1. Introduction
This manual provides instructions for the JLab Neon Bluetooth On-Ear Headphones (Model HBNEONRBLK4). Please read this manual thoroughly before using the product to ensure proper operation and to maximize your listening experience.
2. What's in the Box
- JLab Neon Wireless Headphones
- Micro USB Charging Cable
3. Setup
3.1 Charging
Before first use, fully charge your headphones. Connect the included Micro USB charging cable to the charging port on the headphones and to a USB power source. The LED indicator will show charging status.
A full charge provides approximately 13 hours of Bluetooth playtime.

Figure 1: JLab Neon Bluetooth On-Ear Headphones with charging port visible.
3.2 Bluetooth Pairing
- Ensure the headphones are powered off.
- Press and hold the power button for approximately 10 seconds until the LED indicator flashes blue and red, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for "JLab Neon" in the list of available devices.
- Select "JLab Neon" to connect. The LED indicator will turn solid blue when successfully paired.
3.3 Wired Connection
For a wired connection, connect a 3.5mm audio cable (not included) to the AUX input/output port on the headphones and to your audio device. This allows for use even when the battery is depleted.
4. Operating Instructions
4.1 Controls
- Power On/Off: Press and hold the power button for 3 seconds.
- Play/Pause: Single click the power button.
- Volume Up: Single click the '+' button.
- Volume Down: Single click the '-' button.
- Next Track: Press and hold the '+' button for 2 seconds.
- Previous Track: Press and hold the '-' button for 2 seconds.
- Answer/End Call: Single click the power button during an incoming call.
- Reject Call: Press and hold the power button for 2 seconds during an incoming call.
- Activate Voice Assistant: Double click the power button.
4.2 Volume Safety
The JLab Neon headphones feature a built-in volume limiter that prevents the sound from exceeding 85 decibels (dB). This safety feature is designed to protect hearing, especially for younger users, by ensuring that audio levels remain within recommended safe listening limits.
4.3 Share Mode
These headphones support a Share Mode feature. By connecting an additional pair of JLab headphones (or other compatible wired headphones) to the AUX output port on the JLab Neon headphones using a 3.5mm audio cable, two users can listen to the same audio source simultaneously. This is ideal for shared viewing experiences.
5. Features
5.1 Comfort and Design
The Neon headphones are designed for comfort with ultra-plush Faux Leather and Cloud Foam cushions on the ear cups and headband. The lightweight build and smooth-sliding metal adjustments ensure a comfortable fit for extended use. The ear cups rotate 80 degrees and the headphones fold compactly for easy storage and portability.

Figure 2: Close-up of the Cloud Foam ear cushions for enhanced comfort.

Figure 3: JLab Neon Headphones in their folded, portable configuration.
5.2 Audio Quality
Equipped with 40mm neodymium drivers and JLab's C3 Sound (Crystal Clear Clarity) technology, these headphones deliver clear highs, balanced mids, and a rich bass. They also feature passive noise isolation to reduce ambient distractions.

Figure 4: JLab Neon Headphones highlighting their audio capabilities.
6. Maintenance
- Clean the headphones regularly with a soft, dry cloth.
- Avoid exposing the headphones to extreme temperatures, moisture, or harsh chemicals.
- Store the headphones in a cool, dry place when not in use.
- Do not attempt to disassemble or modify the headphones, as this will void the warranty.
7. Troubleshooting
| Problem | Solution |
|---|---|
| Headphones not turning on | Ensure the headphones are fully charged. Connect to a power source using the Micro USB cable. |
| Cannot pair via Bluetooth |
|
| No sound |
|
| Sound is too low (even at max volume) | The headphones have a built-in 85dB volume limiter for hearing protection. This is normal operation. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Neon |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth 5 |
| Audio Driver Type | Dynamic Driver |
| Driver Size | 40mm Neodymium |
| Sound Technology | C3 Sound (Crystal Clear Clarity) |
| Noise Control Features | Passive Noise Isolation |
| Battery Life | Up to 13 Hours (Bluetooth playtime) |
| Charging Time | Approximately 13 Hours (for full playtime) |
| Bluetooth Range | Up to 30 feet |
| Control Type | Call Control, Track Control, Volume Control |
| Microphone | Universal Mic |
| Ear Placement | On Ear |
| Form Factor | On Ear |
| Special Feature | Foldable Design |
| Item Weight | 133 Grams (4.7 ounces) |
| Product Dimensions | 6.5 x 7.4 x 2.8 inches |
| Material | Faux Leather (cushions) |
| Model Number | HBNEONRBLK4 |
| UPC | 812887016124 |
9. Warranty & Support
The JLab Neon Bluetooth On-Ear Headphones come with a JLab Two Year Warranty. For warranty claims, technical support, or further assistance, please visit the official JLab website or contact their customer service.





