Introduction
The ReTrak Utopia 360° Virtual Reality Headset provides an immersive experience for 3D movies, games, and VR applications. This manual guides you through the setup, operation, and maintenance of your headset and its accompanying Bluetooth controller.
Included Components:
- Virtual Reality Headset
- Bluetooth Controller
Setup
1. Inserting Your Smartphone
Open the front compartment of the headset. Carefully place your smartphone into the designated holder, ensuring it is centered for optimal viewing. Close the compartment securely. A QR code is located inside the compartment for compatibility with VR apps.

Image: ReTrak Utopia 360° VR Headset with a smartphone inserted, showing the dual-screen VR display.
2. Adjusting the Headset
Adjust the elastic straps to comfortably fit your head, ensuring the headset is snug but not too tight. Use the focus knobs located on the top of the headset to achieve a clear image. Adjust the interpupillary distance (IPD) by moving the lenses left or right until the two images merge into one clear picture.
3. Bluetooth Controller Setup
The Bluetooth controller requires 2x AAA batteries (not included). Open the battery compartment on the controller and insert the batteries, observing the correct polarity. Power on the controller and pair it with your smartphone via Bluetooth settings. The controller is compatible with both Android and iOS devices.

Image: ReTrak Utopia 360° VR Headset and Bluetooth Controller.
Operating
1. Using VR Applications
Download VR-compatible applications from your device's app store. Launch the desired app on your smartphone before inserting it into the headset. The headset provides a full 360° experience, allowing seamless vision from any angle.
2. Augmented Reality (AR) Mode
For augmented reality experiences, slide open the front cover of the headset to expose your smartphone's camera. This allows the camera to capture your surroundings while overlaying digital content.
3. Controller Functions
The Bluetooth controller features an 8-button layout and a joystick for navigation and interaction within VR and AR applications. Refer to individual app instructions for specific controller mappings.
Maintenance
1. Cleaning
Use the provided cleaning cloth or a soft, dry microfiber cloth to gently wipe the lenses. Avoid using abrasive materials or chemical cleaners. For the headset body, wipe with a damp cloth and mild soap if necessary, then dry thoroughly.
2. Storage
Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Ensure the lenses are protected from scratches.
Troubleshooting
If you experience difficulties, please refer to the following common issues or contact support.
- Blurry Vision: Adjust the focus knobs on top of the headset until the image is clear.
- Light Leakage: Ensure the headset straps are adjusted for a snug fit around your face to minimize external light.
- Controller Not Connecting: Verify that the batteries are correctly inserted and charged. Re-pair the controller via your device's Bluetooth settings.
- Phone Holder Issues: The phone holder is designed to be flexible. Handle with care when inserting and removing your smartphone to prevent damage.
Specifications
- Product Dimensions: 7.5 x 6.25 x 4 inches
- Item Weight: 14.1 ounces (0.4 Kilograms)
- Model Number: EUVRC
- Operating System Compatibility: Android, iOS
- Connectivity Technology: Bluetooth
- Special Features: Fast Charging, Sweatproof (referring to general features, not necessarily headset itself), Dual adjustable focus, Form-fit cushion, Sliding cover for AR
- Field Of View: 360 Degrees
- Color: Black
Warranty and Support
For further assistance, questions, or troubleshooting regarding your ReTrak Utopia 360° Virtual Reality Headset, please contact support at support@myretrak.com or visit the official website for additional resources and compatible apps at www.myretrak.com/vr.





