ClearOne CONVERGE Pro 2 120 (910-3200-004)
ClearOne CONVERGE Pro 2 120 DSP Mixer User Manual
Model: 910-3200-004
Introduction
The ClearOne CONVERGE Pro 2 120 is a professional digital signal processor (DSP) mixer designed for audio conferencing and sound reinforcement applications. It features 12 mic/line inputs with Acoustic Echo Cancellation (AEC) and built-in USB audio connectivity, providing high-quality audio processing and flexible integration options for various environments.
Product Overview
The CONVERGE Pro 2 120 unit is a rack-mountable device. The front panel provides essential indicators and connectivity for quick access and status monitoring.

Figure 1: Front panel of the ClearOne CONVERGE Pro 2 120 DSP Mixer. It shows a USB port on the left, followed by Status, Locate, and Power indicators. The model name "CONVERGE PRO 2 120" is visible, and the ClearOne logo is on the right side.
- USB Port: For direct connection to a computer for audio input/output and control.
- Status Indicator: Displays the operational status of the unit.
- Locate Indicator: Used for identifying the unit in a rack.
- Power Indicator: Shows the power status of the device.
Setup
1. Unpacking and Inspection
- Carefully remove the CONVERGE Pro 2 120 from its packaging.
- Inspect the unit for any signs of physical damage. If damage is found, contact your dealer immediately.
- Ensure all components listed in the packing list are present.
2. Rack Mounting
The CONVERGE Pro 2 120 is designed for standard 19-inch rack mounting. Secure the unit using appropriate rack screws.
3. Power Connection
- Connect the provided power cord to the AC inlet on the rear panel of the unit.
- Plug the other end of the power cord into a grounded electrical outlet.
- Ensure the power source meets the specified voltage requirements.
4. Audio and USB Connections
- Connect microphones and line-level audio sources to the 12 mic/line inputs on the rear panel.
- Connect output devices (e.g., amplifiers, loudspeakers) to the appropriate audio outputs.
- Connect the USB port on the front or rear panel to a computer for USB audio and control via CONVERGE Console software.
Operating Instructions
1. Powering On/Off
- To power on, ensure all connections are secure, then plug in the power cord. The Power indicator on the front panel will illuminate.
- To power off, disconnect the power cord from the electrical outlet.
2. Software Control
- The CONVERGE Pro 2 120 is primarily configured and controlled using the ClearOne CONVERGE Console software.
- Install the latest version of CONVERGE Console software on your computer.
- Connect the unit to your computer via USB or network (if applicable) to access its settings, routing, and DSP parameters.
3. Basic Audio Configuration
- Within CONVERGE Console, configure input gains, apply AEC to microphone inputs, and set up audio routing.
- Adjust output levels to match the requirements of connected amplifiers or recording devices.
- Utilize the built-in DSP features such as equalization, gating, and mixing to optimize audio performance.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the unit. Do not use liquid or aerosol cleaners.
- Ventilation: Ensure proper airflow around the unit. Do not block ventilation openings.
- Firmware Updates: Periodically check the ClearOne website for firmware updates. Keeping the firmware updated ensures optimal performance and access to new features.
- Storage: If storing the unit for an extended period, store it in a cool, dry place, protected from dust and extreme temperatures.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No Power Indicator Light | Power cord not connected; No power from outlet. | Ensure power cord is securely connected. Check power outlet with another device. |
| No Audio Output | Incorrect audio routing; Muted channels; Low gain settings. | Verify audio routing in CONVERGE Console. Check for muted channels or low gain settings. Ensure output devices are connected and powered. |
| USB Audio Not Recognized | USB cable issue; Driver not installed; Incorrect USB port. | Try a different USB cable or port. Ensure CONVERGE Console software and necessary drivers are installed. Restart computer and unit. |
| Echo or Feedback | AEC not properly configured; Microphone placement issues. | Ensure AEC is enabled and properly tuned for all microphone inputs in CONVERGE Console. Adjust microphone placement to minimize reflections. |
Specifications
| Feature | Detail |
|---|---|
| Model | CONVERGE Pro 2 120 (910-3200-004) |
| Inputs | 12 Mic/Line Inputs with AEC |
| Connectivity | USB Audio, Network (for control) |
| Power Source | Corded Electric |
| Manufacturer | ClearOne |
| Dimensions | Standard 19-inch rack mountable |
Warranty and Support
Warranty Information
For detailed warranty information, please refer to the official ClearOne warranty policy available on their website or contact ClearOne customer support. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, product inquiries, or service, please visit the official ClearOne support website or contact their customer service department. You can find contact information and additional resources at www.clearone.com/support.
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