1. Introduction
The HPE Aruba AP-304 is an IEEE 802.11ac wireless access point designed to deliver high performance and a superb user experience in medium-density environments. This device supports 3x3:3SS MU-MIMO capability, Aruba Advanced ClientMatch radio management, and integrated Aruba Beacons, enabling a robust wireless network solution.
With a maximum concurrent data rate of 1,300 Mbps in the 5GHz band and 400 Mbps in the 2.4GHz band, the AP-304 provides an aggregate peak data rate of 1.7 Gbps. This makes it suitable for enterprises requiring reliable and high-speed wireless connectivity.
Figure 1: Front view of the HPE Aruba AP-304 Wireless Access Point. This image displays the front of the HPE Aruba AP-304 Wireless Access Point, a white, circular device with the 'aruba a Hewlett Packard Enterprise company' logo printed on its surface. The design is sleek and minimalist, suitable for discreet ceiling or wall mounting.
2. Package Contents
Verify that your package contains the following items:
- HPE Aruba AP-304 Wireless Access Point
- Mounting Bracket (for ceiling or wall installation)
- Documentation (including this user manual)
If any items are missing or damaged, please contact your vendor or HPE Aruba support immediately.
3. Setup and Installation
3.1 Physical Installation
The AP-304 is designed for indoor use and can be mounted on a ceiling or wall. Ensure the chosen location provides optimal wireless coverage and is away from sources of interference.
- Select Location: Choose a central location for best Wi-Fi coverage. Avoid placing near large metal objects or electrical equipment.
- Mounting: Use the provided mounting bracket to secure the access point to a ceiling tile rail or a solid wall surface. Follow the instructions included with the mounting kit for proper attachment.
- Cable Routing: Route the Ethernet cable through the designated opening in the mounting bracket.
3.2 Powering the Device
The AP-304 can be powered using Power over Ethernet (PoE) or an optional external power adapter (not included).
- PoE (Recommended): Connect an Ethernet cable from a PoE-enabled switch or PoE injector to the RJ-45 network port on the AP-304. The device will power on automatically.
- External Power Adapter: If not using PoE, connect a compatible 12V DC power adapter (sold separately) to the power input port on the AP-304.
3.3 Network Connection
Connect the Ethernet cable from your network infrastructure (e.g., switch, router) to the RJ-45 network port on the AP-304. Ensure the connection is secure.
3.4 Initial Configuration
Initial configuration of the AP-304 typically involves connecting to an Aruba controller or using a standalone setup via a web interface. Refer to the Aruba documentation for detailed configuration steps specific to your network environment.
- Controller-based Deployment: If deploying with an Aruba controller, the AP will automatically discover and provision itself once connected to the network.
- Standalone Deployment: For standalone operation, connect a computer directly to the AP or to the same network segment. Access the AP's web interface via its default IP address (refer to Aruba documentation for default IP and login credentials).
4. Operation
Once configured, the HPE Aruba AP-304 will broadcast wireless networks (SSIDs) as defined during setup. Client devices (laptops, smartphones, tablets) can then connect to these networks.
- Dual-Band Operation: The AP-304 operates on both 2.4 GHz and 5 GHz frequencies, allowing clients to connect to the optimal band for performance and range.
- MU-MIMO: The Multi-User Multiple-Input, Multiple-Output (MU-MIMO) technology allows the access point to transmit data to multiple compatible devices simultaneously, improving overall network efficiency and throughput.
- ClientMatch: Aruba's ClientMatch technology continuously monitors client performance and automatically steers devices to the best available access point and radio band, ensuring optimal connectivity and load balancing.
- Aruba Beacons: The integrated Bluetooth Aruba Beacon simplifies remote management of battery-powered Aruba Beacons and provides advanced location services, indoor wayfinding, and proximity-based push notifications.
5. Maintenance
5.1 Cleaning
To maintain optimal performance and appearance, periodically clean the exterior of the access point.
- Use a soft, dry, lint-free cloth.
- Do not use liquid cleaners, aerosol cleaners, or solvents, as these may damage the device.
- Ensure the device is powered off before cleaning.
5.2 Firmware Updates
Regularly check the HPE Aruba support website for the latest firmware updates. Firmware updates often include performance enhancements, security patches, and new features. Follow the instructions provided by HPE Aruba for updating the device firmware.
5.3 Environmental Considerations
Ensure the access point operates within its specified environmental conditions (temperature, humidity) to prevent damage and ensure longevity. Avoid exposing the device to extreme temperatures, direct sunlight, or excessive moisture.
6. Troubleshooting
This section provides solutions to common issues you might encounter with your HPE Aruba AP-304.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | No power from PoE switch/injector or external adapter. | Verify PoE source is active or external power adapter is correctly connected and functional. Check power cables. |
| No network connectivity. | Ethernet cable disconnected or faulty. Network configuration issue. | Ensure Ethernet cable is securely connected to both the AP and the network switch. Verify network settings and IP address configuration. |
| Poor Wi-Fi performance or intermittent connection. | Interference from other devices. AP placement issues. Outdated firmware. | Relocate the AP away from potential interference sources (e.g., microwaves, cordless phones). Ensure optimal AP placement. Update firmware to the latest version. |
| Cannot access web interface. | Incorrect IP address or network settings. | Verify the AP's IP address. Ensure your computer is on the same network segment. Check firewall settings. |
For more complex issues, refer to the comprehensive documentation available on the HPE Aruba support website or contact technical support.
7. Technical Specifications
Below are the key technical specifications for the HPE Aruba AP-304 Wireless Access Point:
- Model Number: JX935A
- Wireless Type: IEEE 802.11ac
- Frequency Bands: 2.4 GHz, 5 GHz
- Maximum Data Rate: 1.70 Gbit/s (1300 Mbps on 5GHz, 400 Mbps on 2.4GHz)
- Technology: MU-MIMO, Beamforming
- Network Ports: 1 x Network (RJ-45)
- USB Ports: 1 x USB 2.0
- Mounting: Ceiling Mountable
- Item Weight: 1.3 pounds (approx. 0.59 kg)
- Product Dimensions (LxWxH): 6.5 x 6.5 x 1.5 inches (approx. 16.5 x 16.5 x 3.8 cm)
- Manufacturer: HPE
8. Warranty and Support
8.1 Product Warranty
For detailed information regarding the warranty coverage for your HPE Aruba AP-304 Wireless Access Point, please refer to the warranty documentation included with your purchase or visit the official HPE Aruba website. Warranty terms and conditions may vary by region and purchase agreement.
8.2 Technical Support
If you require technical assistance or have questions not covered in this manual, please contact HPE Aruba technical support. Support resources, including knowledge bases, forums, and contact information, are available on the official HPE Aruba support portal.
- Online Support: Visit the HPE Aruba support website for documentation, FAQs, and software downloads.
- Contact Support: Refer to the HPE Aruba website for regional contact numbers and support options.
