CP Plus CP-ER-0404E1-TS 4CH 1080P Astra HD Universal DVR User Manual

Introduction

The CP Plus CP-ER-0404E1-TS is a 4-channel 1080P Astra HD Universal Digital Video Recorder (DVR) designed for comprehensive surveillance solutions. This DVR features Uni+ technology, ensuring compatibility with IP, CVBS, and all popular HD analog formats including AHD, TVI, and CVI. It supports H.264 dual-stream video compression and offers real-time recording across all channels at 1080P Lite resolution. This manual provides essential information for the proper setup, operation, and maintenance of your DVR system.

Package Contents

Please verify that all items listed below are present in your package:

• 1 x CP Plus CP-ER-0404E1-TS 4CH 2MP (1080P) Astra HD DVR Unit
• 1 x Power Adapter (for DVR)
• 1 x USB Mouse
• Documentation (Quick Start Guide, Warranty Card)

Note: A Hard Disk Drive (HDD) for storage is not included and must be purchased separately. Installation services are also not included.

Product Overview

Image: Front and rear view of the CP Plus CP-ER-0404E1-TS DVR unit, showing various ports and indicators.

The CP-ER-0404E1-TS DVR offers robust features for video surveillance:

• Video Input: Supports AHD, TVI, CVI, CVBS, and IP video inputs.
• Video Compression: H.264 dual-stream for efficient storage.
• Recording: All channel 1080P Lite real-time recording.
• Video Output: HDMI and VGA simultaneous video output.
• Storage: Supports up to 6TB HDD via SATA port (HDD not included).
• Connectivity: RJ45 Ethernet port, 2 USB 2.0 ports.
• Remote Viewing: Plug & Play remote viewing powered by CP Plus Instacloud, compatible with cMOB-20 mobile software (Android and Windows Phone) and RVMS Pro CMS software.
• Protocols: HTTP, TCP/IP, IPv4, UPnP, RTSP, UDP, SMTP, NTP, DHCP, DNS, FTP, P2P, ONVIF, CGI.
• Long Distance Transmission: Supports long distance video transmission over coaxial cable.

Setup Instructions

1. Hard Disk Drive (HDD) Installation

1. Unscrew and remove the top cover of the DVR unit.
2. Connect the SATA data cable and power cable from the DVR to the HDD.
3. Secure the HDD to the DVR chassis using the provided screws.
4. Replace the top cover and secure it with screws.

2. Connecting Cameras

Connect your surveillance cameras to the BNC video input ports on the rear of the DVR. Ensure that the camera types (AHD, TVI, CVI, CVBS) are compatible with the DVR's Uni+ technology. For IP cameras, connect them to the same network as the DVR via the RJ45 port.

3. Connecting Display and Peripherals

• Display: Connect a monitor to the DVR using either the HDMI or VGA port.
• Mouse: Plug the USB mouse into one of the USB ports on the DVR.
• Network: Connect an Ethernet cable from the DVR's RJ45 port to your network router or switch for remote access.

4. Powering On

Connect the power adapter to the DVR's power input and then plug it into an electrical outlet. The DVR will power on automatically.

Operating Instructions

1. Initial Setup and Configuration

Upon first boot, the DVR will guide you through an initial setup wizard. This typically includes setting the date/time, network settings, and formatting the installed HDD. Ensure the HDD is formatted before use.

2. Recording Modes

The DVR supports various recording modes:

• Manual: Start and stop recording manually.
• Alarm: Recording triggered by external alarm inputs.
• Motion Detection: Recording triggered by detected motion in the camera's view.
• Timing: Scheduled recording based on specific time intervals.

Configure these settings via the DVR's on-screen menu, accessible with the USB mouse.

3. Playback

Access the playback menu to review recorded footage. The DVR supports 4-channel simultaneous playback. You can search for recordings by date, time, and event type.

4. Backup

Recorded data can be backed up using the following methods:

• USB Device: Connect a USB flash drive to a USB port and transfer selected recordings.
• Network: Transfer recordings over the network to a connected computer using the CMS software.
• SATA: Direct backup to an external SATA device (if supported by the DVR's firmware).

5. Remote Viewing

For remote monitoring, download and install the cMOB-20 mobile software on your Android or Windows Phone device, or the RVMS Pro CMS software on your computer. Follow the in-app or software instructions to add your DVR using its unique ID or IP address. Ensure your DVR is connected to the internet and network settings are correctly configured for remote access.

Maintenance

• Regular Cleaning: Keep the DVR unit clean and free from dust to ensure proper ventilation. Use a soft, dry cloth for cleaning.
• Firmware Updates: Periodically check the CP Plus official website for firmware updates to ensure optimal performance and security.
• HDD Management: The DVR will overwrite older recordings when the HDD is full. If you need to retain specific footage, back it up regularly.
• Power Supply: Use only the provided power adapter to prevent damage to the unit.

Troubleshooting

• No Video Output: Check HDMI/VGA cable connections. Ensure the monitor is on and set to the correct input. Try restarting the DVR.
• No Recording: Verify that an HDD is installed and formatted. Check recording schedules and motion detection settings. Ensure cameras are properly connected and functioning.
• Remote Access Issues: Confirm the DVR is connected to the internet. Check network settings (IP address, gateway, DNS). Ensure port forwarding is correctly configured on your router if not using P2P/Instacloud. Verify mobile app/CMS software settings.
• System Freezing/Unresponsive: Disconnect power, wait 10 seconds, then reconnect. If the issue persists, consider a factory reset (note: this will erase settings).
• Poor Image Quality: Ensure cameras are clean and properly focused. Check cable connections for damage or interference. Verify camera resolution settings in the DVR.

Specifications

Warranty Information

This CP Plus DVR unit comes with a 2-year seller warranty. Please note the following exclusions:

• The warranty does not cover the power adapter.
• The warranty does not cover the USB mouse.
• Physical damage to the DVR unit is not covered.
• Damage due to burning or electrical surges is not covered.

Retain your proof of purchase for warranty claims.

Support

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact your seller or refer to the official CP Plus support channels. Visit the CP Plus website for the latest support information, FAQs, and contact details.