Venus Magma Plus 15GV 2000-Watt Water Heater User Manual

1. Introduction

This manual provides essential information for the safe and efficient operation of your Venus Magma Plus 15GV 2000-Watt Storage Water Heater. Please read these instructions carefully before installation and use, and retain them for future reference. This water heater is designed to provide hot water for domestic use, featuring a 15-liter capacity, 2000-watt heating element, and a 4-star BEE rating for energy efficiency.

Key features include:

• Porcelain Enamel Glasslined Tank: Ensures durability and protection against corrosion.
• Glasslined Double Ceramic Heating Elements: Provides efficient heating and extended lifespan.
• Scale Guard Technology: Reduces scale deposits, minimizing stress on the heating element and improving efficiency.
• Capillary Thermostat: Allows precise temperature setting by the user.
• 8 Bar Pressure Rating: Suitable for high-rise buildings and pressure pump applications.

Image 1.1: Front view of the Venus Magma Plus 15GV Water Heater in Ivory color.

2. Safety Information

WARNING: Failure to follow these safety instructions could result in electric shock, fire, property damage, or personal injury.

• Ensure the water heater is installed by a qualified technician in accordance with local regulations and this manual.
• Do not operate the water heater if it is damaged or malfunctioning. Disconnect power immediately.
• Never attempt to repair the water heater yourself. Contact authorized service personnel.
• Ensure proper grounding to prevent electric shock.
• Do not block the pressure relief valve. Regular inspection of the pressure relief valve is recommended.
• Keep flammable materials away from the water heater.
• The water heater must be filled with water before switching on the power supply.
• Children should be supervised to ensure they do not play with the appliance.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

3. Package Contents

Carefully unpack the box and ensure all items are present and undamaged. If any items are missing or damaged, contact your retailer immediately.

• 1 x Venus Magma Plus Storage Water Heater
• 2 x Flexible Hoses (Connection Pipes)
• 1 x Multi-Function Valve (MFV)
• 1 x User Manual (This document)
• 2 x Screws (for wall mounting)
• Installation Kit
• Wall fixing card

Image 3.1: The water heater shown with icons indicating included flexible pipes and free installation service (terms and conditions apply).

4. Installation

Installation should only be performed by a qualified and authorized technician. Incorrect installation can lead to product damage, injury, and void the warranty.

4.1 Site Selection

• Choose a location that is easily accessible for maintenance and away from direct sunlight or freezing temperatures.
• Ensure the wall is strong enough to support the full weight of the water heater when filled with water (approx. 15 kg + 15 liters = 30 kg).
• The location should have proper ventilation and drainage.

4.2 Mounting the Water Heater

1. Use the provided wall fixing card to mark the drilling points on the wall.
2. Drill holes and insert appropriate wall plugs.
3. Secure the mounting bracket (if separate) or the water heater directly to the wall using the provided screws.
4. Ensure the water heater is level and securely fastened.

4.3 Plumbing Connections

1. Connect the cold water inlet pipe to the blue marked inlet on the water heater.
2. Connect the hot water outlet pipe to the red marked outlet on the water heater.
3. Install the Multi-Function Valve (MFV) on the cold water inlet line as per the diagram in the full installation guide. This valve acts as a non-return valve, pressure relief valve, and drain valve.
4. Ensure all connections are tight and leak-free.
5. Open the hot water tap in your bathroom to allow air to escape while the tank fills with water.
6. Once water flows steadily from the hot water tap, close the tap. The tank is now full.

4.4 Electrical Connections

• Ensure the main power supply is OFF before making any electrical connections.
• Connect the water heater to a dedicated electrical circuit with appropriate earthing.
• The electrical wiring must comply with local electrical codes.
• The water heater requires a 2000-watt, 242-volt supply.

Image 4.1: Internal view illustrating the Porcelain Enamel Glass Lined Tank, designed for corrosion resistance and durability.

5. Operating Instructions

5.1 Initial Start-up

1. Ensure the water heater tank is completely filled with water (as described in Section 4.3).
2. Switch on the main power supply to the water heater.
3. The indicator light on the water heater will illuminate, indicating that the heating process has begun.

5.2 Setting Water Temperature

• The Venus Magma Plus features a capillary thermostat with a temperature control knob, usually located at the bottom or front of the unit.
• Rotate the knob clockwise to increase the desired water temperature and counter-clockwise to decrease it.
• The water heater will automatically switch off once the set temperature is reached and switch on again when the temperature drops.

5.3 Energy Saving Tips

• Set the temperature to a comfortable level, typically between 45°C and 55°C, to avoid unnecessary energy consumption.
• Switch off the water heater when not in use for extended periods.
• Ensure proper insulation of hot water pipes to minimize heat loss.

Image 5.1: Visual representation of key features: Glasslined Double Ceramic Heating Elements, Scale Guard Technology, and a 5-year guarantee on the inner tank.

6. Maintenance

Regular maintenance ensures the longevity and efficient operation of your water heater. Always disconnect the power supply before performing any maintenance.

6.1 Draining the Water Heater

Draining the water heater may be necessary for maintenance, relocation, or if there's a risk of freezing.

1. Switch off the power supply to the water heater.
2. Close the cold water inlet valve to the water heater.
3. Open a hot water tap in your home to relieve pressure.
4. Open the drain valve on the Multi-Function Valve (MFV) or the dedicated drain valve (if present) and allow the water to drain completely.

6.2 Cleaning

• Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
• Periodically check the inlet and outlet connections for any signs of leakage or corrosion.

6.3 Anode Rod Inspection (Recommended Annually)

The anode rod helps protect the inner tank from corrosion. It should be inspected and replaced periodically by a qualified technician, especially in areas with hard water. Refer to the detailed service manual for instructions or contact Venus customer support.

7. Troubleshooting

Before contacting customer service, please refer to the following common issues and their solutions.

8. Specifications

Image 8.1: Dimensional drawing of the Magma Plus 15L water heater, showing a height of 505mm and width/depth of 313mm.

Image 8.2: Guide to determine water heater capacity based on intended use and family size, showing 15-25 liters suitable for bathing (shower/bathtub) for 2-3 members.

9. Warranty and Support

9.1 Warranty Information

• Inner Tank: 5 Years Guarantee
• Heating Element: 2 Years Guarantee
• Product: 2 Years Guarantee

The warranty covers manufacturing defects under normal use. It does not cover damage due to improper installation, misuse, neglect, unauthorized repairs, or acts of nature. Please retain your purchase receipt for warranty claims.

9.2 Customer Support

For installation assistance, service requests, or any queries regarding your Venus water heater, please contact Venus Home Appliances customer support.

Manufacturer: VENUS HOME APPLIANCES PVT LTD

Address: No. 4/993, Kamaraj St, Annai Indira Nagar, Perungudi, Chennai

Contact Number: 8144666999 (as per product information)

You can also visit the official Venus website for more information and to locate service centers.