Avaya 9608 IP Deskphone User Manual

2.1 Unpacking the Device

Carefully remove all components from the packaging. Ensure all items listed in the packing contents are present. Retain the packaging for future transport or storage.

Figure 2.1: Avaya 9608 IP Deskphone in its original packaging. The image shows a brown cardboard box with an Avaya label, indicating the product is sealed until needed.

Figure 2.2: Product label for the Avaya 9608 IP Deskphone. The label displays model number 9608, product ID 700504844, serial number, MAC address, and manufacturing details.

2.2 Connecting the Phone

1. Connect the handset cord to the handset jack on the phone base.
2. Connect the Ethernet cable from your network wall jack to the LAN port on the back of the phone.
3. If using a separate power adapter (not included), connect it to the power jack. Otherwise, the phone will receive power over Ethernet (PoE).
4. Connect your computer to the PC port on the back of the phone (optional).

Figure 2.3: Rear view of the Avaya 9608 IP Deskphone, illustrating the various connection ports for network, handset, and optional power adapter.

3.1 Basic Call Functions

• Making a Call: Lift the handset or press the Speaker button, then dial the number.
• Answering a Call: Lift the handset or press the Speaker button when the phone rings.
• Ending a Call: Replace the handset or press the Speaker button again.
• Hold: Press the Hold softkey during an active call.
• Transfer: Press the Transfer softkey, dial the new number, and then press Complete.

3.2 Using Softkeys and Display

The Avaya 9608 features a monochrome display and four context-sensitive softkeys located directly below the display. These softkeys change their function based on the current activity of the phone.

Figure 3.1: Front view of the Avaya 9608 IP Deskphone, highlighting the monochrome display and the four softkeys for interactive functions.

• Directory: Access your contact directory.
• Speed Dial: Use pre-programmed speed dial numbers.
• Call History: View recent incoming, outgoing, and missed calls.

3.3 High Definition Audio

The 9608 IP Deskphone supports high-definition audio for clearer voice communication. Ensure your network connection is stable for optimal audio quality.

4.1 Cleaning the Device

• Use a soft, damp cloth to clean the phone's exterior.
• Do not use abrasive cleaners or solvents.
• Avoid spraying liquids directly onto the phone.

4.2 Software Updates

Software updates are typically managed by your system administrator. Do not attempt to manually update the phone's firmware unless instructed by your IT department.

7.1 Product Warranty

This Avaya product is covered by a standard manufacturer's warranty. Please refer to the warranty card included with your purchase or contact your vendor for specific warranty terms and conditions. Keep your proof of purchase for warranty claims.

7.2 Technical Support

For technical assistance, configuration support, or to report issues not covered in the troubleshooting section, please contact your system administrator or authorized Avaya service provider. Do not attempt to repair the device yourself.