Introduction
This manual provides comprehensive instructions for the assembly, operation, and maintenance of your VIVO DESK-V103E Electric Dual Motor Stand Up Desk Frame. This frame is designed for DIY tables, offering height adjustability for a customizable workstation. Please read this manual thoroughly before assembly and use to ensure safe and efficient operation.
Safety Information
- Ensure proper assembly following the provided instructions.
- Do not exceed the maximum weight limit of 220 lbs when connected to a a power source.
- The desk features overload and heat protection for the motors.
- Keep children and pets away from the desk during operation.
- Ensure no obstacles are in the path of the desk's movement.
- Only use the provided power adapter.
Package Contents
The VIVO DESK-V103E package includes the following components:
- Electric Dual Motor Desk Frame components (legs, crossbars, feet)
- Memory Controller
- AC Power Block
- Extension Cable
- Cable Clips
- Anti-vibration pads
- Assembly Hardware (screws, tools)
Note: Tabletop must be purchased separately.
Assembly Instructions
Follow these steps to assemble your VIVO DESK-V103E desk frame. For a visual guide, please refer to the assembly video below.
- Attach Outer Crossbars: Attach one set of left and right outer crossbars to each leg using the provided hardware.
- Attach Side Brackets: Secure the side brackets to the legs.
- Attach Feet: Fasten the feet onto the bottoms of the legs.
- Slide Inner Crossbars: Slide the inner crossbars into the left and right outer crossbars, ensuring the slots on the inner crossbars are facing inwards. Secure with screws.
- Install Anti-Vibration Pads: Place the anti-vibration pads on the top of the frame where the desktop will rest.
- Secure Frame to Desktop: Flip your desktop onto a flat surface with the underside facing up. Carefully place the assembled frame over the desktop and secure the frame using screws.
- Connect Cables: Attach the extension cable to the motor cable on the leg furthest from the control panel. Connect the cable from the closer leg, the extension cable, and the AC power block into the control panel. Use cable clips to manage cables neatly.
- Secure AC Block & Power: Secure the AC power block to the desktop using screws and plug in the power cable to a wall outlet.


Operating Instructions
The VIVO DESK-V103E features an easy-to-use digital memory controller for seamless height adjustments and smart functions.
Height Adjustment
- Use the Up (▲) and Down (▼) arrow keys to manually adjust the desk height.
- The current height will be displayed on the digital screen.
Memory Presets
Save up to 3 preferred height settings for quick transitions:
- Adjust the desk to your desired height using the Up/Down arrows.
- Press the 'M' button. The display will show 'S-'.
- Press the number button (1, 2, or 3) where you want to save the height. The display will show 'S-1', 'S-2', or 'S-3' and then 'SAVED' to confirm.
- To recall a saved height, simply press the corresponding number button (1, 2, or 3).
Power Save Mode
The controller features a power-saving mode that activates when the desk is idle for over 10 minutes. The display will turn off.
- To deactivate power save mode, simply touch any button on the controller. The display will show the current height.
Timer Mode
Set a timer to remind you to change positions:
- Repeatedly press the 'T' button to select half-hour increments up to 2 hours (0.5h, 1.0h, 1.5h, 2.0h).
- The timer is set when the display stops flashing and the top right light comes on.
- A beep will sound when the timer turns off, reminding you to move position.
- To deactivate the timer, press 'T' until the height is displayed and the light turns off.

Specifications
| Feature | Specification |
|---|---|
| Brand | VIVO |
| Model Number | DESK-V103E |
| Product Dimensions | 23.5"D x 39.3"W x 23.5"H |
| Color | Black |
| Base Material | Alloy Steel |
| Finish Type | Powder Coated |
| Special Feature | Adjustable Height |
| Maximum Weight Recommendation | 220 Pounds |
| Minimum Height | 24.4 Inches |
| Maximum Height | 49 Inches |
| Recommended Table Top Length | 40" to 85" |
| Recommended Table Top Width | 23" to 43" |
| Recommended Table Top Thickness | 3/4" and greater |
| Lifting Mechanism | Programmable Memory Controller (Dual Motor) |
| Lift Speed | 1.5" per second |
| Noise Level | <50dB |

Troubleshooting
If you encounter issues with your VIVO DESK-V103E, please refer to the following common solutions:
- Desk Not Responding: If the desk does not respond to button presses, ensure all cables are securely connected to the control panel and the power block. Unplug the power cable from the wall outlet, wait 10 seconds, and plug it back in. This can reset the system.
- Controller Display Off: If the controller display is off, it may be in power save mode. Touch any button to reactivate the display.
- Programming Issues: If you experience difficulty setting memory presets, ensure you follow the sequence: adjust height, press 'M' (display shows 'S-'), then press the desired number (1, 2, or 3).
- Uneven Movement/Error Codes: If the desk moves unevenly or displays an error code, check for any obstructions under or around the desk. Ensure the weight distribution on the desktop is balanced and does not exceed the 220 lbs capacity. Perform a full reset by unplugging the unit for 30 seconds and plugging it back in.
Maintenance
To ensure the longevity and optimal performance of your VIVO DESK-V103E desk frame, follow these simple maintenance guidelines:
- Cleaning: Wipe the frame with a dry cloth to remove dust and debris. Avoid using harsh chemicals or abrasive cleaners.
- Cable Management: Periodically check that all cables are securely connected and properly managed to prevent snagging or damage during height adjustments.
- Weight Distribution: Always ensure that weight is evenly distributed on the desktop and does not exceed the maximum capacity.
- Obstruction Check: Regularly inspect the area around and under the desk for any potential obstructions that could interfere with its movement.
Warranty and Support
The VIVO DESK-V103E Electric Dual Motor Standing Desk Frame comes with a 3-year warranty. For any questions, technical assistance, or warranty claims, please contact VIVO customer support.
VIVO Customer Support:
- Visit the VIVO Store on Amazon for more information and support resources.





