Motorola DROID Turbo 2 XT1585 User Manual

1. Introduction

This manual provides essential information for the proper use and maintenance of your Motorola DROID Turbo 2 XT1585 smartphone. Please read this guide thoroughly to ensure optimal performance and longevity of your device.

The Motorola DROID Turbo 2 XT1585 is an Android smartphone featuring a 2GHz Octa-Core processor, 32GB internal storage, and a 5.4-inch AMOLED display. It supports 4G LTE connectivity via Verizon and includes a 21 MP main camera.

An image of the Motorola DROID Turbo 2 XT1585 smartphone, featuring its white soft grip back and front display.

Key Features:

• System version Android 5.1.1 Lollipop (upgradeable to Android 7.0 Nougat)
• 64-bit Qualcomm Snapdragon 810 MSM8994 Octa-Core processor
• 3GB LPDDR4 RAM and 32GB internal storage (expandable up to 1TB via microSD)
• 5.4-inch AMOLED display with 1440x2560 pixels resolution
• Capacitive Multitouch touchscreen
• 21 MP main camera and front camera
• Fingerprint Recognition for biometric security
• Water Resistant design

2. Setup

2.1 Unboxing and Initial Inspection

Upon receiving your Motorola DROID Turbo 2 XT1585, carefully unbox the device. The package typically includes:

• Motorola DROID Turbo 2 XT1585 Smartphone
• Charger
• USB Cable
• Quick Start Guide

Inspect the phone for any visible damage. If any issues are found, contact your seller immediately.

2.2 Inserting the SIM Card

The Motorola DROID Turbo 2 XT1585 uses a Nano SIM card. Follow these steps to insert your SIM card:

1. Locate the SIM card tray on the side of the phone.
2. Use the SIM ejector tool (if provided, or a small paperclip) to gently press into the small hole on the tray. The tray will pop out.
3. Place your Nano SIM card into the tray with the gold contacts facing down and the cut corner aligned correctly.
4. Carefully push the tray back into the phone until it is flush with the side.

2.3 Charging the Device

Before first use, it is recommended to fully charge your phone. Connect the USB cable to the charger and then to the phone's Micro USB port. Plug the charger into a wall outlet. The battery indicator on the screen will show charging status.

2.4 Initial Power On and Setup

Press and hold the power button (usually on the right side) until the Motorola logo appears. Follow the on-screen prompts to complete the initial setup, which includes selecting your language, connecting to Wi-Fi, setting up your Google account, and configuring security features like fingerprint recognition.

3. Operating Your Device

3.1 Power On/Off and Restart

• To Power On: Press and hold the power button until the device vibrates and the Motorola logo appears.
• To Power Off: Press and hold the power button until the power options menu appears. Tap 'Power off'.
• To Restart: Press and hold the power button until the power options menu appears. Tap 'Restart'.

3.2 Touchscreen Navigation

The DROID Turbo 2 features a capacitive multitouch AMOLED display. Use gestures such as tap, double-tap, swipe, pinch-to-zoom, and long-press to navigate the interface and interact with applications.

3.3 Making Calls and Sending Messages

• Calls: Open the 'Phone' app, enter the number, and tap the call icon.
• Messages: Open the 'Messages' app, tap the new message icon, enter the recipient and your message, then tap send.

3.4 Connecting to Wi-Fi

1. Go to 'Settings' > 'Wi-Fi'.
2. Toggle Wi-Fi 'On'.
3. Select your desired network from the list and enter the password if prompted.

3.5 Using the Camera

Open the 'Camera' app. Tap the shutter button to take a photo. You can switch between the front and rear cameras, and adjust settings for various shooting modes. The rear camera is 21 MP and supports 4K UHD video capture.

3.6 Biometric Security (Fingerprint Recognition)

To set up fingerprint security, go to 'Settings' > 'Security' > 'Fingerprint'. Follow the on-screen instructions to register your fingerprints for unlocking the device and authorizing purchases.

