Baseus NGH02-2V

Baseus NGH02-2V Earphone/Encok Wire Earphone H02 User Manual

Model: NGH02-2V | Brand: Baseus

1. Introduction

Thank you for choosing the Baseus NGH02-2V Earphone/Encok Wire Earphone H02. This manual provides essential information for the proper use, setup, and maintenance of your new earphones. Please read it thoroughly before use and retain it for future reference.

The Baseus Encok H02 earphones are designed to deliver clear audio with a comfortable in-ear fit and convenient inline controls. This product is known for its functionality and quality, reflecting Baseus's commitment to user experience.

2. What's in the Box

Upon opening the package, please ensure all components are present and in good condition.

Baseus Encok H02 Earphones retail packaging

Figure 2.1: Retail packaging of the Baseus Encok H02 Earphones, showing the white and gold color variant.

3. Product Overview and Features

The Baseus Encok H02 earphones feature a wired design for reliable connectivity and high-quality audio. Key components include the earbuds, the inline remote control, and the 3.5mm audio jack.

Baseus Encok H02 Earphones with inline controls and 3.5mm jack

Figure 3.1: Close-up view of the Baseus Encok H02 Earphones, highlighting the earbuds, inline remote with volume and multi-function buttons, and the 3.5mm audio jack.

Baseus Encok H02 Earbuds showing L/R markings

Figure 3.2: Detailed view of the left and right earbuds of the Baseus Encok H02, showing the ergonomic design and L/R indicators for proper wearing.

Full view of Baseus Encok H02 Earphones cable and components

Figure 3.3: Full length view of the Baseus Encok H02 Earphones, illustrating the cable length, inline remote, and 3.5mm connector.

4. Setup and Connection

The Baseus Encok H02 earphones are designed for simple plug-and-play operation.

  1. Identify the Audio Port: Locate the 3.5mm audio jack on your device (smartphone, tablet, laptop, MP3 player, etc.). This port is typically marked with a headphone icon.
  2. Insert the Jack: Gently insert the 3.5mm audio jack of the Baseus Encok H02 earphones into your device's audio port until it clicks into place.
  3. Wear the Earphones: Place the earbuds into your ears. Ensure the 'L' (Left) earbud goes into your left ear and the 'R' (Right) earbud goes into your right ear for optimal sound experience.
  4. Adjust Volume: Begin playing audio on your device and adjust the volume using your device's volume controls or the inline remote on the earphone cable.

5. Operating Instructions

The inline remote control allows for convenient management of audio playback and calls.

5.1. Music Playback Control

5.2. Call Management

6. Maintenance and Care

Proper care will extend the lifespan of your earphones and maintain optimal performance.

7. Troubleshooting

If you encounter issues with your Baseus Encok H02 earphones, refer to the following common solutions:

ProblemPossible CauseSolution
No sound or low volume
  • Earphones not fully plugged in.
  • Device volume too low or muted.
  • Incorrect audio output selected on device.
  • Damaged cable or jack.
  • Ensure the 3.5mm jack is fully inserted into the device's audio port.
  • Increase the volume on your device and/or using the inline remote.
  • Check your device's audio settings to ensure output is directed to the headphone jack.
  • Test with another device to rule out earphone damage. If damaged, replacement may be necessary.
Sound distortion or crackling
  • Loose connection.
  • Dirty audio jack or port.
  • Audio file quality.
  • Re-insert the 3.5mm jack firmly.
  • Clean the audio jack and device port with a dry cotton swab.
  • Try playing a different audio file or streaming service to check if the issue persists.
Inline remote not responding
  • Incompatibility with device.
  • Damaged remote.
  • Ensure your device supports standard 3.5mm inline remote controls.
  • Test with another device. If it still doesn't work, the remote may be damaged.

8. Specifications

Model Name:NGH02-2V
Brand:Baseus
Color:White & Gold
Form Factor:In Ear
Connectivity Technology:Wired (3.5mm Jack)
Control Method:Inline Remote Buttons
Material:Plastic
Cable Length (approx.):47.24 inches (1.2 meters)
Item Weight:0.528 ounces (approx. 15 grams)
Included Components:Main unit only

9. Warranty and Support

Baseus products are manufactured to high quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included with your purchase or visit the official Baseus website.

Official Baseus Store: Visit the Baseus Store on Amazon

Please have your product model number (NGH02-2V) and purchase details ready when contacting support.

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