1. Introduction
The Xfinity XR2 Remote Control is designed to provide seamless control over your Xfinity HD and HD-Digital Receivers, as well as your television and audio devices. This manual will guide you through the process of setting up, operating, and maintaining your remote control.

Image: Two Xfinity XR2 remote controls, highlighting their design and button layout.
2. Setup
2.1. Battery Installation
Your XR2 remote requires four (4) AA batteries. To install:
- Locate the battery compartment cover on the back of the remote.
- Slide the cover downwards and lift it off.
- Insert the four AA batteries, ensuring the positive (+) and negative (-) terminals align with the indicators inside the compartment.
- Replace the battery compartment cover by sliding it back into place until it clicks securely.
2.2. Initial Programming and Pairing
The XR2 remote can operate in either Infrared (IR) or Radio Frequency (RF) mode. For older Cisco HD DVRs or similar models, you may need to configure it for IR output.
2.2.1. Configuring for IR Mode (if needed)
- Press and hold the Setup button (located at the very bottom left of the remote) until the red LED light at the top of the remote turns green.
- Press the A key (located above the numeric keys). The green light will flash three times, indicating the remote is now configured for IR output.
- The remote should now be ready for use with your DVR.
2.2.2. Programming for TV and Audio Devices
To control your television or audio receiver, you will need to program the remote using specific 5-digit codes provided in the accompanying pamphlet or available from Xfinity support. Follow the instructions provided with your remote for TV code entry.
3. Operating Instructions
The XR2 remote features a variety of buttons for controlling your Xfinity DVR and connected devices. Familiarize yourself with the layout and functions below:
- Power (All Power): Turns on/off your TV and DVR simultaneously.
- TV Input: Cycles through video inputs on your television.
- VOL +/-: Adjusts the volume of your television or audio receiver.
- Mute: Mutes or unmutes the audio.
- CH +/-: Changes channels on your DVR.
- Search (Q): Accesses the search function.
- Transport Controls (Play, Pause, Rewind, Fast Forward, Stop, Record): Controls playback of live TV and recorded content.
- Xfinity/Menu: Accesses the Xfinity menu.
- Guide: Displays the program guide.
- OK/Select: Confirms selections and opens menus.
- Navigation Arrows: Moves through menus and guide listings.
- Pg Up/Down: Scrolls through pages in the guide or menus.
- Last: Returns to the previously viewed channel.
- Info: Displays information about the current program.
- Exit: Exits menus or guides.
- Fav: Accesses your favorite channels list.
- A, B, C, D Buttons: Context-sensitive buttons for various functions within menus.
- Numeric Keypad (0-9): Directly enters channel numbers.
- Setup: Used for programming the remote.
- Space: Used for text entry.
- Swap: Swaps between two tuners on compatible DVRs.
4. Maintenance
To ensure the longevity and optimal performance of your XR2 remote control, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe the remote. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Avoid excessive moisture.
- Battery Replacement: Replace batteries when the remote's response becomes sluggish or the LED indicator does not light up consistently. Always replace all four batteries at the same time with new AA alkaline batteries.
- Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid Drops: Protect the remote from physical impact, as drops can damage internal components.
5. Troubleshooting
If you encounter issues with your XR2 remote, try the following solutions:
- Remote Not Responding:
- Check if the batteries are inserted correctly and have sufficient charge. Replace if necessary.
- Ensure there is a clear line of sight between the remote and your DVR/TV if operating in IR mode.
- Remote Not Controlling TV/Audio:
- Re-attempt the TV/audio programming steps using the correct 5-digit code for your device.
- Verify that the remote is configured for the correct mode (IR or RF) as described in Section 2.2.1.
- Remote Needs Reset:
- If the remote is behaving erratically, you can perform a factory reset. Press and hold the Setup button until the LED turns green, then enter 9-8-1. The LED will flash, indicating a successful reset. You will then need to re-program the remote.
- Buttons Not Working:
- Ensure no debris is lodged under the buttons.
- If only specific buttons are not working, the remote may be faulty and require replacement.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | XR2 (4330948498) |
| Product Dimensions | 7.99 x 5.98 x 2.01 inches |
| Item Weight | 13.6 ounces |
| Batteries Required | 4 AA batteries |
| Connectivity Technology | Infrared (IR) |
| Compatible Devices | HDTV, DVR, Television |
| Max Supported Devices | 1 (DVR/TV combination) |
| Special Feature | Ergonomic design |
| Manufacturer | Xfinity |
7. Warranty and Support
For warranty information or technical support, please refer to the documentation provided with your Xfinity service or visit the official Xfinity support website. You may also contact Xfinity customer service directly for assistance with your XR2 remote control.





