Introduction
Thank you for choosing the Dimplex Stockbridge Electric Fireplace. This freestanding electric fireplace combines traditional aesthetics with modern technology, featuring the patented Optimyst 3D flame effect, which uses cold water vapor to create a realistic fire illusion. It offers both ambient flame effects and a powerful heating function, making it a versatile addition to any room. This manual provides essential information for safe operation, setup, maintenance, and troubleshooting.
The Stockbridge fireplace is designed for ease of use, requiring no complex installation. Simply plug it into a standard electrical outlet to enjoy its warmth and visual appeal.
Important Safety Information
Please read all instructions carefully before using this appliance. Failure to follow these instructions may result in electric shock, fire, or personal injury.
- Always plug the fireplace directly into a wall outlet. Never use an extension cord or relocatable power tap (outlet/power strip).
- Do not operate any fireplace with a damaged cord or plug, or if the fireplace has malfunctioned, been dropped, or damaged in any manner.
- Do not use outdoors. This fireplace is intended for indoor use only.
- Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1 meter (3 feet) from the front of the fireplace.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- Always unplug the fireplace when not in use.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Package Contents
Upon unpacking, please ensure all items are present and undamaged:
- Dimplex Stockbridge Electric Fireplace Unit
- Remote Control
- Decorative Wooden Log Set
- User Manual (this document)
Setup
The Dimplex Stockbridge fireplace is designed for simple plug-and-play operation, requiring no complex installation or assembly.
- Unpacking: Carefully remove the fireplace from its packaging. Retain packaging for future transport or storage.
- Placement: Place the freestanding fireplace on a firm, level surface. Ensure there is adequate clearance from combustible materials (refer to Safety Information). The compact dimensions (62 cm W x 66 cm H x 39 cm D) allow for flexible placement within your living space.
- Power Connection: Plug the power cord directly into a standard 230V electrical wall outlet. Do not use extension cords or power strips.
- Log Set Installation: Carefully place the decorative wooden log set onto the grate inside the fireplace viewing area.
Operating Instructions
The Dimplex Stockbridge fireplace can be operated using the controls located directly on the unit or via the included remote control.
Optimyst Flame Effect
The unique Optimyst flame effect creates a realistic 3D fire illusion using cold water vapor and LED lighting. This effect can be operated independently of the heating function, consuming approximately 200W (about 6 cents per hour).
Heating Function
The fireplace features a powerful fan heater with two heat settings:
- Setting 1: 1000W
- Setting 2: 2000W
These settings are capable of heating rooms up to 40 square meters. The integrated thermostat allows you to maintain your desired room temperature.
Controls
The control panel is discreetly located on the unit, typically behind the front doors or beneath the grate. The remote control provides convenient operation from a distance.
Remote Control Functions:
- Power Button: Turns the unit on/off.
- Flame Effect Button: Activates/deactivates the Optimyst flame effect.
- Heat Settings Button: Cycles through 1000W, 2000W, and off.
- Thermostat Control: Adjusts the desired room temperature.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your Dimplex Stockbridge fireplace.
Water Tank for Optimyst Effect
The Optimyst flame effect requires water atomization. The water tank, typically located beneath the log set, will need periodic refilling with distilled water to prevent mineral buildup. Refer to the specific instructions for accessing and refilling the water tank in your model.
- Refilling: When the flame effect diminishes or stops, the water tank is likely empty. Turn off and unplug the unit before refilling.
- Cleaning: Periodically clean the water tank and transducer unit to prevent mineral deposits and ensure proper mist production. Use a soft brush and mild detergent if necessary, rinsing thoroughly.
General Cleaning
- Exterior: Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners or polishes.
- Air Vents: Ensure the air intake and exhaust vents are clear of dust and debris. Use a vacuum cleaner with a brush attachment to gently clean these areas.
- Glass: Clean the glass viewing panel with a soft, lint-free cloth and a non-abrasive glass cleaner.
Always unplug the fireplace from the power outlet before performing any cleaning or maintenance.
Troubleshooting
If you experience issues with your Dimplex Stockbridge fireplace, consult the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power to the unit; Power switch off; Remote control battery dead. | Check if the unit is plugged in securely. Ensure the wall outlet is functional. Turn on the main power switch on the unit. Replace remote control batteries. |
| No flame effect. | Water tank empty; Transducer dirty or faulty; Flame effect not activated. | Refill the water tank with distilled water. Clean the transducer unit. Ensure the flame effect button is pressed. |
| No heat output. | Heat function not activated; Thermostat set too low; Overheat protection activated. | Activate the heat function. Increase the thermostat setting. Unplug the unit for 15 minutes to reset overheat protection, then plug back in. Ensure air vents are not blocked. |
| Unusual noise or smell. | Dust buildup; Component issue. | Unplug the unit and clean air vents. If the issue persists, discontinue use and contact customer support. |
If the problem persists after attempting these solutions, please contact Dimplex customer support.
Specifications
| Brand | Dimplex |
| Model | E1012200 (Stockbridge) |
| Color | Matte Black |
| Dimensions (W x H x D) | 62 cm x 66 cm x 39 cm |
| Weight | 15.6 kg |
| Power (Heating) | 1000W / 2000W (Switchable) |
| Power (Flame Effect Only) | 200W |
| Voltage | 230 Volts |
| Material | Alloy Steel |
| Special Features | Optimyst 3D Flame Effect, Heating Function, Remote Control Included |
| Installation Type | Freestanding |
Warranty
This Dimplex product comes with a limited warranty. Please refer to the warranty card included with your purchase or visit the official Dimplex website for detailed terms and conditions regarding warranty coverage and duration.
Customer Support
For technical assistance, spare parts, or any inquiries not covered in this manual, please contact Dimplex customer support. Contact information can typically be found on the Dimplex website or on the product packaging.
Online Resources: Visit the official Dimplex website for FAQs, product registration, and additional support materials.
