Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and care of your Franke PKG11031CHA granite undermount single bowl kitchen sink. Please read this manual thoroughly before installation and use to ensure proper function and longevity of your product. Retain this manual for future reference.
Product Overview
The Franke PKG11031CHA is a single bowl kitchen sink constructed from durable granite material, designed for undermount installation. Its Champagne finish offers a refined aesthetic for various kitchen designs.

Figure 1: Top-down view of the Franke PKG11031CHA Champagne granite single bowl sink, featuring a central square drain cover. This image illustrates the sink's overall shape and color.

Figure 2: The Franke PKG11031CHA sink shown installed in a kitchen countertop, equipped with a drying rack and other kitchen accessories. This image demonstrates the sink's integration into a functional kitchen space.

Figure 3: The Franke PKG11031CHA sink installed in a kitchen countertop, presented without additional accessories. This view highlights the clean lines and spaciousness of the single bowl design.
Safety Information
- Always wear appropriate personal protective equipment (PPE) such as safety glasses and gloves during installation.
- Ensure all water supply lines are turned off before beginning any installation work.
- Handle the sink with care to avoid damage or injury due to its weight and material.
- Verify that the countertop material and cabinet structure can support the weight of the sink when filled with water.
- Do not use corrosive chemicals or abrasive tools on the sink surface, as this can cause damage.
Installation (Setup)
The Franke PKG11031CHA sink is designed for undermount installation. Professional installation is recommended to ensure proper fit and sealing.
Pre-Installation Checks:
- Minimum Cabinet Size: Ensure your base cabinet has a minimum width of 36 inches to accommodate the sink.
- Included Hardware: All necessary hardware for installation is included with your sink.
- Countertop Cutout: The countertop must have a precise cutout for undermount installation. Consult a professional for accurate measurements and cutting.
Installation Steps (General Guidelines):
- Carefully position the sink beneath the countertop cutout.
- Apply a continuous bead of silicone sealant around the rim of the sink where it meets the underside of the countertop.
- Secure the sink to the countertop using the provided mounting clips and hardware. Tighten evenly to ensure a secure fit.
- Install the drain assembly into the sink's drain opening (3-1/2 inch connection). Ensure all seals are watertight.
- Connect the plumbing according to local codes and manufacturer instructions for your specific faucet and drain system.
- Allow the sealant to cure completely before using the sink. Refer to the sealant manufacturer's instructions for curing times.
Operation (Usage)
The Franke PKG11031CHA sink functions as a standard kitchen sink for washing dishes, preparing food, and other kitchen tasks. Its single bowl design provides ample space for larger items.
- Ensure the drain stopper is properly seated when filling the sink.
- Avoid dropping heavy or sharp objects into the sink, as this may cause damage to the granite surface.
- Do not pour boiling water directly into the sink without running cold water simultaneously, especially if the sink is cold, to prevent thermal shock.
Maintenance and Care
Proper care will help maintain the appearance and durability of your Franke granite sink.
- Daily Cleaning: Wipe the sink with a dry cloth after each use to prevent water spots and mineral buildup.
- Regular Cleaning: Use a mild soap or a non-abrasive granite cleaner with a soft cloth or sponge. Rinse thoroughly with water and dry.
- Avoid:
- Abrasive cleaners, scouring pads, or steel wool.
- Harsh chemicals such as oven cleaner, paint stripper, or strong acids/alkalis.
- Leaving acidic foods (e.g., lemon juice, vinegar) or strong dyes on the surface for extended periods.
- Stain Removal: For stubborn stains, consult Franke's official care guide or use a specialized granite stain remover, following the product instructions carefully.
Troubleshooting
This section addresses common issues you might encounter with your kitchen sink.
- Slow Drainage:
Check for blockages in the drain or P-trap. Use a plunger or a drain snake if necessary. Avoid chemical drain cleaners as they can damage plumbing or the sink finish.
- Water Spots/Mineral Buildup:
Regularly wipe the sink dry after use. For existing buildup, use a solution of white vinegar and water (1:1 ratio) applied with a soft cloth, then rinse thoroughly.
- Dull Finish:
Ensure you are using non-abrasive cleaners. Specialized granite polish or mineral oil can help restore luster, applied sparingly and buffed with a soft cloth.
Specifications
| Feature | Specification |
|---|---|
| Brand | Franke |
| Model Number | PKG11031CHA |
| Color | Champagne |
| Material | Granite |
| Installation Type | Undermount |
| Overall Dimensions (D x W x H) | 18.75" x 32" x 9.5" |
| Basin Dimensions (W x L x D) | 17.75" x 31" x 9.5" |
| Minimum Base Cabinet Width | 36" |
| Drain Outlet Connection | 3-1/2" |
| Item Weight | 38 Pounds |
| Included Components | Single Bowl Sink |
| Product Care Instructions | Wipe with Dry Cloth |
Warranty and Support
Your Franke PKG11031CHA sink is covered by Franke's limited lifetime warranty. This warranty covers manufacturing defects under normal use and service.
For detailed warranty information, claims, or technical support, please visit the official Franke website or contact their customer service department. Keep your proof of purchase for warranty purposes.
Franke Official Website: www.franke.com





