1. Introduction
Thank you for choosing the Hisense New Comfort Air Conditioning Unit. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your air conditioner. Please read this manual thoroughly before using the appliance and retain it for future reference.
This unit, model DJ35VE00, is a 12000 Btu split-system air conditioner designed for both cooling and heating, featuring an inverter compressor and utilizing eco-friendly R-32 refrigerant.
2. Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, or injury.
- Ensure the power supply matches the unit's requirements.
- Do not operate the unit with wet hands.
- Keep children away from the unit.
- Do not block air inlets or outlets.
- For installation and major repairs, always consult a qualified technician.
- Do not attempt to repair the unit yourself.
3. Product Overview
The Hisense New Comfort DJ35VE00 air conditioning system consists of an indoor unit (DJ35VE00G) and an outdoor unit (DJ35VE00W).
Figure 3.1: Overview of the Hisense New Comfort Air Conditioner, showing both the indoor and outdoor units. The outdoor unit displays "R-32" for refrigerant type and "3+5 Super Garanzia" indicating warranty.
Key Features:
- Inverter Technology: Provides efficient and consistent cooling/heating.
- Mono Split System: One indoor unit connected to one outdoor unit.
- Heat Pump Functionality: Offers both heating and cooling capabilities.
- Dehumidifier: Helps reduce humidity levels in the room.
- Eco-friendly R-32 Gas: Utilizes a refrigerant with lower environmental impact.
- Energy Efficiency: Rated A++/A+ for energy class.
- Low Noise Operation: Operates as low as 19 dB.
- "I Feel" Function: Adjusts temperature based on the remote control's sensor.
- Super Cooling: Rapid cooling function.
- Low Temperature Heating: Capable of heating down to -15°C.
- SMART Function: Automatic mode selection for optimal comfort.
- SLEEP Function: Adjusts temperature for comfortable sleep.
- 24-hour Timer: Program on/off times.
- Multi-filter System: Includes 4-in-1 filters and an active carbon filter for improved air quality.
- Anti-mold Function: Helps prevent mold growth.
Components:
Figure 3.2: The sleek white indoor unit of the Hisense New Comfort Air Conditioner, designed to blend seamlessly into modern interiors.
Figure 3.3: Close-up views of the Hisense indoor unit, showing the integrated LED display (with "23" visible) and the side profile with air vents.
Figure 3.4: The remote control for the Hisense air conditioner, featuring a digital display and various function buttons including SMART, SLEEP, TIMER, and fan speed controls.
4. Setup and Installation
Installation of this split-system air conditioner requires specialized knowledge and tools. It is highly recommended that installation be performed by a certified HVAC professional to ensure proper functioning, safety, and warranty validity.
General Guidelines for Professional Installers:
- Location Selection: Choose a location for both indoor and outdoor units that allows for optimal airflow, minimal noise, and easy maintenance access.
- Mounting: Securely mount the indoor unit on a wall and the outdoor unit on a stable surface or wall bracket, ensuring proper drainage.
- Refrigerant Piping: Connect the indoor and outdoor units using appropriate copper piping. The unit uses R-32 refrigerant.
- Electrical Wiring: Connect the power supply according to local electrical codes and the unit's wiring diagram. Ensure proper grounding.
- Vacuuming and Leak Test: Evacuate the refrigerant lines to remove air and moisture, then perform a leak test to ensure system integrity.
- Test Run: After installation, perform a test run in both cooling and heating modes to verify proper operation.
5. Operating Instructions
Your Hisense air conditioner can be operated using the supplied wireless remote control. Ensure the remote control has fresh batteries.
Remote Control Functions:
- Power Button (●): Turns the unit ON or OFF.
- Mode Button: Cycles through operating modes: Auto, Cool, Dry, Fan, Heat.
- Temperature Adjustment (▲ / ▼): Increases or decreases the set temperature.
- Fan Speed Button: Adjusts fan speed (Auto, Low, Medium, High).
- Swing Button: Controls the vertical louver movement for air distribution.
- SMART Button: Automatically selects the most comfortable operating mode based on room conditions.
- SLEEP Button: Activates sleep mode, which adjusts temperature gradually for comfortable sleep and energy saving.
- TIMER ON/OFF Buttons: Sets the time for the unit to automatically turn ON or OFF.
- "I FEEL" Button: Activates the "I Feel" function, which senses the temperature at the remote control's location and adjusts the unit's operation accordingly.
