Introduction
This manual provides essential instructions for the installation, operation, and maintenance of your TRUE IMAGE 201X/201A compatible toner cartridges. These cartridges are designed to deliver high-quality print results for your compatible HP Color LaserJet Pro series printer. Please read these instructions carefully before use to ensure optimal performance and longevity of your cartridges and printer.
Compatible Printers
The TRUE IMAGE 201X/201A toner cartridges are compatible with the following HP Color LaserJet Pro printer models:
- HP Color LaserJet Pro MFP M277dw
- HP Color LaserJet Pro MFP M277n
- HP Color LaserJet Pro MFP M277c6
- HP Color LaserJet Pro MFP M274n
- HP Color LaserJet Pro M252dw
- HP Color LaserJet Pro M252n
Ensure your printer model is listed above for proper compatibility.
Installation Guide
Follow these steps to correctly install your new TRUE IMAGE toner cartridge:
- Step 1: Prepare the Cartridge. Gently shake the new toner cartridge 5-6 times horizontally to distribute the toner evenly inside. This helps ensure consistent print quality.
- Step 2: Remove Isolation Rims. Carefully pull out the orange isolation rims located on both ends of the cartridge. These are protective components that must be removed before installation.
- Step 3: Remove the Seal. Locate and pull out the protective seal from the toner cartridge. This seal prevents toner leakage during shipping.
- Step 4: Remove Protective Cap. Remove the orange protective cap from the toner cartridge. This cap protects the drum unit.
- Step 5: Install into Printer. Open your printer's toner compartment and insert the prepared cartridge into its corresponding slot until it clicks into place. Close the printer cover.
Operating Instructions
Once installed, your TRUE IMAGE toner cartridges are ready for use. The printer will automatically detect the new cartridges and may perform a calibration cycle. You can then proceed with your printing tasks as usual.
These high-yield cartridges are designed for extended use:
- Black Toner (201X CF400X): Approximately 2,800 pages at 5% coverage (Letter/A4).
- Color Toners (201X CF401X, CF402X, CF403X - Cyan, Yellow, Magenta): Approximately 2,300 pages per color cartridge at 5% coverage (Letter/A4).
Actual page yield may vary significantly depending on content of printed pages and other factors.
Maintenance
To ensure the best performance and longevity of your toner cartridges:
- Storage: Store unused cartridges in their original sealed packaging in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid touching the drum unit (the green or blue cylinder) on the cartridge, as fingerprints or scratches can affect print quality.
- Printer Cleaning: Regularly clean your printer according to its manufacturer's instructions to prevent dust and toner buildup, which can impact print quality.
- Low Toner Warnings: When your printer indicates low toner, prepare a replacement cartridge. You may be able to continue printing for a short period, but print quality may degrade.
Troubleshooting
If you encounter issues with your TRUE IMAGE toner cartridges, consider the following:
"Incompatible Supplies" or "Non-HP Cartridge" Message
- This is a common message for compatible cartridges. It does not mean the cartridge is faulty.
- Simply acknowledge the message on your printer's display by pressing "OK" or "Continue" to proceed with printing.
- Ensure your printer's firmware is up to date, but be aware that some firmware updates may attempt to block compatible cartridges.
Poor Print Quality (Fading, Streaks, Missing Colors)
- Check Installation: Re-verify that the cartridge is fully seated in its slot and all protective materials (seals, caps, rims) have been removed.
- Shake Cartridge: If print quality degrades, remove the cartridge and gently shake it horizontally a few times to redistribute toner.
- Printer Cleaning: Perform a print head cleaning or calibration cycle through your printer's maintenance menu.
- Inspect Drum: Carefully remove the cartridge and inspect the drum unit for any visible damage or debris. Avoid touching the drum surface directly.
- Storage: Ensure cartridges were stored correctly before use.
Cartridge Not Recognized
- Remove the cartridge and reinstall it, ensuring it clicks firmly into place.
- Turn the printer off, unplug it, wait for 30 seconds, then plug it back in and turn it on. This can reset the printer's memory.
- Clean the chip on the cartridge with a dry, lint-free cloth.
Specifications
| Feature | Detail |
|---|---|
| Brand | TRUE IMAGE |
| Model Number | 201A 201X Toner Cartridge |
| Compatible Devices | HP Color Pro M252dw M252n, Color Pro MFP M277dw M277n M277c6 M274n |
| Color | Black, Cyan, Yellow, Magenta |
| Black Page Yield | 2,800 pages (at 5% coverage) |
| Color Page Yield | 2,300 pages per cartridge (at 5% coverage) |
| Item Weight | 2.22 Kilograms (total for 4-pack) |
| Product Dimensions | 32.99 x 10.39 x 46.02 cm |
| Special Features | High Yield |
Warranty Information
TRUE IMAGE products are typically backed by a manufacturer's warranty covering defects in materials and workmanship. For specific warranty terms, duration, and claim procedures, please refer to the official TRUE IMAGE website or contact their customer service directly. Keep your purchase receipt as proof of purchase.
Customer Support
If you require further assistance, have questions, or encounter issues not covered in this manual, please contact TRUE IMAGE customer support. You can usually find contact information (email, phone, or support portal) on the product packaging or the official TRUE IMAGE website.
When contacting support, please have the following information ready:
- Product Model: TRUE IMAGE 201X/201A Toner Cartridge
- Your printer model
- Date of purchase
- A detailed description of the issue
