Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Snom D710 SIP Phone. The Snom D710 is a business phone designed for high-definition audio performance and affordability, featuring an elegant design and essential communication functionalities.
Key features include a four-line backlit B/W display, context-sensitive function keys, programmable function keys with LEDs, wideband HD audio, and support for multiple SIP accounts.
Package Contents
Before proceeding with the setup, please ensure all components are present in your package:
- Snom D710 SIP Phone Unit
- Handset with Cord (4P4C)
- Dual-angle Footstand (for 46° and 28° angles)
- Ethernet Cable
- Quick Start Guide
- Optional: 5V DC adapter (part number 3903) - if not using Power over Ethernet (PoE)
- Optional: Snom EHS adapter (part number 2362) - for EHS capable headsets
Figure 1: Snom D710 SIP Phone. This image shows the complete phone unit, including the main body, handset, and the attached footstand, providing a full view of the product.
Setup
1. Attaching the Footstand
- Locate the dual-angle footstand.
- Align the tabs on the footstand with the slots on the back of the phone unit.
- Gently push until the footstand clicks into place. You can choose between a 46° or 28° angle by adjusting the attachment point.
2. Connecting the Handset
- Connect one end of the coiled handset cord to the port labeled "Handset" (4P4C) on the side of the phone.
- Connect the other end of the coiled cord to the port on the bottom of the handset.
Figure 2: Handset Connection. This image provides a close-up view of the handset port on the phone's body, illustrating where the coiled cord should be connected.
3. Network and Power Connection
The Snom D710 supports Power over Ethernet (PoE) or an optional 5V DC adapter.
- Connect one end of the Ethernet cable to the "LAN" port (RJ45) on the back of the phone.
- Connect the other end of the Ethernet cable to your network switch or router. If your network supports PoE (802.3af Class 1), the phone will power on automatically.
- If PoE is not available, connect the optional 5V DC adapter (part number 3903) to the power port on the back of the phone and plug it into a power outlet.
- The phone will begin its boot sequence. The display will show the Snom logo and then proceed to load the firmware and configuration.
Operating the Phone
Display and Navigation
Figure 3: Display and Navigation. This image highlights the phone's four-line backlit display and the central navigation cluster, including the checkmark, arrow keys, and 'X' button.
The Snom D710 features a four-line backlit B/W display for clear information display. Navigation is primarily done using the central navigation cluster:
- Up/Down/Left/Right Arrows: Navigate through menus and lists.
- Checkmark (✓) Button: Confirm selections or enter sub-menus.
- X Button: Cancel an action, go back to the previous menu, or delete input.
Function Keys
The phone is equipped with context-sensitive function keys located directly below the display, and five freely programmable function keys with LEDs on the right side of the keypad.
Figure 4: Keypad and Programmable Keys. This image provides a detailed view of the numeric keypad and the five programmable function keys with LED indicators on the right side of the phone.
- Context-Sensitive Keys: Their function changes depending on the current screen or call state. The current function is displayed on the screen directly above the key.
- Programmable Keys (with LEDs): These keys can be configured for various functions such as speed dial, busy lamp field (BLF), line appearance, or other custom features. The LEDs indicate the status of the assigned function (e.g., line in use, contact busy).
Basic Call Functions
- Making a Call:
- Pick up the handset or press the Speaker button.
- Dial the desired number using the keypad.
- Press the "Dial" context-sensitive key or wait for the call to connect.
- Answering a Call:
- When the phone rings, pick up the handset or press the Speaker button.
- Alternatively, press the "Answer" context-sensitive key.
- Ending a Call: Hang up the handset or press the "End Call" context-sensitive key.
- Hold: During a call, press the "Hold" button. Press it again to resume the call.
- Mute: Press the "Mute" button to mute your microphone during a call. Press it again to unmute.
- Volume: Use the Volume buttons below the keypad to adjust the handset, headset, or speakerphone volume during a call, or the ringer volume when idle.
- Speakerphone: Press the "Speaker" button to toggle speakerphone mode on or off.
- Headset: If a headset is connected, press the "Headset" button to switch audio to the headset.
Advanced Features
- Caller ID: Displays the incoming caller's information on the screen.
- 3-Way Conferencing: Initiate a three-party conference call. Consult your VoIP service provider's instructions for specific steps.
- Music on Hold: When a call is placed on hold, music may be played to the caller, depending on your system configuration.
- Multicast Paging: Allows broadcasting audio to multiple phones simultaneously.
- XML Minibrowser: Supports custom applications and services via XML.
Maintenance
To ensure the longevity and optimal performance of your Snom D710 SIP Phone, follow these maintenance guidelines:
- Cleaning: Use a soft, dry, lint-free cloth to clean the phone's surface and display. For stubborn marks, slightly dampen the cloth with water. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's finish and internal components.
- Environment: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Do not expose the phone to liquids.
- Handling: Handle the phone and its components with care. Avoid dropping the phone or subjecting it to strong impacts.
- Cables: Ensure all cables (handset cord, Ethernet cable, power adapter cable) are not kinked, pinched, or under strain.
Troubleshooting
This section addresses common issues you might encounter with your Snom D710 SIP Phone.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on. | No power from PoE or power adapter. |
|
| No dial tone. | Network connectivity issue or SIP registration failure. |
|
| Poor audio quality (echo, static). | Network congestion, faulty cable, or environmental interference. |
|
| Display is blank or frozen. | Software glitch or power issue. |
|
Specifications
| Feature | Detail |
|---|---|
| Model | Snom D710 (Part Number: 00004235) |
| Display | Four-line backlit B/W display |
| SIP Accounts | 4 |
| Audio Quality | Wideband HD audio, Digital Signal Processor (DSP) enhanced |
| Ethernet Switch | 2-port 10/100 Mbps (RJ45) |
| Power Source | PoE 802.3af Class 1 or optional 5V DC adapter (part number 3903) |
| Handset Port | 4P4C |
| Headset Port | 4P4C, EHS capable with Snom EHS adapter (part number 2362) |
| Dimensions (L x W x H) | 8 x 10 x 4 inches |
| Item Weight | 2 pounds |
| Material | Plastic |
| Color | Black |
| Supported Protocols | SIP RFC3261 |
| Special Features | Speakerphone, XML minibrowser, Music on Hold, Multicast Paging |
Warranty and Support
The Snom D710 SIP Phone comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official Snom website.
For technical support, configuration assistance, or troubleshooting beyond the scope of this manual, please contact your VoIP service provider or Snom customer support. You may also find additional resources and FAQs on the Snom support portal.
Legal Disclaimer: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