- QUIET Button: Reduces fan speed for quieter operation.
- DIMMER Button: Turns off the LED display on the indoor unit.
- ECONOMY Button: Activates energy-saving mode.
Basic Operation:
- Press the Power button to turn on the unit.
- Press the Mode button to select your desired operating mode (e.g., Cool for cooling, Heat for heating).
- Use the Temperature Adjustment buttons to set your desired room temperature.
- Adjust the Fan Speed as needed.
- To turn off the unit, press the Power button again.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your air conditioner. Always disconnect power before performing any maintenance.
Filter Cleaning:
The indoor unit is equipped with multiple filters (4-in-1 and active carbon filter) that should be cleaned regularly, typically every two weeks or more frequently depending on usage and air quality.
- Open the front panel of the indoor unit.
- Carefully remove the air filters.
- Clean the filters using a vacuum cleaner or by washing them with lukewarm water and a mild detergent.
- Rinse thoroughly and allow them to dry completely in a shaded area before re-installing.
- Close the front panel.
Unit Cleaning:
- Wipe the indoor and outdoor units with a soft, damp cloth.
- Do not use harsh detergents, abrasive cleaners, or solvents.
- Ensure the drainage hose is clear and not blocked.
Seasonal Maintenance:
- Before Summer/Winter: Have a qualified technician inspect the refrigerant levels, electrical connections, and overall system performance.
- Long Periods of Non-use: If the unit will not be used for an extended period, operate it in fan-only mode for a few hours to dry the internal components and prevent mold growth. Then, disconnect the power supply.
7. Troubleshooting
Before contacting service, please check the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not start | No power; circuit breaker tripped; remote control batteries low. | Check power supply; reset circuit breaker; replace remote control batteries. |
| Insufficient cooling/heating | Dirty air filters; blocked air intake/outlet; doors/windows open; temperature setting incorrect; refrigerant leakage. | Clean filters; remove obstructions; close doors/windows; adjust temperature; contact service for refrigerant check. |
| Unusual noise | Loose parts; unit not level; foreign object inside. | Check for loose parts; ensure unit is level; contact service if noise persists. |
| Water leakage from indoor unit | Blocked drain hose; improper installation. | Clear drain hose; contact installer for inspection. |
| Remote control not working | Batteries dead or incorrectly inserted; remote out of range; obstruction. | Replace batteries; ensure line of sight to indoor unit; reduce distance. |
If the problem persists after trying these solutions, please contact a qualified service technician.
8. Specifications
Detailed technical specifications for the Hisense New Comfort DJ35VE00 air conditioning unit:
| Specification | Value |
|---|---|
| Brand | Hisense |
| Model Number | DJ 35 VE00 |
| ASIN | B072HCN42D |
| Capacity | 1 Ton (12000 BTU Cooling Power) |
| Special Features | Inverter compressor, Dehumidifier |
| Energy Efficiency (SEER) | 19 |
| BEE Star Rating | 3 stars |
| Color | White |
| Voltage | 230 Volt |
| Noise Level | 19 dB (minimum) |
| Refrigerant | R-32 |
| Heating at Low Temperatures | Down to -15°C |
| Indoor Unit Dimensions (LxWxP) | 815x275x210 mm (for DJ35VE00G) |
| Outdoor Unit Dimensions (LxWxP) | 715x480x240 mm (for DJ35VE00W) |
Note: The provided image of a specification table (table_image.jpg) contains more detailed model-specific data for various models (DJ25VE00AG, DJ35VE00AW, DJ50AE00AG, DJ70BB0BG). For the DJ35VE00 model, refer to the "DJ35VE00AW" column in the detailed table below for specific performance metrics.
Figure 8.1: Detailed technical specifications table for various Hisense air conditioner models. The DJ35VE00 model corresponds to the "DJ35VE00AW" column for outdoor unit and "DJ35VE00G" for indoor unit, showing specific values for cooling/heating capacity, power consumption, EER/SEER, noise levels, and dimensions.
9. Warranty and Support
Hisense provides comprehensive warranty coverage for your New Comfort Air Conditioning Unit.
- Indoor Unit Warranty: 3 years.
- Compressor Warranty: 5 years.
For warranty claims, technical support, or service requests, please contact your local Hisense authorized service center or the retailer from whom you purchased the product. Ensure you have your proof of purchase and the product's model and serial number readily available.
For further assistance, please visit the official Hisense website or refer to the contact information provided with your purchase documentation.