1. Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Rongta RPP300 Portable Thermal Receipt Printer. The RPP300 is a compact and efficient mobile thermal printer designed for various point-of-sale and mobile printing needs, offering both USB and Bluetooth connectivity.
Figure 1: Rongta RPP300 Portable Thermal Receipt Printer.
2. Package Contents
Before proceeding, please verify that all items are present in your package:
- Rongta RPP300 Portable Thermal Receipt Printer
- Power Adapter
- USB Cable
- Rechargeable Li-ion Battery
- Carrying Leather Belt
- User Guide (on CD, for driver installation)
Figure 2: Included accessories with the RPP300 printer.
3. Setup Guide
3.1. Charging the Battery
Before first use, ensure the printer's battery is fully charged. Connect the provided power adapter to the printer and a power outlet. The exclusive power indication light will show charging status.
Figure 3: Power reminder lights on the printer.
3.2. Loading Thermal Paper
The printer supports 80mm width thermal receipt paper with a maximum diameter of 40mm. It is also compatible with 58mm width paper. Open the paper compartment, insert the thermal paper roll, ensuring the paper feeds out from the top, and close the compartment securely.
Figure 4: Key specifications and paper loading illustration.
3.3. Driver Installation (for PC/Laptop)
For connecting to a PC or laptop via USB, you will need to install the printer drivers. These drivers are typically provided on a CD included with your printer. Insert the CD into your computer and follow the on-screen instructions for installation. If you do not have a CD drive, please contact Rongta support for driver download options.
4. Operating Instructions
4.1. Powering On/Off
To power on the printer, press and hold the power button (⏻) until the indicator lights illuminate. To power off, press and hold the power button again until the lights turn off.
4.2. Connecting via Bluetooth (for Mobile Devices)
The RPP300 printer connects wirelessly via Bluetooth to compatible Android and iOS devices.
- Ensure Bluetooth is enabled on your mobile device.
- Download and install the "RTPrinter System" app from Google Play Store (for Android) or Apple App Store (for iOS).
- Open the "RTPrinter System" app and follow the in-app instructions to connect to your RPP300 printer via Bluetooth.
Figure 5: The compact size of the RPP300 printer for mobile use.
Figure 6: Bluetooth connectivity for seamless printing.
4.3. Adjusting Font Size
The RPP300 printer allows for adjustment of the printed font size:
- Maximum Size: Long press the power button while the printer is on. Release the button when you hear two beeps.
- Medium Size: Long press the power button while the printer is on. Release the button when you hear three beeps.
- Small Size: Long press the power button while the printer is on. Release the button when you hear four beeps.
4.4. Supported POS Software
The Rongta RPP300 printer is compatible with various POS software applications, including but not limited to:
- Loyverse (Retail/Clothing/logo print)
- iREAP (Retail/Inventory)
- CasierStock (Shopping/Inventory Management)
- Kyte (Mobile Sales)
- Pozool (Restaurant/Coffee Shop)
- Cashsale POS (Restaurant)
- ExpressExpense (Express billing receipt)
Important Note: This printer does NOT support Square, Mac, TabShop lite, Open Table, O3POS, MobiPOS Lite, Kasse Speedy, PayPal, Intuit Gopayment, Shopify, Credit Card Reader, izettle, or FileMake Go. It is also NOT compatible with Computer/Android tablets, Chrome books, Uber Eats app, Google tablets, or Clover POS systems. Please confirm compatibility with your specific application before use.
5. Maintenance
To ensure the longevity and optimal performance of your Rongta RPP300 printer, follow these maintenance guidelines:
- Keep the printer clean and free from dust and debris. Use a soft, dry cloth for cleaning the exterior.
- Avoid exposing the printer to extreme temperatures, humidity, or direct sunlight.
- Use only high-quality thermal paper recommended for 80mm or 58mm thermal printers.
- Do not attempt to disassemble the printer. Refer to qualified service personnel for repairs.
6. Troubleshooting
If you encounter issues with your Rongta RPP300 printer, refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not powering on | Low battery or power adapter issue. | Charge the printer using the provided power adapter. Ensure the power outlet is functional. |
| Cannot connect via Bluetooth | Bluetooth not enabled, incorrect app, or printer not discoverable. | Ensure Bluetooth is on your device. Download "RTPrinter System" app. Restart printer and device. |
| Printer not responding (USB) | Drivers not installed or incorrect USB connection. | Install drivers from the CD or contact support. Check USB cable connection. |
| No print output / Blank paper | Thermal paper loaded incorrectly or out of paper. | Ensure thermal paper is loaded with the thermal side facing the print head. Replace paper roll if empty. |
| Incompatible with POS system | Using an unsupported POS software. | Refer to the "Supported POS Software" section (4.4) for compatible applications. This printer does not support Square, Mac, etc. |
If you continue to experience issues, please contact Rongta technical support for assistance.
7. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 4.45"D x 4.06"W x 1.77"H |
| Controller Type | Android, IOS, Windows |
| Maximum Media Size | 80mm |
| Power Consumption | 14.8 Watts |
| Print Media | Labels (Thermal Receipt Paper) |
| Scanner Type | Portable |
| Max Input Sheet Capacity | 50 |
| Max Copy Speed (Black & White) | 67 ppm |
| Display Type | LCD |
| Compatible Devices | Smartphones, Tablets |
| Maximum Color Print Resolution | 203 dpi |
| Sheet Size | 80 millimeters |
| Maximum Black and White Print Resolution | 203 dpi |
| Warranty Type | limited warranty |
| Color Depth | 1 bpp |
| Dual-sided printing | Yes |
| Maximum copies per run | High |
| Wattage | 14.8 watts |
| Max copy resolution color | 203 dpi |
| Max copy resolution black-white | 203dpi |
| Duplex | Automatic |
| Hardware Interface | USB |
| Ink Color | Orange |
| Resolution | 203dpi |
| Additional Printer functions | Print Only |
| Control Method | App |
| Output sheet capacity | 50 |
| Number of Drivers | 2 |
| Number Of Licenses | 1 |
| Number of Trays | 1 |
| Processor Count | 1 |
| Number of USB 2 Ports | 1 |
| Total USB Ports | 1 |
| Model Series | RPP |
| UPC | 008853710244 |
| Printer Ink Type | None (Direct Thermal Printing) |
| Item Weight | 11.8 ounces (335 Grams) |
| ASIN | B019SW2FKS |
| Item model number | RPP300 |
| Date First Available | December 24, 2015 |
| Manufacturer | Rongta |
| Connectivity Technology | Bluetooth, USB |
| Printing Technology | Portable Receipt Printer |
| Special Feature | Portable |
| Color | Orange |
| Model Name | RPP300 |
| Printer Output | Monochrome |
| Maximum Print Speed (Color) | 60 ppm |
| Max Printspeed Monochrome | 60 ppm |
8. Warranty and Support
The Rongta RPP300 Portable Thermal Receipt Printer comes with a limited warranty. For specific warranty terms and conditions, please refer to the documentation included with your purchase or contact Rongta customer service.
For technical support, troubleshooting assistance beyond this manual, or inquiries regarding drivers and software, please contact Rongta directly. You can often find contact information on the manufacturer's official website or through the retailer where you purchased the product.
A user guide in PDF format is also available online: Rongta RPP300 User Guide (PDF).
