1. Introduction
The Eureka Forbes Aquasure from Aquaguard Designa is an advanced 3-stage UV water purifier designed to provide safe and clean drinking water. This electric water purifier utilizes world-proven UV technology to effectively destroy pathogenic bacteria and viruses, ensuring the complete safety of your family. It features a special dual filter cartridge that removes suspended impurities, odor, bacteria, and viruses, extending the cartridge life and maintaining water quality.
2. Important Safety Instructions
- Read all instructions carefully before operating the appliance.
- Ensure the power supply voltage matches the specifications (130V-270V, 50 Hz).
- Do not immerse the appliance, cord, or plug in water or other liquids.
- Keep the appliance away from direct sunlight, heat sources, and corrosive chemicals.
- Only use genuine Eureka Forbes spare parts for maintenance and replacement.
- Do not attempt to repair the appliance yourself. Contact authorized service personnel.
- Ensure proper grounding to prevent electrical hazards.
3. Package Contents
Upon unpacking, please verify that all the following items are included:
- Aquasure Designa UV Water Purifier Unit
- Installation Kit
- User Manual
4. Product Overview
The Aquasure Designa UV Water Purifier is designed for wall mounting and features a sleek, compact design. Its primary function is to purify water using a 3-stage UV purification system, making it suitable for municipal water sources with low TDS (1-200 mg/litre).

Figure 1: Front view of the Eureka Forbes Aquasure Designa UV Water Purifier. This image displays the compact white unit, highlighting its modern design suitable for kitchen environments.
5. Installation Guide
This appliance requires professional installation. Eureka Forbes offers free installation services for this product. To schedule your installation, please contact Eureka Forbes customer support.
5.1 Pre-Installation Checks
- Ensure the installation site is near a water inlet and an electrical outlet.
- Verify that the wall is strong enough to support the weight of the purifier.
- Confirm that the water source is from municipal corporations with a TDS range of 1-200 mg/litre.
5.2 Mounting the Purifier
The purifier is designed for wall mounting. The installation technician will use the provided installation kit to securely mount the unit at the desired location.
5.3 Connecting Water Supply
The technician will connect the purifier to your cold water supply line using the appropriate fittings from the installation kit.
5.4 Power Connection
Once the water connections are secure, the technician will connect the purifier to a standard electrical outlet. The operating input voltage is 130V-270V, 50 Hz, with a power consumption of 25 watts.
6. Operating Your Water Purifier
6.1 First Use
- After installation, ensure all connections are tight and there are no leaks.
- Turn on the water supply to the purifier.
- Plug in the power cord. The purifier will initiate its purification cycle.
- Allow the water to run for approximately 5-10 minutes during the first use to flush out any residual impurities from the new filters. Discard this initial water.
6.2 Daily Operation
To obtain purified water, simply turn on the water tap connected to the purifier. The unit will automatically begin the purification process. The purified water flow rate is 2 liters per minute.
6.3 Purification Process
The Aquasure Designa employs a 3-stage UV purification system:
- Stage 1: Pre-filtration - The special dual filter cartridge removes suspended impurities and larger particles.
- Stage 2: Activated Carbon - The cartridge also addresses odor and improves the taste of the water.
- Stage 3: UV Disinfection - World-proven UV technology destroys pathogenic bacteria and viruses, ensuring microbiologically safe drinking water.
7. Maintenance and Care
Regular maintenance ensures the longevity and efficiency of your water purifier.
7.1 Filter Replacement
The dual filter cartridge has a specific lifespan. It is recommended to replace the filter cartridge periodically as advised by Eureka Forbes service personnel or when the water flow rate significantly decreases. Using non-genuine filters may void your warranty and compromise water quality.
7.2 Cleaning the Unit
- Unplug the purifier from the power outlet before cleaning.
- Wipe the exterior of the purifier with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Do not spray water directly onto the unit.
7.3 Service Schedule
It is advisable to schedule regular service checks with authorized Eureka Forbes technicians to ensure optimal performance and timely replacement of components.
8. Troubleshooting
Refer to the table below for common issues and their solutions. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No water flow | Water supply off, clogged filter, power off | Check water inlet valve, replace filter, check power connection. |
| Low water flow | Partially clogged filter, low water pressure | Replace filter, check household water pressure. |
| Unpleasant taste/odor | Expired filter cartridge | Replace the dual filter cartridge. |
| Purifier not turning on | No power, faulty power cord/switch | Check power outlet, ensure cord is securely plugged in. Contact service if issue persists. |
| Water leakage | Loose connections, cracked housing, faulty component | Tighten connections. Do not attempt self-repair; contact Eureka Forbes service immediately. |
9. Technical Specifications
- Model: Aquasure Designa
- Purification Technology: UV (3-stage)
- Applicable TDS Range: 1 - 200 mg/litre
- Operating Input Voltage: 130V - 270V, 50 Hz
- Power Consumption: 25 watts
- Purified Water Flow Rate: 2 litre/minute
- Installation Type: Wall mounting
- Item Weight: 4 kg 240 g
- Color: White
10. Warranty and Customer Support
Your Eureka Forbes Aquasure from Aquaguard Designa UV Water Purifier comes with a standard manufacturer's warranty. Please refer to the warranty card provided with your product for specific terms and conditions.
For installation requests, service, or any product-related queries, please contact Eureka Forbes customer support. You may also reach out via email for installation support at cd.supportetail@eurekaforbes.com.
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