1. Introduction
This manual provides essential information for the safe and efficient operation of your Immergas Victrix 24 TT ERP Condensing Boiler. Please read this manual thoroughly before installation, operation, or maintenance to ensure proper use and to prevent potential hazards.
The Immergas Victrix 24 TT ERP is a high-efficiency condensing boiler designed for both indoor and outdoor installation, powered by methane. It features a basic style and a white finish, part of the Victrix collection.

Figure 1: Front view of the Immergas Victrix 24 TT ERP Condensing Boiler. This image shows the compact, white-finished unit with its control panel located at the bottom, featuring two rotary knobs, a digital display, and a pressure gauge.
2. Safety Information
Always adhere to the following safety guidelines to prevent injury, damage to the appliance, or property damage.
- Installation and maintenance must be performed by qualified and authorized personnel only.
- Do not obstruct ventilation openings.
- Ensure the boiler is disconnected from the main power supply before any service or maintenance.
- Do not store flammable materials near the boiler.
- In case of gas odor, immediately shut off the gas supply, open windows, and contact emergency services. Do not operate electrical switches.
- Regularly check the system pressure as indicated on the boiler's gauge.
3. Setup and Installation
The Immergas Victrix 24 TT ERP boiler is designed for both indoor and outdoor installation. Proper installation is crucial for safe and efficient operation. This section provides general guidelines; refer to local regulations and professional installation standards for detailed procedures.
3.1 Pre-Installation Checks
- Verify that the installation site complies with all local building codes and regulations for gas appliances.
- Ensure adequate ventilation is available, especially for indoor installations.
- Check the integrity of the gas supply line and ensure it is compatible with methane.
- Confirm that the electrical supply meets the boiler's requirements.
3.2 Mounting the Boiler
- Select a suitable wall or support structure capable of holding the boiler's weight (approximately 34 grams, though this is unusually light for a boiler, ensure structural integrity for actual weight).
- Use the provided mounting template (if applicable) to mark drilling points.
- Securely fasten the mounting bracket to the wall using appropriate hardware.
- Carefully lift and hang the boiler onto the mounting bracket.
3.3 Connecting Utilities
- Gas Connection: Connect the methane gas supply line to the boiler's gas inlet, ensuring all connections are sealed and leak-tested by a certified technician.
- Water Connections: Connect the heating system flow and return pipes, as well as the domestic hot water inlet and outlet (if applicable).
- Condensate Drain: Install the condensate drain line, ensuring it has a continuous downward slope and is connected to an appropriate drainage system.
- Electrical Connection: Connect the boiler to the main electrical supply according to the wiring diagram provided in the full installation manual.
4. Operating Instructions
This section outlines the basic steps for operating your Immergas Victrix 24 TT ERP boiler.
4.1 Initial Start-up
- Ensure all gas and water connections are secure and leak-free.
- Open the gas supply valve to the boiler.
- Fill the heating system with water until the pressure gauge reads between 1.0 and 1.5 bar. Bleed air from the radiators.
- Switch on the electrical power to the boiler. The boiler will perform a self-diagnostic check.
- Set the desired operating mode (heating, domestic hot water, or both) using the control panel knobs.
4.2 Control Panel Overview
The control panel, visible on the front of the boiler, typically includes:
- Digital Display: Shows current temperature, error codes, and operating status.
- Heating Temperature Knob: Adjusts the desired temperature for the central heating system.
- Domestic Hot Water Temperature Knob: Adjusts the desired temperature for domestic hot water (if applicable).
- Pressure Gauge: Indicates the system water pressure.
- Mode Selector Buttons: To switch between different operating modes (e.g., Summer/Winter, Reset).
4.3 Shutting Down the Boiler
- To temporarily shut down, turn the mode selector to the "Off" or "Standby" position.
- For extended periods of inactivity (e.g., summer), it is recommended to turn off the electrical power and close the gas supply valve.
5. Maintenance
Regular maintenance is essential for the longevity, efficiency, and safe operation of your Immergas boiler. Only qualified technicians should perform maintenance tasks.
5.1 Annual Servicing
It is highly recommended to have your boiler serviced annually by a certified Immergas technician or a qualified heating engineer. An annual service typically includes:
- Checking and cleaning the heat exchanger.
- Inspecting and testing safety devices.
- Verifying gas pressure and combustion efficiency.
- Checking for leaks in the gas and water circuits.
- Inspecting the condensate drain and flue system.
5.2 User Checks
- System Pressure: Periodically check the system pressure on the boiler's gauge. If it falls below 1.0 bar, repressurize the system according to the instructions in the full manual.
- Visual Inspection: Regularly inspect the boiler for any visible signs of damage, leaks, or unusual noises.
- Ventilation: Ensure that the area around the boiler is clear and that ventilation openings are not obstructed.
6. Troubleshooting
This section provides solutions to common issues you might encounter with your Immergas Victrix 24 TT ERP boiler. For complex problems or if an error code persists, contact a qualified technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| No heating or hot water | Low system pressure; Gas supply off; Power supply off; Thermostat setting too low. | Check pressure gauge and repressurize if needed; Ensure gas valve is open; Check power supply and circuit breaker; Adjust thermostat setting. |
| Boiler making unusual noises | Air in the system; Limescale build-up; Pump issue. | Bleed radiators; Contact a technician for descaling or pump inspection. |
| Error code displayed | Specific fault detected by the boiler's internal diagnostics. | Refer to the full manual for specific error code meanings. Try pressing the "Reset" button. If the error persists, contact a qualified technician. |
| Water leak | Loose connection; Damaged component. | Immediately turn off the water supply to the boiler and contact a qualified technician. |
7. Specifications
Key technical specifications for the Immergas Victrix 24 TT ERP Condensing Boiler:
- Brand: Immergas
- Model Number: 3.025636
- Product Dimensions (L x W x H): 44 x 28 x 74 cm
- Weight: 34 Grams (Note: This weight appears unusually low for a boiler and may be a data entry error. Please verify actual product weight.)
- Color: White
- Fuel Type: Methane
- Installation: Indoor/Outdoor
- Included Components: Boiler
- Batteries Required: No
- Manufacturer: Immergas
- ASIN: B01AUY5QIQ
- Date First Available: April 25, 2022
- Discontinued by Manufacturer: No
- Spare Parts Availability: Information unavailable
8. Warranty Information
Specific warranty details for the Immergas Victrix 24 TT ERP boiler are not provided in the product description. Typically, Immergas products come with a manufacturer's warranty covering defects in materials and workmanship for a specified period from the date of purchase.
For detailed warranty terms and conditions, please refer to the documentation included with your product or contact Immergas customer support directly. Keep your proof of purchase for warranty claims.
9. Customer Support
If you require technical assistance, have questions about your boiler, or need to schedule a service appointment, please contact Immergas customer support or an authorized service center.
Please have your boiler's model number (3.025636) and serial number ready when contacting support to facilitate quicker service.
For general inquiries or to find an authorized service provider, visit the official Immergas website or consult your local dealer.