Ascend Adjustable Bed User Manual

1. Introduction

This manual provides comprehensive instructions for the assembly, operation, maintenance, and troubleshooting of your Glideaway Ascend Adjustable Bed. The Ascend is a premium adjustable base designed to enhance your sleep experience with its patented Elevate lift feature and Sleep Enhancement Technology. Please read this manual thoroughly before setup and operation to ensure safe and proper use.

2. Important Safety Information

WARNING: Failure to follow these safety instructions could result in injury or damage to the product.

• Always follow the assembly instructions carefully to prevent instability or collapse.
• Do not exceed the maximum weight recommendation of 800 pounds.
• Be cautious of potential pinch points or sharp edges during assembly and use.
• Keep the bed frame away from heat sources to prevent damage to the electrical components.
• Ensure all electrical connections are secure and properly grounded.
• Keep children and pets away from the adjustable bed mechanism during operation.

3. Package Contents

Before beginning assembly, verify that all components are present and undamaged. If any parts are missing or damaged, please contact customer support.

• Adjustable Bed Base (Queen Size)
• Wireless Remote Control
• Legs (set of 6 or 9 depending on model variant)
• Power Cord and Adapter
• Retainer Bar (to hold mattress in place)

4. Setup and Assembly

Assembly is required for the Glideaway Ascend Adjustable Bed. It is recommended that two people assemble the bed base due to its weight and size.

1. Unpack Components: Carefully remove all components from the packaging. Place the bed base upside down on a clean, flat surface to protect the upholstery.
2. Attach Legs: Screw the provided legs into the threaded receptacles on the underside of the bed base. Ensure all legs are tightened securely.
3. Install Retainer Bar: Locate the retainer bar slots at the foot end of the bed base. Insert the retainer bar into these slots to prevent the mattress from sliding.
4. Position Bed Base: With assistance, carefully flip the bed base over and position it in your desired location.
5. Connect Power: Plug the power cord into the control box located under the bed base, then plug the adapter into a grounded electrical outlet. Ensure the power cord is routed safely to avoid tripping hazards or damage.
6. Initial Test: Use the remote control to test all functions (head up/down, foot up/down, Elevate, Sleep Enhancement) before placing your mattress on the base.

Figure 4.1: The Ascend Adjustable Bed base in its flat, unadjusted position, ready for leg attachment.

5. Operating Instructions

Your Ascend Adjustable Bed is operated using the included wireless remote control. Familiarize yourself with the remote's functions for optimal use.

5.1 Remote Control Overview

Figure 5.1: Wireless Remote Control for Ascend Adjustable Bed.

The remote features intuitive buttons for adjusting the bed's position and activating special features. Common buttons include:

• Head Up/Down: Adjusts the head section of the bed.
• Foot Up/Down: Adjusts the foot section of the bed.
• Flat: Returns the bed to a completely flat position.
• Zero Gravity: Pre-programmed position designed to relieve pressure on the back and improve circulation.
• Anti-Snore: Pre-programmed position that slightly elevates the head to help reduce snoring.
• Memory Positions: Buttons to save and recall your favorite bed positions.
• Elevate: Activates the patented Elevate lift feature, raising the entire bed base.
• Sleep Enhancement Technology: Controls for massage functions (if equipped) and timer settings.

5.2 Using the Elevate Feature

The Elevate feature allows the entire bed base to tilt, providing an inclined sleeping surface. This can be beneficial for various health and comfort reasons.

• Press the "Elevate" button on your remote to activate the full bed tilt.
• The bed will smoothly transition to the elevated position.
• To return to a flat or standard position, press the "Flat" button or adjust the head/foot sections as desired.

Figure 5.2: The Ascend Adjustable Bed demonstrating its Elevate feature, with the entire bed base tilted.

5.3 Sleep Enhancement Technology

This feature provides customizable comfort options. Refer to your remote for specific controls related to massage intensity, patterns, and timers.

6. Maintenance and Care

Proper care will extend the life of your adjustable bed.

• Cleaning: Wipe the fabric finish with a dry cloth. Do not use liquid cleaners or abrasive chemicals, as they may damage the upholstery or electrical components.
• Inspections: Periodically check all connections (power cord, remote pairing) and ensure no wires are pinched or frayed.
• Weight Limit: Adhere strictly to the 800-pound weight limit to prevent damage to the motor and frame.

7. Troubleshooting

If you experience issues with your adjustable bed, try the following steps before contacting customer support:

• No Power:
  • Ensure the power cord is securely plugged into a working electrical outlet and the control box.
  • Check if the outlet is functional by plugging in another appliance.
  • Verify that the circuit breaker has not tripped.
• Remote Not Responding:
  • Check the batteries in the remote control and replace them if necessary.
  • Ensure there are no obstructions between the remote and the bed base.
  • Refer to the remote's specific pairing instructions if it has lost connection.
• Bed Not Adjusting Smoothly:
  • Ensure the bed is not overloaded beyond its weight capacity.
  • Check for any obstructions under or around the bed base that might impede movement.

8. Specifications

Figure 8.1: Features comparison chart highlighting the capabilities of the Ascend model.

9. Warranty Information

The Glideaway Ascend Adjustable Bed comes with a 20-Year Limited Warranty. This warranty covers manufacturing defects and material flaws under normal use. Please retain your proof of purchase for warranty claims. For full details regarding warranty coverage, terms, and conditions, please refer to the warranty card included with your product or contact Glideaway customer support.

10. Customer Support

If you have any questions, require assistance with assembly, or need troubleshooting support that is not covered in this manual, please contact Glideaway customer service. For the most up-to-date contact information, please visit the official Glideaway website or refer to your product packaging.

You can also visit the Glideaway Store on Amazon for more product information and support resources.