Important Safety Information
Before operating your new Hisense FC72D7AWD chest freezer, please read this manual thoroughly. It contains important safety information, installation instructions, and operational guidelines to ensure safe and efficient use of the appliance. Keep this manual for future reference.
- Ensure the freezer is properly grounded.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Keep ventilation openings clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
Setup and Installation
Unpacking
Carefully remove all packaging materials, including foam and adhesive tape. Dispose of packaging materials responsibly. Ensure no parts are missing or damaged. It is recommended to keep the packaging materials for potential future transport of the appliance.
Placement
Place the freezer on a firm, level surface that can support its weight when fully loaded. Avoid placing the freezer in direct sunlight, near heat sources (e.g., stove, heater), or in extremely cold environments. Ensure adequate air circulation around the unit. Leave at least 4 inches (10 cm) of space at the back and sides for proper ventilation.
This chest freezer is designed for freestanding installation only and should not be recessed or built-in.

Figure 1: Hisense FC72D7AWD Chest Freezer with the lid open, revealing the interior storage space and a removable wire basket.
Electrical Connection
Before plugging in the freezer, allow it to stand upright for at least 2-4 hours. This allows the refrigerant fluids to settle, preventing potential damage to the cooling system. Connect the freezer to a dedicated, grounded 120 Volt, 60 Hz AC outlet. Do not use extension cords or adapter plugs.
Initial Cleaning
Before storing food, clean the interior of the freezer with a mild detergent and warm water. Wipe dry thoroughly.
Operating Instructions
Temperature Control
The temperature control dial is located on the lower right front of the freezer. Turn the dial to adjust the internal temperature. Settings range from 'MIN' (least cold) to 'MAX' (coldest). For general use, a mid-range setting is often sufficient. Allow several hours for the temperature to stabilize after making adjustments.

Figure 2: Front view of the Hisense FC72D7AWD Chest Freezer, highlighting the external temperature control dial and power indicator light.
Power Light
A power indicator light is located near the temperature control dial. This light illuminates when the freezer is receiving power and operating correctly.
Wire Basket
The freezer includes a removable wire basket for organizing smaller items or frequently accessed foods. This helps prevent items from being lost at the bottom of the freezer.
Loading Food
For optimal performance, do not overload the freezer. Allow space for air to circulate around items. Avoid placing hot food directly into the freezer; allow it to cool to room temperature first.
Low Noise Operation
The Hisense FC72D7AWD is designed for low noise operation, ensuring minimal disturbance in your home environment.
Maintenance
Defrosting
This is a manual defrost freezer. Defrost when the frost layer reaches approximately 1/4 to 1/2 inch (0.6 to 1.2 cm) thick. To defrost:
- Unplug the freezer from the power outlet.
- Remove all food items and store them in another freezer or cooler.
- Open the drain plug located at the bottom front of the freezer and place a shallow pan or towel underneath to collect water.
- Leave the lid open to allow the frost to melt naturally. You can place bowls of hot water inside to speed up the process. Do not use sharp objects to remove ice.
- Once defrosted, clean and dry the interior thoroughly before plugging it back in and returning food.

Figure 3: Top view of the Hisense FC72D7AWD Chest Freezer, illustrating the lid and hinge mechanism.
Cleaning
Clean the interior and exterior of the freezer regularly with a mild detergent and warm water. Avoid abrasive cleaners or solvents. Ensure the freezer is unplugged before cleaning.
Power Cord Care
Regularly inspect the power cord for any signs of damage. If the power cord is damaged, it must be replaced by the manufacturer or a qualified service agent to avoid a hazard.
Troubleshooting
If you experience issues with your freezer, consult the following table before contacting service.
| Problem | Possible Cause | Solution |
|---|---|---|
| Freezer does not operate. | No power to the unit. | Check if the power cord is securely plugged into the outlet. Check the circuit breaker or fuse. |
| Freezer is not cold enough. | Temperature control set too warm. Lid not closed properly. Excessive frost build-up. | Adjust the temperature control to a colder setting. Ensure the lid is fully closed. Defrost the freezer if frost is thick. |
| Excessive noise. | Freezer is not level. Objects vibrating against the unit. | Ensure the freezer is on a level surface. Move any objects away from the freezer that may be causing vibration. |
| Power light is off. | No power to the unit. Light malfunction. | Check power connection and circuit breaker. If power is present, contact service for light malfunction. |
If the problem persists after checking these solutions, please contact Hisense customer support.
Specifications
The following table outlines the key specifications for the Hisense FC72D7AWD Chest Freezer:
| Specification | Detail |
|---|---|
| Model Number | FC72D7AWD |
| Capacity | 7.2 Cubic Feet |
| Dimensions (D x W x H) | 22.7 x 37.2 x 32.6 inches |
| Item Weight | 80.7 pounds |
| Voltage | 120 Volts |
| Installation Type | Freestanding |
| Door Hinges | Top |
| Shelf Type | Wire |
| Material Type | Steel |
| Color | White |

Figure 4: Energy Guide label for the Hisense FC72D7AWD Chest Freezer, detailing estimated annual energy consumption and cost.
Warranty and Support
Warranty Information
This Hisense FC72D7AWD Chest Freezer comes with a 2-Year Warranty. Please refer to the warranty card included with your purchase for specific terms, conditions, and registration details. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, warranty service, or general inquiries, please contact Hisense Customer Support. Contact information can typically be found on the Hisense official website or on the warranty card provided with your appliance.
When contacting support, please have your model number (FC72D7AWD) and serial number ready to expedite service.





