The Soundwear Companion speaker is sweat and weather resistant with an IPX4 rating, meaning it can withstand splashing water from any direction. It is not designed to be submerged in water.

Troubleshooting

  • Microphone Not Picking Up Sound:
    • Ensure the microphone opening on the left side of the speaker is not blocked.
    • Try another phone call or a different compatible device.
  • Poor Sound Quality:
    • Use a different music source.
    • Connect a different device.
    • Disconnect any second device if two are connected.
    • Disable any audio enhancement features on the connected device or music application.
  • Bluetooth Connection Issues:
    • Ensure the speaker is within the 9-meter (30 feet) Bluetooth range of your device.
    • Clear the Bluetooth device list on your mobile device and re-pair.
    • Restart both the speaker and your mobile device.

Specifications

BrandBose
Model Number771420-0010
Model NameSoundwear Companion
Connectivity TechnologyBluetooth, USB, Wireless
Audio Output ModeSurround
Mounting TypeBody Wear
Speaker TypePersonal
Battery Average LifeUp to 12 Hours
Battery Charge Time3 Hours
Water Resistance LevelIPX4 (Sweat and Weather Resistant)
Bluetooth Range9 Meters (30 feet)
Item Weight0.26 Kilograms
Item Dimensions (D x W x H)7.5"D x 9.5"W x 2"H

Official Product Video

Video 1: An official overview of the Bose Soundwear Companion Wireless Wearable Speaker, demonstrating its features, comfort, and use cases in daily life, including call handling and music listening while maintaining environmental awareness.

Warranty and Support

Warranty Information

The Bose Soundwear Companion Wireless Wearable Speaker comes with a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. Please retain your proof of purchase for warranty claims.

Customer Support

For further assistance, technical support, or warranty inquiries, please visit the official Bose support website or contact their customer service. Refer to the product packaging or the Bose website for the most up-to-date contact information.

© 2023 Bose Corporation. All rights reserved.

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