CLAGE CEX9 (2400-26238)

CLAGE CEX9 Instant Water Heater User Manual

Model: CEX9 (2400-26238)

1. Product Overview

The CLAGE CEX9 is an electronically controlled instant water heater designed for efficient and continuous hot water supply. Its compact design and advanced features ensure energy savings by heating water only when needed, eliminating heat loss associated with storage tanks. This model is compatible with solar pre-heated water systems, provided the input temperature does not exceed 70°C.

The unit offers flexible power settings of 6.6 kW or 8.8 kW to suit various household needs and is designed for wall-mounted installation with water connections at the bottom.

2. Safety Instructions

Please read all safety instructions carefully before installation and operation to prevent injury or damage to the appliance.

  • Professional Installation: Installation and electrical connections must be performed by a qualified and licensed professional in accordance with all local and national electrical and plumbing codes.
  • Electrical Requirements: For optimal performance and safety, especially when operating at 8.8 kW, the unit requires a dedicated electrical circuit with a 40 Ampere (A) circuit breaker and 6 mm² (AWG 10) electrical wiring. Using inadequate wiring or circuit protection can lead to overheating and fire hazards.
  • Water Pressure: Ensure the water pressure is within the specified operating range (up to 10 bar).
  • Temperature Limits: Do not exceed the maximum permissible inlet water temperature of 70°C, particularly when connected to solar heating systems.
  • Damage Inspection: Before installation, inspect the unit for any signs of damage. Do not install or operate a damaged appliance.
  • Grounding: Ensure the appliance is properly grounded to prevent electrical shock.
  • Children and Supervision: This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

3. Setup and Installation

The CLAGE CEX9 is designed for wall-mounted installation. Due to its electrical requirements and plumbing connections, professional installation is highly recommended.

3.1. Dimensions and Weight

  • Height: 294 mm
  • Width: 177 mm
  • Length (Depth): 108 mm
  • Weight: 2.9 kg

3.2. Water Connections

The unit features bottom water connections with a diameter of 15x21 mm. Ensure all connections are watertight and comply with local plumbing codes.

3.3. Mounting

Mount the unit securely to a solid wall surface capable of supporting its weight when filled with water. Refer to the detailed installation diagram provided in the separate installation guide for precise mounting hole locations.

CLAGE CEX9 Instant Water Heater front view with digital display showing 45.5 degrees Celsius.

Figure 1: Front view of the CLAGE CEX9 Instant Water Heater. The unit is white with a central grey control panel featuring a digital display showing "ECO" and "45.5" degrees Celsius, along with up/down arrows and numbered buttons (1 and 2) for operation. "MADE IN GERMANY" is visible above the display.

4. Operating Instructions

The CLAGE CEX9 features an intuitive electronic control panel for easy operation.

4.1. Power On/Off

The unit powers on automatically when water flow is detected and powers off when water flow stops. Ensure the main electrical supply to the unit is switched on at the circuit breaker.

4.2. Temperature Setting

Use the Up (⌃) and Down (⌄) arrow buttons on the control panel to adjust the desired hot water temperature. The current temperature setting will be displayed on the digital screen (e.g., 45.5°C).

4.3. Power Mode Selection (6.6 kW / 8.8 kW)

The unit can operate at two power levels: 6.6 kW and 8.8 kW. The higher power setting (8.8 kW) provides a greater flow rate of hot water, suitable for showers or multiple outlets, but requires a robust electrical installation (40A circuit breaker, 6mm² wiring).

  • Press button 1 to select the 6.6 kW power mode. This mode is generally sufficient for single-point-of-use applications like a sink.
  • Press button 2 to select the 8.8 kW power mode. This mode is recommended for higher demand applications such as showers or baths.

4.4. ECO Mode

The "ECO" indicator on the display signifies that the unit is operating in an energy-efficient mode, optimizing power consumption based on the set temperature and water flow.

5. Maintenance

Regular maintenance ensures the longevity and efficient operation of your CLAGE CEX9 water heater.

  • Cleaning: Clean the exterior of the unit with a soft, damp cloth. Do not use abrasive cleaners or solvents.
  • Water Connections: Periodically check water connections for any signs of leaks. Tighten connections if necessary.
  • Descaling: In areas with hard water, limescale buildup can affect performance. Consult a qualified plumber for professional descaling if you notice a decrease in hot water flow or temperature.
  • Winterization: If the unit is in an unheated area and there is a risk of freezing, ensure the unit and pipes are drained to prevent damage.

6. Troubleshooting

If you experience issues with your CLAGE CEX9, refer to the following common troubleshooting steps. For complex problems, contact a qualified technician.

ProblemPossible CauseSolution
No hot water / Unit not heating
  • No power supply
  • Insufficient water flow
  • Circuit breaker tripped
  • Unit malfunction
  • Check main electrical supply and circuit breaker.
  • Ensure adequate water pressure and flow.
  • Reset the circuit breaker. If it trips repeatedly, consult an electrician.
  • Contact a qualified service technician.
Water not hot enough
  • Temperature setting too low
  • Insufficient power mode selected (e.g., 6.6 kW for shower)
  • Excessive water flow rate
  • Limescale buildup
  • Increase temperature setting using the Up arrow button.
  • Switch to 8.8 kW power mode (button 2) if electrical installation permits.
  • Reduce water flow at the tap.
  • Consult a plumber for descaling.
Water leakage
  • Loose water connections
  • Damaged internal components
  • Turn off water supply and electricity. Tighten connections.
  • Contact a qualified service technician immediately.

7. Specifications

AttributeValue
BrandCLAGE
Model Number2400-26238 (CEX9)
Product TypeInstant Electric Water Heater
Power Output6.6 kW or 8.8 kW
Voltage230V (Single Phase)
Energy Efficiency ClassA
Weight2.9 kg
Dimensions (H x W x D)294 mm x 177 mm x 108 mm
Max. Water Pressure10 bar
Connection TypeBottom connections
Connection Diameter15x21 mm
Max. Inlet Water Temperature70°C (for solar compatibility)
Mounting TypeWall-mounted

8. Warranty and Support

For warranty information, please refer to the documentation provided with your purchase or contact the retailer. Information regarding the availability of spare parts for this model is currently unavailable.

For technical support or service inquiries, please contact CLAGE customer service or your authorized dealer.

© 2024 CLAGE. All rights reserved. This manual is subject to change without notice.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.