Ematic EMW4001 Full Motion Articulating Tilt Universal Wall Mount Instruction Manual

1. Introduction

Thank you for choosing the Ematic EMW4001 Full Motion Articulating Tilt Universal Wall Mount. This manual provides essential instructions for safe installation, operation, and maintenance of your TV wall mount. Please read this manual thoroughly before installation to ensure correct setup and to prevent damage or injury. This mount is designed for televisions ranging from 17 to 55 inches.

2. Safety Information

WARNING: Failure to read and follow all instructions can result in personal injury, property damage, or voiding of your warranty. The manufacturer is not responsible for damage or injury caused by incorrect assembly or use.

• Do not install this product on walls that are not structurally sound. Ensure the mounting surface can support the combined weight of the mount and the television.
• Never exceed the maximum weight capacity of the mount. Refer to your product packaging or manufacturer's website for specific weight limits.
• Use only the provided mounting hardware. If you are unsure about the type of wall you have, consult a qualified professional installer.
• Keep all small parts and packaging materials away from children, as they may pose a choking hazard.
• Always have at least two people assist with the installation of the TV mount and the lifting of the television.
• Check all connections and fasteners periodically to ensure they remain secure.

3. Package Contents

Please verify that all components are present and undamaged before installation. If any parts are missing or damaged, contact customer support.

• Wall Plate Assembly
• TV Bracket Arms (2)
• Mounting Hardware Kit (screws, anchors, washers, spacers)
• 6-foot HDMI Cable
• Instruction Manual

4. Tools Required

The following tools are typically required for installation (not included):

• Pencil
• Tape Measure
• Stud Finder (for wood stud walls)
• Drill with appropriate drill bits
• Level
• Phillips Head Screwdriver
• Socket Wrench (optional, for lag bolts)

5. Setup and Installation

Before you begin, ensure you have all necessary tools and components. It is highly recommended to have a second person assist with the installation.

5.1 Pre-Installation Checklist

• Wall Type: Identify if your wall is wood stud, concrete, or brick. Different wall types require specific mounting hardware and procedures.
• TV VESA Pattern: Check the VESA mounting holes on the back of your TV. The mount supports various VESA patterns.
• TV Weight: Confirm your TV's weight does not exceed the mount's maximum weight capacity.

5.2 Step-by-Step Installation

1. Locate Wall Studs (for Wood Stud Walls): Use a stud finder to locate the center of two adjacent wood studs. Mark the centers with a pencil. For concrete/brick walls, skip this step and proceed to mark desired mounting height.
2. Mark Drilling Positions: Hold the wall plate assembly against the wall at your desired height and level it. Mark the pilot hole locations through the mounting holes on the wall plate. Ensure marks are centered on studs for wood walls.
3. Drill Pilot Holes: Drill pilot holes at the marked locations. The drill bit size will vary depending on your wall type and chosen hardware (refer to hardware kit instructions).
4. Attach Wall Plate to Wall: Align the wall plate with the drilled holes. Secure the wall plate to the wall using the appropriate lag bolts and washers. Tighten firmly but do not overtighten.
5. Attach TV Brackets to TV: Carefully place your TV face down on a soft, clean surface. Attach the two TV bracket arms to the back of your TV using the appropriate screws, washers, and spacers from the hardware kit. Ensure the brackets are centered and securely fastened.
6. Hang TV on Wall Plate: With assistance, carefully lift the TV with the attached brackets and hook them onto the wall plate assembly. Ensure the brackets are properly seated and engaged with the mount.
7. Secure TV to Mount: Locate the safety screws or locking mechanisms on the bottom of the TV brackets. Tighten these screws to secure the TV to the wall mount, preventing accidental dislodging.
8. Connect HDMI Cable: Use the included 6-foot HDMI cable to connect your TV to your desired media device. Route cables neatly using cable ties or management clips (not included) if desired.

6. Operating Instructions

The Ematic EMW4001 mount offers full motion capabilities for optimal viewing angles.

• Swivel: Gently push or pull the TV to swivel it left or right. The articulating arm allows for a wide range of horizontal movement.
• Tilt: To adjust the vertical tilt, loosen the tilt adjustment knobs (if present, typically on the TV brackets), adjust the TV to the desired angle (up to 15 degrees), and then re-tighten the knobs to secure the position.
• Extend/Retract: Carefully pull the TV away from the wall to extend the arm, or push it back towards the wall to retract it. Ensure cables are not pinched during movement.

Always move the TV smoothly and avoid sudden, forceful movements.

7. Maintenance

Regular maintenance ensures the longevity and safe operation of your TV mount.

• Cleaning: Wipe the mount with a soft, dry cloth. Do not use abrasive cleaners or solvents, as they may damage the finish.
• Periodic Checks: Every few months, check all screws, bolts, and connections to ensure they are still tight and secure. Re-tighten any loose fasteners.
• Lubrication: The articulating joints are designed for smooth movement and generally do not require lubrication. If movement becomes stiff, consult customer support.

8. Troubleshooting

If you encounter issues with your Ematic EMW4001 mount, refer to the following common problems and solutions:

• TV is not level: Ensure the wall plate is perfectly level during installation. Some mounts have post-installation leveling adjustments on the TV brackets; consult the specific hardware for your model.
• TV feels unstable: Double-check that all mounting screws (wall plate to wall, brackets to TV, and safety screws) are securely tightened. Ensure the wall structure is adequate.
• Difficulty adjusting movement: Ensure no cables are snagged. If the tilt mechanism is stiff, loosen the tilt adjustment knobs slightly before adjusting, then re-tighten.
• Missing parts: Review the 'Package Contents' section. If parts are missing, contact Ematic customer support immediately.

9. Specifications

10. Warranty and Support

For warranty information, please refer to the warranty card included with your product or visit the official Ematic website. For technical support or inquiries regarding your Ematic EMW4001 mount, please contact Ematic customer service.

Ematic Customer Support:
Website: www.ematic.us/support (Example Link - please verify official website)
Phone: Refer to Ematic's official website for current contact numbers.