EZVIZ Mini 360 Plus 1080p HD Pan/Tilt/Zoom Home Security Camera User Manual

1. Introduction

This manual provides comprehensive instructions for the EZVIZ Mini 360 Plus 1080p HD Pan/Tilt/Zoom Home Security Camera. Please read this manual carefully before using the product and retain it for future reference. This camera offers advanced surveillance features for indoor use, including high-definition video, pan/tilt/zoom capabilities, motion tracking, and night vision.

2. Package Contents

Verify that all items listed below are included in your package:

• 1x EZVIZ Mini 360 Plus Camera
• 1x Camera Base
• 1x Drill Template
• 1x Screw Kit
• 1x Quick Start Guide
• 1x Power Adapter
• 1x Power Cable

3. Setup

3.1 System Requirements

• High-Speed Internet Connection
• Mobile OS: iOS 7.0+ (iPhone, iPad) or Android 4.0+
• Connectivity: Wi-Fi 2.4 GHz (802.11 b/g/n) or Wired Ethernet
• Note: Does not support Wi-Fi 5GHz.

3.2 Initial Camera Setup

1. Download the EZVIZ app on your iOS or Android device.
2. Ensure your smartphone or tablet is connected to the same 2.4GHz Wi-Fi network as the camera will be.
3. Create an EZVIZ account and follow the easy, quick setup steps provided within the app.
4. Upon initial setup, update your device firmware from the EZVIZ APP. Regularly check for future updates.

3.3 Alexa Skills Setup

1. Select the "Enable Skill" button in the Alexa APP to link your EZVIZ account and discover your device.
2. Assign a suitable name for your camera within the EZVIZ APP.
3. Discover your camera in the Alexa APP.
4. Important: Image Encryption must be turned off in your camera settings within the EZVIZ APP for proper connection with Alexa.

4. Operating Instructions

4.1 Live View and Control

The EZVIZ Mini 360 Plus provides HD 1080p resolution video with 360-degree coverage. Use the EZVIZ app to:

• Pan and Tilt: Control the camera's viewing angle with responsive one-touch pan and tilt controls.
• Digital Zoom: Utilize digital zoom to focus on specific areas.
• Panoramic Touch Navigation: Capture a 360-degree picture of the room and tap to view live video at any desired angle.

4.2 Motion Detection and Tracking

• Smart Motion Tracking: The camera can track and record any moving objects detected in the room.
• Motion Alerts: Receive instant motion alerts directly on your smartphone when movement is detected.

4.3 Night Vision

The Mini 360 Plus offers clear night vision up to 33 feet, ensuring visibility even in low-light conditions. The 92-degree wide-angle lens enhances the clarity of tracked objects at night.

4.4 Two-Way Audio

Communicate with pets and family members using the camera's two-way audio feature, allowing you to see and talk through the streaming video.

4.5 Recording and Storage

The camera supports multiple storage options:

• Local Storage: Supports up to a 128GB MicroSD card for saving video footage.
• Cloud Storage: Optional 7-day and 30-day cloud storage plans are available, with a free 30-day trial included.
• For enhanced data security, consider using both local and cloud storage for duplicate backups.

4.6 EZVIZ CloudPlay Features (Video)

Learn more about the benefits of EZVIZ CloudPlay for enhanced security and convenience:

5. Maintenance

• Cleaning: Gently wipe the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals.
• Firmware Updates: Regularly check the EZVIZ app for available firmware updates to ensure optimal performance and security.
• Placement: Ensure the camera is placed in a well-ventilated area to prevent overheating.

6. Troubleshooting

• Connectivity Issues:
  • Ensure your Wi-Fi network is 2.4GHz, as the camera does not support 5GHz.
  • Verify that your camera is within range of your Wi-Fi router.
  • Restart your camera and router if connection problems persist.
• Alexa Integration Problems:
  • Confirm that Image Encryption is disabled in the EZVIZ app camera settings.
  • Ensure your EZVIZ account is correctly linked to your Alexa app.
• Motion Detection Not Working:
  • Check motion detection sensitivity settings in the EZVIZ app.
  • Ensure the camera lens is clean and unobstructed.
• No Audio/Two-Way Audio Issues:
  • Check volume settings on your mobile device and within the EZVIZ app.
  • Ensure microphone and speaker permissions are granted to the EZVIZ app on your smartphone.

7. Specifications

8. Warranty and Support

For warranty information, please refer to the warranty card included with your product or visit the official EZVIZ website. For technical support, troubleshooting assistance, or to report issues, please contact EZVIZ customer service through the EZVIZ app or their official support channels.

Regularly check the EZVIZ app for the latest FAQs and support resources.