Introduction
This manual provides essential information for the assembly, operation, and maintenance of your Sauder Dakota Pass Credenza, Model 420820. Please read these instructions carefully before beginning assembly or use to ensure proper setup and safe operation of the product.
The Sauder Dakota Pass Credenza is designed to accommodate televisions up to 70 inches and weighing 70 lbs or less. It features sliding barn doors, three adjustable shelves, and an enclosed back panel with cord access for organized media storage.
Safety Information
WARNING: Failure to follow these safety instructions may result in injury or damage to the product.
- Stability: Ensure the credenza is placed on a level surface. For added stability and to prevent tip-over, consider securing the unit to a wall using appropriate anti-tip hardware (not included, but recommended for child safety).
- Weight Limit: Do not exceed the maximum weight capacity of 70 lbs for the top surface. Distribute weight evenly across shelves.
- Door Operation: Keep fingers clear of sliding door mechanisms to prevent pinching. Operate doors smoothly and avoid forceful movements.
- Cord Management: Utilize the enclosed back panel with cord access to manage cables. Proper cord management helps prevent tripping hazards and reduces the risk of electrical fires.
- Assembly: Always follow the provided assembly instructions precisely. Do not skip steps or use unauthorized parts. Two people are recommended for assembly.
- Children and Pets: Keep small parts and assembly hardware away from children and pets during assembly. Do not allow children to climb on or play with the credenza.
Parts and Hardware
A comprehensive list of all parts and hardware required for assembly is included in the product packaging. Please verify that all components are present and undamaged before beginning assembly. If any parts are missing or damaged, refer to the Support Information section for assistance.
Setup and Assembly
Assembly of the Sauder Dakota Pass Credenza is designed to be straightforward with patented slide-on moldings. Please follow the step-by-step instructions provided in the separate assembly manual included in your product packaging. Ensure you have adequate space and the necessary tools (typically a Phillips head screwdriver and a hammer) before starting.
Key Assembly Tips:
- Organize all parts and hardware before you begin.
- Work on a soft, clean surface to prevent scratching the furniture.
- Do not overtighten screws, as this can damage the engineered wood.
- Periodically check and tighten all fasteners to maintain structural integrity.


Operating Instructions
The Dakota Pass Credenza is designed for ease of use and versatility.
- Sliding Barn Doors: The two barn-style doors slide smoothly along the top track. Gently push or pull the handles to move the doors left or right, revealing or concealing the central open storage area or the side compartments.
- Adjustable Shelves: The credenza features three adjustable shelves. To adjust a shelf, remove any items, lift the shelf, and reposition the shelf pins into the desired holes. Ensure all four pins are securely seated before placing items on the shelf.
- Cord Access: The enclosed back panel includes cutouts for cable management. Route power cords and audio/video cables through these openings to maintain a tidy appearance and prevent tangles.

Maintenance
To ensure the longevity and appearance of your Sauder Dakota Pass Credenza, follow these simple maintenance guidelines:
- Cleaning: Wipe surfaces with a damp cloth. Avoid using harsh chemicals, abrasive cleaners, or polishes that may damage the Craftsman Oak finish.
- Spills: Clean up spills immediately with a soft, dry cloth to prevent staining or moisture damage.
- Sunlight: Avoid prolonged exposure to direct sunlight, which can cause fading or discoloration.
- Heat: Do not place hot items directly on the surface. Use coasters or protective pads.
- Hardware: Periodically check all screws and fasteners to ensure they remain tight. Retighten as necessary to maintain structural integrity.
Troubleshooting
If you encounter any issues with your credenza, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Doors do not slide smoothly. | Debris in track, loose hardware, or misalignment. | Clean the sliding track. Check and tighten all door hardware. Ensure the credenza is on a level surface. |
| Credenza feels unstable or wobbly. | Uneven floor, loose fasteners, or incorrect assembly. | Adjust furniture levelers if present, or place shims under legs. Check and tighten all assembly fasteners. Review assembly instructions to ensure all steps were followed correctly. |
| Missing or damaged parts. | Packaging error or transit damage. | Do not proceed with assembly. Contact Sauder customer support for replacement parts. |
For issues not covered here, please contact Sauder customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Sauder |
| Model Number | 420820 |
| Product Dimensions (D x W x H) | 19.21" x 65.83" x 33.27" |
| Item Weight | 130 Pounds |
| Weight Limit (Top Surface) | 70 Pounds |
| Accommodates TV Size | Up to 70" |
| Material | Engineered Wood |
| Finish Type | Craftsman Oak Finish |
| Number of Shelves | 3 (Adjustable) |
| Special Features | Sliding Barn Doors, Adjustable Shelves, Cord Access |
| Assembly Required | Yes |
Warranty Information
The Sauder Dakota Pass Credenza comes with a 5-year warranty on parts. This warranty covers manufacturing defects and component failures under normal use. Please retain your proof of purchase for warranty claims. For detailed warranty terms and conditions, please visit the Sauder website or contact customer support.
Support Information
For assistance with assembly, missing parts, or any other inquiries regarding your Sauder Dakota Pass Credenza, please contact Sauder customer support:
- Website: sauder.com/service
- Phone: 800-523-3987 (Domestic Call Center)
- Additional Resources:
- Live Chat for on-demand support.
- Assembly Tip Videos for helpful insight.
- Replacement Parts for quick shipping.