4. Maintenance

4.1 Cleaning Your Device

To clean your phone, power it off and disconnect all cables. Use a soft, lint-free cloth slightly dampened with water or a screen cleaner. Avoid harsh chemicals, abrasive materials, or excessive moisture, especially near ports.

4.2 Battery Care

The DROID Turbo 2 XT1585 is equipped with a Lithium-Ion battery. To maximize battery life:

• Avoid extreme temperatures.
• Do not let the battery drain completely regularly.
• Use the original charger and USB cable for optimal charging.
• Manage background apps and screen brightness to conserve power.

4.3 Software Updates

Regularly check for and install software updates. These updates often include performance improvements, security patches, and new features. Go to 'Settings' > 'About phone' > 'System updates' to check for available updates.

4.4 Storage Management

Your device has 32GB of internal storage, with approximately 22GB available for user content. You can expand storage up to 1TB using a microSD card in the dedicated slot. Regularly review and delete unnecessary files, apps, and media to free up space.

4.5 Water Resistance

The device is rated as water resistant. This means it can withstand splashes and light rain, but it is not designed for submersion in water. Avoid exposing the phone to pressurized water, saltwater, or other liquids.

5. Troubleshooting

This section addresses common issues you might encounter with your Motorola DROID Turbo 2 XT1585.

5.1 Device Not Charging or Charging Slowly

• Ensure the USB cable is securely connected to both the phone and the charger, and the charger is firmly plugged into a working power outlet.
• Try using a different USB cable and charger to rule out faulty accessories.
• Inspect the charging port on the phone for any debris or damage.
• Sometimes, the charging connection can be sensitive; try adjusting the cable slightly in the port to find a stable connection.

5.2 Poor Battery Life

• Reduce screen brightness and set a shorter screen timeout.
• Disable Wi-Fi, Bluetooth, and GPS when not in use.
• Close unnecessary background applications.
• Check 'Battery usage' in 'Settings' to identify apps consuming the most power.
• Consider a factory reset if battery drain is severe and persistent after trying other solutions.

5.3 Software Issues or 'No Command' Error

• If your device displays a 'No Command' error after a system update, try restarting the phone.
• If the issue persists, you may need to perform a factory reset. Warning: A factory reset will erase all data on your phone. Back up important data before proceeding.
• For persistent software issues, contact Motorola support or your service provider.

5.4 Screen or Display Problems

• If parts of the screen are unresponsive, try restarting the device.
• Ensure the screen is clean and free of moisture or debris.
• If the issue is related to physical damage or persistent unresponsiveness, professional repair may be required.

5.5 Random Restarts or Freezing

• Restart the phone.
• Clear cache partition (refer to online resources for specific steps for your model).
• Uninstall recently installed apps that might be causing conflicts.
• Perform a factory reset as a last resort.

5.6 SD Card Not Reading

• Ensure the microSD card is properly seated in its slot.
• Try removing and reinserting the card.
• Test the microSD card in another device to determine if the card itself is faulty.
• If the card works elsewhere, consider formatting the card (Warning: This will erase all data on the card) or performing a factory reset on the phone.

6. Specifications

Detailed technical specifications for the Motorola DROID Turbo 2 XT1585:

7. Warranty and Support

7.1 Warranty Information

Your Motorola DROID Turbo 2 XT1585 comes with a 90-day limited warranty. This warranty covers defects in materials and workmanship under normal use. Please refer to the warranty documentation provided with your purchase for full terms and conditions.

7.2 Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact:

• Motorola Support: Visit the official Motorola support website for your region.
• Seller Support: If purchased from a reseller, contact their customer service for assistance, especially regarding renewed product specific issues.
• Verizon Support: For network-related issues or service inquiries, contact Verizon customer service.

When contacting support, have your device model (XT1585) and serial number (IMEI) ready.