Product Overview
The Seagate Backup Plus Hub is a high-capacity external desktop hard drive designed for both Mac and Windows operating systems. It offers substantial storage for your digital life and features convenient front-facing USB 3.0 ports for charging mobile devices and transferring files from various sources.
This device simplifies data management with options for one-click backups and scheduled automatic backups using Seagate Toolkit software.

Image: Front view of the Seagate Backup Plus Hub, showcasing its sleek black design and dual front-facing USB ports.
Setup Guide
- Unboxing and Initial Connection: Carefully remove the Seagate Backup Plus Hub from its packaging. Connect the provided power adapter to the drive and plug it into a power outlet.
- Connecting to Computer: Use the included USB 3.0 cable to connect the drive to your computer's USB port. The device is designed for plug-and-play functionality.
- Driver Installation (for Mac users): For seamless operation between Windows and Mac, install the provided NTFS driver for Mac. This allows full read/write access on both operating systems without reformatting.
- Software Installation: Download and install the Seagate Toolkit software. This software enables features like one-click backups and scheduling automatic backups.

Image: The Seagate Backup Plus Hub connected to both a PC and a Mac, demonstrating its cross-platform compatibility.
Operating Instructions
- Data Storage: Utilize the 8TB capacity to store and access a vast amount of content, including documents, photos, videos, and more.
- One-Click Backup: With the Seagate Toolkit software, perform quick, one-click backups of your important files.
- Scheduled Backups: Configure automatic daily, weekly, or monthly backups to ensure your data is always protected.
- USB Hub Functionality: The dual front-facing USB 3.0 ports allow you to:
- Charge mobile devices (e.g., smartphones, tablets, USB game controllers).
- Transfer files from cameras, USB keys, and other external devices directly through the hub.

Image: Close-up of the Seagate Backup Plus Hub's front panel, highlighting the two accessible USB 3.0 ports for easy connections.

Image: A computer screen displaying the Seagate Toolkit software interface, showing options for customizing backup schedules.
Video: An overview of the Seagate Backup Plus Desktop external hard drive, demonstrating its physical features and connectivity options. This video highlights the ease of use and integration with a desktop setup.
Maintenance
To ensure the longevity and optimal performance of your Seagate Backup Plus Hub, consider the following:
- Monitor Storage Capacity: Regularly check the available storage space to prevent the drive from becoming full, which can impact performance.
- Proper Shutdown: Always safely eject the drive from your computer before disconnecting it or powering it off to prevent data corruption.
- Physical Care: Keep the drive in a stable, well-ventilated area. Avoid exposing it to extreme temperatures, humidity, or direct sunlight.
- Firmware Updates: Periodically check the Seagate support website for any available firmware updates for your model to ensure the latest performance and stability improvements.
Troubleshooting
- Drive Not Recognized:
- Ensure the power adapter is securely connected and the drive is powered on.
- Verify the USB cable is properly connected to both the drive and the computer.
- Try connecting the drive to a different USB port on your computer.
- If on Mac, ensure the NTFS driver is correctly installed.
- Restart your computer and then reconnect the drive.
- I/O Error Messages:
- This can sometimes occur with extended use. Try rebooting your computer or disconnecting and reconnecting the drive.
- Ensure the drive is not overheating. Provide adequate ventilation around the device.
- Drive Getting Warm:
- It is normal for hard drives to generate some heat during operation. However, excessive warmth might indicate poor ventilation. Ensure the drive is placed in an open area with good airflow.
- Avoid stacking other devices on top of the drive.
- Data Loss/Drive Wipes Out:
- While rare, unexpected data loss can occur. Always maintain multiple backups of critical data.
- Utilize the Seagate Toolkit's scheduled backup feature to minimize the risk of losing data.
- Refer to the "Warranty and Support" section for information on Rescue Data Recovery Services.
Specifications
| Feature | Detail |
|---|---|
| Digital Storage Capacity | 8 TB |
| Hard Drive Type | Desktop External Hard Drive |
| Model Number | STEL8000100 |
| Interface | USB 3.0 |
| Number of USB 3.0 Ports | 3 (including dual front-facing ports) |
| Hardware Platform | PC; Mac |
| Item Weight | 2.34 pounds |
| Product Dimensions (LxWxH) | 4.65 x 1.61 x 7.8 inches |
| Manufacturer | Seagate |
| Included in Box | Backup Plus Hub 8TB USB3.0, Power Adapter, USB 3.0 Cable |
Warranty and Support
- Limited Warranty: The Seagate Backup Plus Hub comes with a two-year limited warranty.
- Rescue Data Recovery Services: Enjoy two years of Rescue Data Recovery Services for added peace of mind against unexpected data loss.
- Adobe Creative Cloud Photography Plan: A complimentary four-month membership to the Adobe Creative Cloud Photography plan’s photo and video editing apps is included. (Must be redeemed within 1 year of drive registration. Not available in all countries.)
- Official Documentation:




